Our experience was very good overall with the friendly staff and great service being a highlight. The rooms are comfortable with great air conditioning and amenities. Very walkable to everything on the North end of the island. One thing that requires improvement is the plumbing (sink would barely drain). I would return.

Great place and great people

Amazing location.

Very quaint

My husband and I (couple in our early 30’s) stayed for one night in Isla Mujeres and had a perfect stay here! We took the Ultramar Ferry from Cancun to Isla Mujeres and easily walked to the hotel from there. The hotel is located on a street filled with restaurants and souvenir vendors, so we were right in the heart of the action! Jesus at the front desk and his staff were so welcoming and kind. The room had everything we needed - comfortable bed, AC, tv, hot water, mini fridge, and a view of the street below. He personally escorted us to our room and was very hospitable. This is a family owned and run hotel which made us love this property even more! They are also a short walk to Playa Norte where we were able to check out beach towels for a $10 USD deposit and returned once you bring the towels back. They also held our bags for a few hours until we were ready to take the ferry back after check out. When we return to Isla Mujeres we will certainly come back to Hotel Bucaneros! Thank you so much for a smooth and easy stay!

Extremely noisy area. Not adapted for family with very young kids. The attic stairs are very steep ! No breakfast on site offered. Will recommend this place for people are going to bed very late in the night ! Very well located though if you are looking for the restaurant and being able to go to playa del Norte or any kart rental shop waking.

Good basic hotel in the central location. Nice people at the front desk.

Second time I’ve stayed heee and it was just as wonderful as the first time. Clean, friendly in an extremely convenient location!

It was a quaint small Mexican Hotel in the heart of walking strip on Isla Mujeres. We had difficulty communicating since our Spanish is very limited and there English was very limited

Stayed here for 6 nights. Good location,where you can just walk out and theres restaurants and bars. And Oxxo also to get Snacks. 5 to 7 mins walk to the beach. Good A/c and wifi. Friendly Staff.

Very nice property on Isla Mujeres. Easily Walkable to the north beach area. Great restaurants nearby.

Helpful, kind, and great staff. Easy to get all around the north side of the island from this location. Would stay here again.

Right in middle of shopping area walking distance to beach

I’ll share the good and the bad about Hotel Bucaneros. We stayed in June 2023 for several nights. Good: Location is phenomenal if you want shopping, nightlife, and quick access to Playa Norte and Playa Central. Both beaches can be accessed in 5 minutes. The location was the biggest positive and I never felt unsafe. I also greatly appreciated a working air conditioner. Our room was a great escape from the heat and humidity outside. The filtered water on the property was much appreciated. Bad: The room smelled horrible. It was actually the bathroom. I think they were having sewer issues and maybe that’s normal on this island but it was almost unbearable. We also saw several roaches on the property and found one crawling in our room. Again, this could be normal for Isla Mujeres. I have no idea. Also, the room was two levels, and the stairs up to the loft were scary. They were sturdy but so steep that we fell a few times and the ceiling was so low we hit our head every time. I’m glad my kids are older because I’d be terrified if I had little kids sleeping up there. The amenities were few. We weren’t given an extra toilet paper roll at any time, so every time we ran out we had to ask for more. We also got two single use shampoo bottles and nothing else. No body soap, no hair conditioner. Good thing we brought our own. The noise outside from the bars and shops get loud at night. Finally, at check in they made me pay an undisclosed fee for ocean conservation.

Great place. Very Clean. The third floor is a little rough but worth the price.

Great “no frills”property. Best location in Isla. 5 min walk from Ferry. Walkable to North Beach and to best restaurants, bars and music venues. Immaculate. No elevator but for us steps to 3rd floor room not an issue. Very comfortable bed. Nice linens. Safe area.

Great location! Staffs were friendly but hotel room is tiny and it was very expensive, 2 nights for $300!! Room very dated and dryer was broken . bathroom door was cracked you could see thru. I love love the island but I’m sorry to say we wouldn’t stay at this hotel again!

Went here for my 40th birthday. The hotel was not a 4/5 star hotel aesthetically by any means but it was perfect in every way. I booked the room with a view. It was clean, small, comfortable and had hot running water. Location was PERFECT! It was in the middle of all the shopping and restaurants. Only a five minute walk to the beach. You can basically rent beach chairs and umbrella anywhere along the coast for $35 for a full day. Golf cart rentals near the hotel were $60 from 9am to 6pm. Only takes an hour to ride around the island. Ride to south of the island and have breakfast with a view at Kin-Ha. The views are amazing on the rocky south end of the island. All in all, the hotel was perfect if you don’t really care about being at a 4/5 star and if you don’t mind the noise from the streets and restaurants until 10-11pm at night, this is the perfect place to be.

This property was very convenient. It was right in the thick of things. Very quick walk to North Beach. The room was suppose to have a kitchenette but there wasn't one. It only had an electric fry pan which didn't work. We were also suppose to have a view from the room but we didn't. I probably wouldn't stay here again. It was over priced for what we got. We also had to pay an eco fee.

Beautiful hotel

Y

I can't say enough good things about our stay. Hilda, her family, and the staff are amazing. The hotel is a calm in the middle of the action. Close to the beach, and all the restaurants, yet quiet and tranquil inside. The rooms are wonderful: airy, clean and the beds comfortable. Hilda is an amazing person and made our stay extra special. I would recommend this hotel to everyone. We are looking forward to returning again. Thank you Hilda, and everyone at Hotel Bucaneros for making our stay amazing!

Great location right in the heart of everything. Easy to walk to beach and food is right outside the door. Had a water machine to refill bottles which is super convenient. Great price for what you get!

This place was SOOOO vibey!!! We just stayed for 6 nights and had the BEST time. Everything you need is right there. Golf cart rentals - close by. SO many restaurants - close by. Shopping - close by. Beach clubs - close by. Ferry to the mainland - close by. This place was so clean and so comfy and so quiet - even in the middle of Hidalgo! We will DEF stay again!!!!! ❤️❤️❤️

Very helpful and friendly staff

You can hear everything going on outside of your room, but it's really not a problem for me.

Cute little place to spend the night on Isla. Clean, friendly atmosphere at a great location for a great price. We would definitely stay here again.

Very great location, room was spacious with a kitchenette which was amazing. No cold filtered drinking water, you must fill up pitchers of water a couple of flights down. Check in was slow and it would have been nice to get a tour or get shown to our room. They also had so much confusion about charging me for the room which created a headache that was unnecessary. I speak Spanish relatively well so I don't think that was the issue.

I like that was very close to the ferry and playa Norte. Everything was walking distance. The hotel staff wasn’t the best. But I liked that it was a convenient location

Great location!

Front desk staff was very friendly, informative and nice. Room was spacious, very clean and vintage kind of beauty. I loved the room decor. Location is great. It is very close to multiple restaurants and right in middle of the shopping area in the downtown. It did not get noisy and was fine. We loved our stay here. We will be back.

Loved the real Mexico feel to the Hotel.