Everything perfect a quiet gorgeous place to relax

Truly 5 star experience. Rooms are big and luxurious.

Excellent does not describe this property it’s amazing

I went with my family and we had a great experience. The service and food were excellent. We will come back for sure.

It wears amazing

This is a very nice hotel where a lot of effort has been put into the design and the ambience, especially at night. The rooms are very nice. The staff is very attentive and the service is very good. While the beaches look beautiful they are not nice to experience, the main one's bottom floor is a mixture of mud and sand (not a nice experience when you walk on it - and you will because it's not deep and it's long) and the other one is very short as its bottom is covered in sea plants a short distance from the edge. This was disappointing for a beach hotel of this standing. Also, a part from the restaurants, and two bars, there was almost no night entertainment (only one night there was live music).

Inliked everyrhing

Excellent service every single time!

Property is beautiful and private. We were in a larger room with ocean front views so it was spacious. Problem is the lack of attentiveness of staff. They will greet you but when it comes to certain things, don’t expect much. The adult pool area was not well maintained, at least compared to other resorts we have been to like Banyan Tree or St. Regis. Staff walk by empty bottles, glasses, towels without any effort to clean. Havana Bar is gorgeous. We were there (7/24-7/27) and they had live music. Good luck getting someone to take an order or bring you the bill. It’s essentially self serve. Same with breakfast. No one is around to tend to you. We asked for ice one night and 3 hours later never received it. We had a room butler but they tend to ignore requests. The spa is out of this world and the staff there were truly amazing, especially Trinidad. The hydro therapy treatment is wonderful. This property will extract as much out of you as they possibly can. Food is mediocre at best and pricey. Best to go into town and spend that money at better restaurants. Most nicer resorts do tend to fail on quality of food to be honest but the prices here are exorbitant. 950 pesos for ribeye tacos that were not good. If they were, then not an issue. Finally, they have a serious mosquito problem and possible bed bug issue. My wife woke up with tons of little bites on her back. Strange because at the pool mosquitos were biting her feet and arms but not her back at all.

Amazing and beautiful! Can’t go wrong with booking this hotel! Very luxurious and private.

Amazing staff!!

Hotel was very nice, excellent staff.

Thank you

Second year that we go to this magnificent Hotel and planning to go back next summer . 5 ⭐️

Perfecta

Great for a one day stay before flying out of Cancun's airpot.

Best hotel in can cun

The property is beautiful and the dinner options magnificent.

Tranquil Zen style Luxury at NIZUC Resort. Great hotel, service is excellent.

Staffs are very friendly!

Everything is excellent except food and drink prices.

This was one of the best resorts I’ve ever stayed in!

This resort was one of the best we’ve stayed at. Staff was extremely friendly and everyone is always smiling. Relaxed by the pool while being pampered by staff with drinks n food, excellent meals at the restaurants and the bed was the most comfortable I’ve ever slept in!! By far a 5 star resort!!! We will definitely be back!

This property is outstanding. This is our third time to visit. Staff is amazing, food is awesome and rooms are very nice. We also love the amenities.

Very relaxing and private. Peaceful.

GREAT HOTEL

Absolutely beautiful hotel with exceptional staff. I will definitely be back!

This is one of our favorite hotels and we have been several times. We talked to other guests at the resort, and it’s clear that we are not the only ones. That tells you something! It’s close to the airport, beautifully designed, quiet, clean, any the staff is exceptional. The food is some of the best I have ever eaten. On our 4 night stay we never left the property. Not the place to go if you want a crazy, party atmosphere, but perfect if you want to relax and unwind.

The resort is close to the airport, beautifully designed, quiet, and clean. The staff is exceptionally warm and friendly. The food is chef prepared and phenomenal! Not the place to go if you want a crazy, party atmosphere, but perfect if you want to relax and unwind.

The hotel is geared towards giving an experience of luxury and peace. That comes with a price that was well worth it.

Unbelievable resort. The layout and cleanliness were too notch. We’ve done a lot of traveling and this place was stunning. Loved the restaurants and the swim up bar at the pool

Not the same Nizuc as it used the be. Service is very poor and staff are arrogant. Rooms in bad conditions with wear and tear. There are other resorts that are way better in the same luxury price range.