Very happy with our 5 day stay

I had the most wonderful stay here, what a warm, welcoming placeThe staff are kind and accommodating. Enjoyed a peaceful, relaxing afternoon by the pool, with the beautiful sea views and wonderful lunch. I think this hotel is my new favorite place to stay.

Lovely photos on website, got a room facing roof. Was a huge turn off.

Enjoyed my stay here, staff were very helpful.

Loved the view, the staff went beyond the call of duty. Our first time on the Island, can’t say a bad thing about it. Only issue, perhaps the shower water could be hotter. That was it!!

Welcomed into the hotel and arranged parking for us (particularly busy car park on arrival). Assistance offered with luggage and ran through hotel facilities etc. Cathy was particular good with our two year old. We booked dinner, menu catered for all of us and the simple pricing was appreciated. We used the inside pool, kids area and games room. Little ones loved it and all the facilities were clean, well maintained and comprehensive. The outside garden looked wonderful, we had a quick walk around could see and there was hours of fun in the garden (Park area, pool etc.) Check out was smooth and great that it was 11AM (enough time to digest breakfast before we pack! Room was clean, and the travel coat was already assembled (per our request). Milk in the fridge was a nice touch, I think it makes a difference for a cuppa. Thanks

Fantastic stay. Had a hot tub room on the first night. Amazing view. Staff wonderful. Will definitely stay here again.

Very friendly staffs. Great view at Grand dinning hall. Room is comfortable with balcony, great sea view.

Came here with two friends. Booked a triple room with breakfast. Loved our stay from start to finish! It was spotlessly clean both in the room and elsewhere. Peaceful and quiet, which made it so relaxing. It's on a hill with the most amazing sea views, indoor and outdoor hot tub and swimming pool. (outdoor swimming pool is also warm). It came with free access to the nearby gorge/chine which was stunning. Price reasonable. Breakfast was lovely, and all the staff was very sweet, friendly and helpful. The perfect place to recharge your batteries 🎊.

Fantastic stay. Staff is fabulous

Lovely, friendly staff, well equipped and thought out hotel with attention to detail eg fresh milk in the fridge not UHT. Good location and fabulous views.

The hotel was amazing and the facilities for children were brilliant. We loved the pool and the rainforest theme. We will definately look to go again bext year. Dinner was amazing and we loved the view from the restauraunt.

amazing views, lovely dinner and super breakfasts had a different one each day 10/10,. room was comfy great shower. plus had fridge in room which helped with our toddler. only thing they could improve on, get draught beer pump. i am not into wine much, hence popped down town 2 out of the 3 nights which is a shame as the food was amazing at hotel and much better then local pub. again the breakfast was amazing each day. 100% will return

Lovely hotel, friendly staff, comfy beds, clean bathroom. The standard family room was way too small though, and it felt like they had just crammed too single beds into a standard double room. Not a great view either. Having previously stayed in a superior family room, compared to that it was quite disappointing. However it is in a great location and the indoor pool was great for the kids!

Lovely short stay

The receptionist team was amazing above and beyond services, wonderful for families fantastic views, comfy rooms fun activities.

We had a fantastic family holiday this week. The staff were really friendly and couldn’t go enough for you. Plenty to do in the hotel but in a great location to travel to nearby attractions. Would definitely recommend and would like to go back in the near future.

This hotel was great, very clean and the staff was friendly and helpful

Nice stuff, good area.

Nice place to stay with lovely pool

Another very enjoyable stay at this friendly hotel!

Service and amenities were great

Best Experience ever Enjoyed every moment of stay Staff very helpful and supportive Nice hospitality

Lovely stay in a nice hotel.

Very nice place to stay. Friendly staff, great breakfast, Good value in Feb.

Lovely staff, lovely room, lovely pool, lovely gardens & lovely breakfast! The kids loved that there was pool & ping pong they could play. Really impressed!

We were there during the storms in November so didn't get chance to explore the outside too much. The room was lovely and clean but the bin hadn't been emptied from previous guests. We are familiar with the area of Shanklin and wanted to be there so were very happy with the position of the hotel.

Amazing hotel. Helpful staff, lovely room, great pool and good breakfast.

Really lovely family room with bunk beds and spectacular view on balcony. Dinner menu limited and no draught beer if that’s your thing! Games room, pool, hot tub and outside gardens lovely. No steps to beach anymore due to cliff collapse.

A amazing hotel rooms are lovely would recommend the superior garden room staff are amazing excellent all over

First time on the isle of white fabulous time there hotel was wonderful as were the staff definitely will return.

Enjoyed