The house was clean and comfortable. Its an easy 10 - 15 minute walk to Bermondsey and tower station etc...Generally well setup, though a bit of extra toilet paper, bottled water in the fridge and a few snacks may have been a nice touch.

The dishwasher didn't work. The main bathroom has no where to hang towels. Having to provide drivers licence or passport details for everyone staying there beforehand seemed a bit excessive and time wasting, as 2 of the 4 people staying were my children. Surely the passport details of the person renting the house ie me, would have been enough? The area is council housing so not very attractive, but it was a good central location. Regarding City Relay the property managers: As there is so much scamming these days, they need to introduce themselves in an email and state what their function is...I had no idea who they were at first, just started receiving emails re check in details etc...so they could communicate better.

it had enough room

a distance from both Bermondsey & london bridge underground stations 20 mins walk either way so location wasn't great