We got back to the house around 9.30pm on our first day to find it extremely cold so I called the telephone number provided and sent two messages, but had no response from anyone up until the moment we left the property. Thankfully we managed to increase the heat on some of the room stats, but this took us time and we have never stayed anywhere where the host failed to respond AT ALL to our calls or messages

La ubicación y la decoración y distribución de las habitaciones

Falta de limpieza, nos encontramos basura de los huéspedes anteriores y los electrodomésticos y menaje de la cocina muy sucio. No respondieron a la petición de limpieza estando allí y tuvimos que comprar nosotros papel higiénico y productos de limpieza, que al cabo del tercer día repusieron entrando en la casa sin avisarnos cuando no estábamos en ella.

It is clean. The kitchen is spacious. There is a city view from the terrace of the second floor.

The communication is a nightmare! Upon arrival, all the heating is turned off and could not be turned on (it switches off automatically in a second). The instructions ask the guests to contact their team and they can remotely control the thermometer and will respond within minutes at all time. But they did not, I spent the whole evening in cold trying to reach out, no one responded. The so-called emergency line (which should lead to the owner rather than the managing team) leads to the same group of people and is non-responsive as well! After sending hours of messages in Booking messager, via text messages, calls, Whatapp calls, Whatapp messages, they finally replied on Whatsapp around 11 pm when I have already given up and went to sleep with my clothes on. They did turn on the heating for me at midnight, but the whole evening was ruined already. Also they said that they would send a map to assist with finding the parking places. None was sent.

Was spacious, clean, and warm

The dish washer was abit dirty inside and the WiFi didn’t work.

The house is very spacious, comfortably & well furnished & clean, the beds were really comfortable, the kitchen had most everything you needed, the outside facilities were good and it was it a quiet area at night. Also only 10 mins from city centre (walking). We would definatly stay again.

The only thing lacking in the kitchen was a teapot, but thats just me. No parking at the property (like so many city properties)but we knew that when we booked and had made plans and it didn't spoil our stay.

It is a lovely house in a location close to the attractive and pleasant center of Bath. Everything is within walking distance: shops, bars, restaurants, station and of course the sights. Contact with the house managers was always friendly and fast. Inside, the house is very spacious and fully equipped. We had nice weather, especially the last few days, so we could fully enjoy the garden and the surroundings. Specially worth mentioning is the extensive basket with breakfast and delicacies upon arrival!

Parking was (temporarily?) a bit more difficult because the private garage is used as a laundry room. During the weekend we could park at the garage opposite the house, but after that we had to find a (paid) place ourselves. And the house could use a little more TLC: although everything is very clean, you notice that it is intended for rental: holes and stripes on the walls, a packed garbage room, maintenance that is bit lagging behind.

Roomy house.. good bedrooms with comfy beds. Not far to walk into centre of Bath. Two spacious balconies that would be nice in the summer. Mahira who welcomed us was extremely helpful & supplied a number of items we requested. Made the stay more comfortable.

The house was very warm & this was not adjustable. The balconies could do with some TLC.

It was a fantastic sized property with everything you needed! A real treasure find that we’re so glad we found!

Nothing!