Our stay from start to finish in this hotel was magnificent. The grounds are impeccable the rooms are exquisite the food is delicious and the service is remarkable. We had live music one evening with our wine and cheese which was fabulous.

It was quite a disappointment and surprised about the very good reviews. The room was tired, you could hear all doors slamming and people in the stairs. Bed/pillows really uncomfortable. All staff seemed tired and uninterested, breakfast is really not 5*, cheap pre-fabricated stuff and service non existent. On the plus side, good location in Sintra with parking.

No answer to emails or any help when contacted

Absolutely stunning. This hotel is a must if you want to stay in Sintra.

This was the most amazing place we have stayed at. From the beautiful drive fron Lisbon to Sintra, the gates upon arrival, checking in and receiving the cute key. The rooms are unlike anything you will be in, the grounds were magical to wonder around. The breakfast in the morning with the peacocks in the yard. We cant say enough about our stay here.

I had high expectations about this place and paid fairly handsomely for a one night stay. But I was overall disappointed. My wife is disabled and there were no dedicated disabled parking spaces close to reception. It’s a hilly site so I had to drop her near reception and head down the hill to park the car. The room was spacious but the decor was bizarre; felt very 1970s with a strange variegated marble “Greek temple” creation hiding the wash basin. Great shower. Very large bed with decent pillows. But breakfast didn’t start until 8am and we had to leave by 9am to get to the airport. After a bit of persuasion they agreed to 7.45 - because we weren’t having anything cooked. I would have expected an earlier breakfast option for this level of expense. Gardens looked nice but didn’t get a chat explore as weather was ugly.

Incredible property Elegant rooms with marble bathrooms. Beautiful furniture and comfortable beds. The staff was very helpful arranging reservations and transportation. Would stay again in an instant!

It is our second stay. The hotel is lovely as you would expect from a converted villa, not a purpose built property.