The property is run down, carpets not clean, bathroom smelly

Sink faucet leaked making a pool of water on the counter. The carpet and wall below were soaked and wall was moldy. The pool was cloudy and didn’t seem to be heated. Before I arrived someone with the same name checked in and my card was used to pay. They did fix that before I arrived

Room and hotel in general have a moldy smell

When I checked in, I was not greeted hello what so ever, just asked for photo id. Not a word spoken. Incredibly uncomfortable encounter. My room was very gross, seemed to be in the back of the hotel where no one was occupying rooms. I had to walk around garbage and a ladder, and there was chairs and mirrors outside the room next to me. They must of been working on a room. Granted this is 10pm at night. It was scary, and uncomfortable and made me feel a little unsafe. I have a photo of that scene… and the big tub in the middle of the room, had soup scum all over it. Reviews are very misleading. I will never stay here again, and would not recommend it to anyone either. Terrible service. And gross and unclean

Old but clean

No water pressure in the shower, the room had a nasty hot tub in it and it stunk. The blowdryer did not work

This property is sub par. We purchased a “king suite” to sleep 5. It was a room for 3. Dirty, dingy, mold in shower. Waited 45 minutes to get a pillow for fourth person. Requested a refund.

It was nice for an overnight stay. The room needs some TLC but nothing too extreme.

Great!

The AC was out in the main lobby and the door to the pool was propped open for air flow. It was over 100°F outside that day, so it was HOT in the lobby. Our first room had wet carpet outside the bathroom so we were moved to a different room. The 2nd room had ants. We checked the pool and it was HOT. The pool water was 85°. The hot tub had cooler water in it. We did not stay and ended up getting a room at a different hotel. We have stayed at this hotel before and it was fine. I don’t know what changed but the hotel was a disaster.

The pool was absolutely disgusting. That was the whole reason we went. The picture of the pool must have been from years ago. It doesn't look like that anymore. The room had a funk to it, and the internet lied about having changing adapters. Bring a wall charger!

The registration was neither warm or cold. A neutral young man checked me in. Room was as I remembered from 35+ years ago. Yes modernized to some degree. Plenty of hot water & good towels; but faucet handles so calcified they were hard to turn. When to spa to relax and water was ice cold (70’s) plus spa control did not work at every turn. Bathroom toilet needs update it is old fashion very low item. Plus when next room flushed I thought I was in his bathroom, soo loud. This place is a good example of an old facility that a corporation is milking to continue operation. I will not stay here again. On a scale of 0-10 this is a 4.

Smelled of pot in the hallway, ants in our room, sheets had stains, carpet had stains all over, hot tub was broken and the pool was over 100 degrees. It was not pleasant.

No Hot Tub, Wasn't working

The carpets needed shampooed very badly. My feet were filthy from walking bare footed. The smoke detector was missing. The TV remoter didn't work. The swimming pool was not real clean, and it was warmer than the hot tub.

The check-in service was slow and the guy was talking to someone on his Bluetooth during the process; he seemed distracted and not focused on helping his customers get checked in.

The room is nothing like the pictures online. The ceiling fan above the jacuzzi in the room is falling down the fireplace does not work there are nails and holes in the wall there is no fire alarm in the room. And when I went and told the front desk about all of these problems he did absolutely nothing about it. Horrible place to stay

The rooms had a bad smell.

We got checked into a room that someone was already sleeping in with a dog. When we swiped the key card it didn’t work and a dog barked on the other side of the door. There were a few cars with people hanging out in the parking lot. I didn’t feel comfortable leaving my car out in the parking lot, but had no choice. When we got to the room, it looks clean. The office chair was broken and we couldn’t use that at all. We didn’t eat any of the breakfast in the morning because we had to get up and leave so early, therefore, I cannot comment on the quality of the breakfast.

The hotel is right off I-80, convenient and in a decent commercial area of car dealerships, fast food restaurants and hotels. The check-in process went smoothly with a knowledgeable young man. The carpeting in the room had several dark spots and my service dog was sniffing corners around the room. The hallway carpeting had wear and dark spots. The room was lean, nice linens and comfortable bed.

Room was disgusting dirty chair, floor had stains, strong smell in the hallways of mailrijuana and I was double charged for my room.

the place is in very bad conditions shame on Travelocity to recommended or listed

Nithing

I have never been more upset and terrified staying in a hotel. I am a female driving cross-country alone to bring my mom's ashes home. I have had good experiences at other AmericInns in the past, and mistakenly trusted the brand. Immediately, twice, two unauthorized people were given a key to my room and tried to open the door. Luckily, I always keep the chain locked. Shortly after, the same front desk guy who checked me in asked to know what my name was, because the "system" forgot to check me in the first time. I gave him my name and told him no one better touch this door again. A few hours after that, at around 8:00pm, the cops were called on the room directly next door. A physical altercation involving law enforcement and my next door neighbors was happening directly in front of my door. Banging, yelling, punching... It was quiet after that, finally. However, at about 4am, the same room next door broke out in another verbal altercation. Needless to say, you are not safe here at all. Do not book. In addition, it is the most run down AmericInn I've visited. Mold in the bathroom crevices, the front door did not shut properly, and required special attention to latch. Paintings stolen off the wall. Chipped paint, dirty windows. Not a reedeming quality in-sight for this property. I think I'll head out early and skip the free breakfast. I don't want to risk being near a fist fight for eggs while someone else has the opportunity to break into my room.

Had issues checking in. Staff member was working overtime. Rooms were clean. Could hear guy in next room snoring. People smoking at entrance.

Had my 1 year old with me, move our room to second floor without an explanation, also no elevator. Only in our room for 3 minutes, our door knob inside broke off and would not let us out. Call front desk and it took the employee 10 minutes to get back to me. Took 50 minutes for them to get us out and into a new room. The breakfast was horrible and cold for (hot breakfast)

Room and hallways smelled awful. The hallways were dark and creepy.

Easy check in. Desk clerk was very friendly.

The tv remote wasn’t working and we informed the desk twice and was told twice that maintenance would be down and they never came.

To start off, we had a broken toilet. We let font desk know only to have it be "fixed" with a plunger which was left for our use. We had to plung it frequently for it to flush at all and it was obviously needing repairs beyond a plunger. Shower head also broken. Spa in the room (oddly placed across from the bed) also broken (as announced by the front desk at check in). Opening the drapes revealed a view to a car dealership parking lot. The blankets were insufficient as well. Additionally, this place seems to attract only the kind of crazy people one would expect at a cheap motel. Some people began yelling in the hallway at 10:30pm which continued intermittently until some time past midnight. No response from the front desk. We could not get out of here early enough the next morning (1 night stay only) and would NOT recommend anyone to stay here.

Told them at 5pm that our TV didn't work. Maintenance showed up at 9:45pm after we went to the desk several times. Finally had TV at 11:15 when worker finally have up and just got us a different TV. The Hot tub was the color of meat broth and the jets didn't work anyway. People were only sitting on the edge with feet only in because it was gross. Pool was freezing and numerous people asked for towels and day 2 when we left they still hadn't put any out. We are not wealthy people and a weekend away is a big deal to us, so it was all very disappointing and disheartening. We won't be staying there again. LaQuinta is so much better but sadly was full so we gave this place a shot.

I didnt get deposit. Back thebthe room was. Not. Mees bothing was damaged. Kinda mad second time it happened