This property is well tucked away just off the highway and the grounds are beautiful. However, it wants to be upscale, but is probably more mid tier due to a few factors that are totally in the property manager's and/or property owners' board's willingness to change First, we have the good. There are pools and bars everywhere you turn. Depending on the type of badge you have, you can access most of them no sweat. It's nice to be able to either go to the larger community pools or a more private situation allowing for relaxation. The not-so-good. There are supposedly two buffets, but I only saw one. The food there is buffet food - nothing you would find a reason to comment on. The directions, if you're driving in or just walking around, are minimalist to the point of confusion. I feel like more signage and street names between the different properties within the resort would be magical. It's like they expect everyone is a shareholder and goes there all the time. It took me a day and a half to figure out just my little neighborhood on the property. The bad. Some people will feel me here, but no washcloths! They just gave you a bar of soap, some body wash and told you to get after it. On hot days, the power may go out multiple times. O Clarity of everything is at question. From the streets (previously mentioned) to how to reserve a table at one of the restaurants, and what services your wristband gives you access to. Will pay more to stay at a nicer venue next time.

Lifestyles Resort is a great place to go with your family. The staff is friendly and the resort is clean. We loved the food and the pools , and Ocean World is a huge hit ! We will be back!

Perfect for our all girls trip! Enjoyed our inexpensive excursions and the many fancy VIP pools the most!

Had a great time. John (and Drake) were available to answer any questions we had throughout the booking and traveling process. The resort was everything promised and more. So glad we had those Gold Bands! We were traveling with another couple and their 2 small children (3yo and 5yo). The boys had a great time, as well as the adults. Hired a babysitter on Thursday night; she was excellent! Service at the Puerto Plata Lifestyle resort was outstanding. Participated in the Royal Dolphin Swim at Ocean World and loved it. We definitely plan to return to this resort and try other Lifestyle resorts in Mexico!

Vacation was great and was planned perfectly! Presidential suite was beautiful! Thanks to John Wells! He is definitely recommended. We will go back in the future.

This trip was amazing. We stayed in an Ocean front room- view of the pool and ocean from the lanai. The room was updated and huge. The service was great- everyone was always pleasant. Booking through John was the best- we were able to get VIP member bracelets that were well used!! The benefits were incredible! Lots of places to eat and relax- VIP members only areas too. Food was great even just at the buffet. Tapas bar had great food and drinks!! They do try to get you to take the tour to buy into the property- I just politely refused and they were fine with it. I do recommend going to the VIP office to find out all of the VIP benefits- there are so many! John was great at communicating with me even up to the day of arrival. He was extremely helpful and answered all of my questions and made sure everything was arranged. I would definitely stay here again!