Beach almost prívate , Great for rest and enjoy

The only thing I like was the bedroom, was clean. Was not many people in the whole hotel about 20, most of the time in the restaurant, they don't had many customers, but even that...THEY TAKE FOREVER TO ASK YOU FOR ATENTION OR GIVE YOU THE FOOD.Most of them whith a F aptitude...This hotel is SO FAR of everything, the taxi cost 42000 pesos about $ 10 dollars. To go near Rodadero or to another closes places.EVEN that...THEY JUST GOT BORING PEOPLE..Cero entretetainment. A place in the middle not where, with a RISK ocean beach, dirty, swiming pools and bad elevator..etc etc. ( I stay in a 4th floor)..The lady serving the breakfast is the only nice person who save this place of - 0 Rating *.

Very bad

very bad service, no internet, no cable tv, only poor excuses, employees have no vocation for service and nobody solves anything, they do not have adequate training to serve customers, I do not recommend it.

Practically a private beach and very good staff

The only window in the room does not work and it is half way open and it will not close, no hot water , room stay illuminated during the night, and the sink fixture it is dancing on the counter top - shower do not dray properly it smel

One of the worst experience in my life. First of all I got to the hotel and it took them 2 hours to find the reservation, I had to get angry and told them I would call the police and then they found the reserve, I had the hotel fully prepaid and when they found me they doubled the charge, so I had to pay close to the same amount I had already paid online because according to them they were out of room, it was late in the evening so I had to no choice other than to accept. I had booked 4 nights, the second night, there was a party so loud, I could not sleep, and I went downstairs to complaint and the person in charge told me I was free to leave the hotel and bring the situation to their legal department who would refund our money after a few weeks if they thought the case was favorable to me. I did not want to continue having such a bad night so I decided to leave, I had to wait almost 2 hours to get a car and go to another place, I was over charged and I was treated super badly and I had to leave the second night because it was impossible to sleep. I hate to have to leave a bad review but this was one of the worst experience of my life. Stay away from this place.

Nothing like the pictures! Old building in poor state and dirty! I cancelled my booking as soon as I arrive and was still charges for 1 night. I do not recommend this hotel to anybody!

Its not fair to rate them on all aspects since its covid. But its a beautiful sea side property with all amenities available onsite.

The only thing We didn’t like too much was the limited menu options at the restaurant. Aside from that everything was great.

Hotel is ok, the beach is not clear water, san dark, also is not Gym in the hotel

Location seem to be great away from. But not as good as it looks on pictures.beware pictures are desieving. Rooms are overprize for what the are. Stay away from rooms on first level. Sliding doors. Service bad if you come you will figure it out.

The fact that all staff were very helpful, Specially Olga and Mayeli. Very nice place and pleasant.

close to beach . good restaurant . very nice pleasant helpful personnel.

The hotel is behind a busy and noisy motorway. Right next to the hotel (c.25 meters away) is a noisy construction site with workers being able to look into hotel room windows. The beach view is largely covered by a industrial facility reaching far into the sea with ships loading/unloading stuff. The hotel is a new modern building, however the water in the bathroom had a light brown color, so brushing your teeth and showering was not possible. Some of the towels had large stains, so those were not usable either. The towel rail fell off the wall just by slightly touching it. The cleanliness of the room and the building was below average. The overall resort was deserted with only 3 rooms occupied in a large resort, so very little staff around. The resort didn't make a well maintained impression. The hotel receptionist did not speak English and was able to communicate only via google translate. A second hotel staff member denied the water quality issue, despite others recognising it. The offered solution, after lengthy google translate conversations, was to provide us with a room in a different resort, which was part of the Santorini setup. We kindly declined and cut our losses.

so many areas they need improvement not worth the time or money from food to servicewi-fi doesnt work either

so many areas they need improvement not worth the time or money from food to service wi-fi doesn't work either