Great condo

We arrived to the condo at 4pm to check in and the room was not ready and the cleaning person was still in the room. The directions for checking in state not to park in the top lot to unpack our car and to pull into the parking garage. The problem with that is that the garage is locked and can only be opened by a remote that is in the condo so not very convenient. Also the property had some sort of sewage pipe issue that was not disclosed to us prior to us checking in and the area next to the pools and the parking garage and ground level smelled of sewage our entire stay. We chose to not complain because we knew the situation could not be remedied during our stay so we chose to make the best out of our situation. But when my daughter accidentally left her phone in the condo they refused to waive the $50 shipping and packaging fee for us even though our stay was affected by the sewage smell. When I brought that to their attention they said we made no formal complaint so there was nothing they were going to do. I would never return to this place.

Enjoyed our stay very much! Neat, clean, friendly place.Well furnished. Great location! Beautiful beach, good restaurants all around.