Elegant historical hotel

Liked the oldness and quality of service

Great staff remedied a question about noise with a beautiful upgrade. They were proactive and got a hold of us to discuss their proposed upgrade. The hotel is lovely; the staff were great and it’s a perfect location for us.

Staff was slightly rude. Great location.

Love the service and the charm of the hotel They have everything to spend a great weekend get away with your special someone

Charming older hotel located right in the heart of the square.

Great!

Really nice room. We took a room without a window since we didn't plan on being in the room except to sleep and it was great. Without the window, the room stayed really dark the next morning allowing us to sleep a bit later than we would have been able to. The bar in the hotel is excellent.

Great experience

We enjoyed our stay. Location is perfect for leisurely exploring beautiful downtown McKinney. Hotel is very unique and staff was friendly and responsive.

Everything was great. Beautiful hotel. Beautiful city a lot to do.

It was a comfortable boutique hotel. My main issue were the window covering—blinds that let in let—and a lack of mini-fridge. I knew they did not have one, but while staying there, I realized how crucial it is, especially if one is visiting area wineries.

Great location. Hotel could use a little TLC.

This is our favorite place !! Looking forward to our next visit!

Great place!!

Old time charm- center of town- free parking.

The location of The Grand and the staff are the biggest selling points of this hotel. Downtown McKinney is vibrant with shops, restaurants, and art and The Grand is at its beating heart. The front desk clerks were extremely nice and had helpful suggestions for our day. That being said, I must comment on a couple of minor issues. The air conditioning had a mind of its own and wanted to keep our room very cold. It became an issue of turning it on for a while and then turning it off for a while no matter the setting on the thermostat. Also the phone had a red blinking light signifying that I had a message when in fact there was no message. Not a problem until you go to bed. A simple fix was to cover the phone. These two issues aside I would still highly recommend this site.

If you want to see McKinney/the square this is a great location to do it. Easy walking to food and shopping.

Great stay !

The room was a bit dated, and didn't have a desk to put a laptop or room service. The bathroom was also dated, with old toilet and shower. We also found a used toothpick and tissue on the floor of the bathroom that wasn't ours, which the maid staff missed two straight days, so attention to detail was lacking. Overall, the Grand Hotel was just okay. Not the best stay, but for the price and downtown location it was sufficient.

The room was exceptional as was the property. We enjoy staying here as it’s a low key boutique style hotel in a historical building. The facility is well kept and comfortable. We love the proximity to the shops and restaurants on the square. We raised a family in the area but moved away years ago and it’s so nice to just go over for a relaxing weekend and trip do our old area. Love it!

Very nice

Old hotel kept very nice.

Loved the history of the building, the friendly staff, and super comfy beds. Interesting decor throughout.

Excellent for shopping, staying and walking . Variety of restaurants and food.

We had a great stay for our 30th anniversary over the July 4th holiday. We will be back again. This hotel is the perfect location for all the great shops and restaurants in downtown McKinney!!

A very quaint and beautiful hotel with a lot of charm!!!! I will definitely stay there again!! I love the Chop House restaurant delicious!!

The rooms were just as described. Very comfortable and well decorated. Very convenient to shopping and dining. Perfect !

Excellent service. Staff that actually cared about our stay!

Loved the style and ambiance of the hotel. Rooms were great every time we stayed. Room service was pretty middle of the road. We did Brunch at Rick’s and ordered room service for breakfast between the two stays and staff at Rick’s was unfriendly. Room service order was missing multiple items and overall was just ok. The front desk staff was amazing! So helpful, polite, and enjoyable to talk to. Overall we will definitely stay again but probably just walk to breakfast if we’re not doing Brunch at Rick’s.

Excellence began with the friendly greeting at the front desk for check-in. The 'lobby' is more like a comfortable living room. Our room was cool and comfortable. The bathroom was clean with a nice hot shower. We also had dinner in Rick's Chop House. Historic Downtown McKinney has numerous good restaurants within 1 or 2 blocks.

No valet on Thursday and when I was trying to get in the door with my suitcase was difficult. 4 staff at the desk and watched me struggle to get in the door with bags and suitcase. No one offered to help hold open the door