Arrived after 7 hour drive, never been to the city, asked the front desk woman about parking and she was rude. Told us to park out front but it was only 4 hour parking? Then when we tried to check in she was saying there weren’t enough rooms and then was on her personal phone talking about a birthday party the entire time. We get up to the room and there were bugs in the makeup on a pig makeover of a bathroom, stained sheets and hanging cords and power strip. No amenities, terrible customer service, no parking, small room and poor check in and room appearance

Room was filthy. Dirty towels. The bed was not made. Trash in the bathroom and room trash cans. Bad area. No parking. Bad check in.

Nice, unique place.

I never thought I’d become friends with the front desk staff at a hotel, but here I am! I want to give a huge thanks to Jamar (I hope I spelled your name right 😉). My family and I were in Baltimore this week to help my sister settle into her new university, and we were pretty nervous about the city since we’d never been here before. All the staff at the hotel were incredibly friendly and went out of their way to show us around. When we needed extra towels and toilet paper, Jamar was there to help us out. After dropping my sister off at school, I came back to the lobby feeling emotional and ended up crying. Jamar talked to me and offered such kind support—I really appreciated it! You truly made my whole week, and I felt much safer and more comfortable because of it. If you’re looking for a safe and clean hotel, this is the place. There’s staff in the lobby 24/7, and while the rooms might seem a bit old, remember that it’s a historic hotel. Thank you again, Jamar, and the entire team!

The hotel was very close to the ballpark. Uber was an easy pick up and drop off the hotel was very clean and high ceilings.

Great !

Great place! My room was on the 1st floor. Still, it was quiet (no noise). The staff are courteous and helpful!

Easy and lovely experience