Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.

Very nice and quiet beautiful property

Great outside and inside pool. Large Sona. Multiple firepots with chairs, smores station, 30 ft fire pit with roaming guitar player/singer each evening. And that just outside.

This hotel was nice and relaxing getaway.

Well done, Dolly!! We loved this hotel and will most definitely be back! The bus to the parks was so convenient and getting a fast pass was super sweet for our family on a busy day!

Absolutely amazing, quiet area, first class customer service, valet park was convenient, fast pass to parks. The restaurant had great food, pool was relaxing. Can't wait to go back again. And live music !!!!

Great amenities and perks with association with the parks

Amazing !!!

wonderful stay. everything so very organised and thought out from having filtered water for refills, to life jackets for kids at the pool, to having nightly smores for the kids. the hotel to Dollywood shuttle was so convenient rather than having to drive. would love to revisit again. only wish: option for a kettle in the room to make tea or at least have kettles available from housekeeping to borrow for the room.

Excellent stay.

Didn’t understand the amenities?

Beautiful and clean

Excellent service room was beautiful and clean gorgeous pool and fire pit.

The videos looked a lot better that the actual property. We did like it but it just wasn’t as awesome as we thought it would be for the price. We might stay again but not on the top of my list.

This property was wonderful! Very family friendly and clean. Highly recommend!

The property was clean, the front desk was absolutely amazing and the shops were super convenient.

Awesome place to stay

Very nice facility

AMAZING! Our stay at HeartSong really helped set the tone for our getaway. Very pleased! Highly recommend!

HeartSong Resort in Pigeon Forge TN is amazing!! The amenities are wonderful! All of the staff were very friendly and made sure we were very well taken care of! Definitely will return!

Didn’t care for the security officer being rude to my kids who were excited to get in the hot tube! Only place I’ve been too that they didn’t allow any one under 16 in the hot tub or area! Will not stay again because they were so rude!

Excellent stay at Heartsong resort. The staff was outstanding and very attentive. The resort has several dining options. The rooms are well appointed and was very clean.

Self parking was a long way from our room. Very small refrigerator and no microwave coach very hard also

Had a great time! Clean, Friendy & great service. They do need more grab & go options.

Really great place to stay and well worth the money if you are going to the parks. The extra perks are woth it. Only negative for all of Dollywood and Resorts is the food...there is not much healthy food. Very hard to find fresh vegetables and fruit.

I really enjoyed the stay with my sister and two young toddlers, ages two and four. We never had to leave to eat. I would highly recommend the pizza at Songbird. I probably went to all the eateries there and they were all fabulous - very sweet people and very hospitable. There were so many special things about staying there. The landscaping is exquisite…. Simply beautiful and it’s like they thought of everything to make your stay special… Keurig coffee pot with coffee and cream and sugar, ice, shampoo, conditioner, lotion, fresh raspberry lemonade, an amazing pool and water play for the children, fire pits, live entertainment, even saw fireworks from the bedroom window. it was very peaceful and relaxing. Just to tell you how comfortable the bed was — that’s the first time I slept through the night since I was a teenager. I would highly recommend staying at Heartsong Lodge!

Amazing hotel! So lovely and clean. The staff were brilliantand we used both restaurants and the food was delicious, along with the quick serve for coffee and treats. The pool was so clean and it was lovely to spend the day/afternoon relaxing. Would stay again and recommend to everyone

Wonderful hotel to stay at. Off the main strip so the grounds are quiet. Hotel is very modern and clean with many amenities. Can hear the train at Dollywood sound its steam whistle.

Its was a great experience...food was very good especially the breakfast...everyone was nice and friendly...beautiful resort...we will come back and stay a little longer than 2 days...the rooms were very clean and cozy...my family enjoyed it...poolside was lovely and we got to see the fireworks from the park...

Really great people and great place to stay

Lodge feeling and nicely done. Loved the shuttle. We had ordered pool food and had some drink charges added to our room which we didn’t make. Upon checkout the manager took them off immediately. Food was good at the pool and at dinner. Live music was a plus. My kids loved the s’mores and bedtime story. Loved all the extras added for families.

Beautiful hotel. Great staff. Everything was amazing.