The food was great but the room had roaches and very loud we we awaken by employees and guests routinely over our 6 night stay. The room key stopped working just about every night. The restaurants were booked for all but one night during our stay.

The food was great but the room had roaches and very loud we we awaken by employees and guests routinely over our 6 night stay. The room key stopped working just about every night. The restaurants were booked for all but one night during our stay.

Ratchet crowd, not a business hotel. Only worth staying if you are okay around people getting sloshed and it was pretty stinky tbh. Good buffet

Ratchet crowd, not a business hotel. Only worth staying if you are okay around people getting sloshed and it was pretty stinky tbh. Good buffet

Everything was great but lunch they served not good burgers, hotdogs, salad, chicken wings, and the burgers were terrible

Everything was great but lunch they served not good burgers, hotdogs, salad, chicken wings, and the burgers were terrible

Wonderful resort. The place was so clean despite being right next to a beach. The food was very good in the buffet and the restaurants we tried. And the entire staff was helpful and quick with any requests.

Wonderful resort. The place was so clean despite being right next to a beach. The food was very good in the buffet and the restaurants we tried. And the entire staff was helpful and quick with any requests.

We had an amazing time the food was really good all 4 days we stayed! The only thing I would complain about is the option to reserve for the other restaurants are always booked which is annoying, however the buffet never failed us! Be careful of the elevators, the doors close extremely too fast! Overall great experience I would come back again the waitresses are all very welcoming hospitality was a plus‼️

The property is excellent but if the Weather is bad like a lot of rain there is nothing else to do.They need to have some entertainment like musical shows.Unless you go to down town where the Cruise ships dock.Me & my Wife went to Atlantis they have a casino & some shows.Rui Palace is wonderful but if it rains you are in trouble with nothing to do but eat! :)

Each day restaurants were booked and had to go to buffet most my time there

We had an amazing time the food was really good all 4 days we stayed! The only thing I would complain about is the option to reserve for the other restaurants are always booked which is annoying, however the buffet never failed us! Be careful of the elevators, the doors close extremely too fast! Overall great experience I would come back again the waitresses are all very welcoming hospitality was a plus‼️

Each day restaurants were booked and had to go to buffet most my time there

The pool and the people who work for the hotel

The property is excellent but if the Weather is bad like a lot of rain there is nothing else to do.They need to have some entertainment like musical shows.Unless you go to down town where the Cruise ships dock.Me & my Wife went to Atlantis they have a casino & some shows.Rui Palace is wonderful but if it rains you are in trouble with nothing to do but eat! :)

The nicest thing I can say about the place is the staff is super friendly and very helpful. The hotel is a disgrace to the modern world. The hotel is outdated by about 25 years, the rooms smell of mold and old rusty iron. Rooms are dirty, our rooms ( yes we changed rooms) were both flooded, one, by the ever leaking AC unit and the second room got flooded from the rain coming in from the porch. The smell was horrible. The bed was old, smelled and should have been trashed years ago along with its mattress. Food was THE SAME daily. Not much for variety or taste, even the restaurants served food that was impossible to eat. Practically nothing to do on the premises, so we hang out by the beach ( which absolutely beautiful. This was not what we wanted or anticipated. If you’re looking for a quality get away, this is NOT the place you want.

The nicest thing I can say about the place is the staff is super friendly and very helpful. The hotel is a disgrace to the modern world. The hotel is outdated by about 25 years, the rooms smell of mold and old rusty iron. Rooms are dirty, our rooms ( yes we changed rooms) were both flooded, one, by the ever leaking AC unit and the second room got flooded from the rain coming in from the porch. The smell was horrible. The bed was old, smelled and should have been trashed years ago along with its mattress. Food was THE SAME daily. Not much for variety or taste, even the restaurants served food that was impossible to eat. Practically nothing to do on the premises, so we hang out by the beach ( which absolutely beautiful. This was not what we wanted or anticipated. If you’re looking for a quality get away, this is NOT the place you want.

The food and service were great

There is a very noisy construction going on next door- from 8 AM - 5 pm, with drilling/ metal jig sawing. But otherwise good

Superb service

It took a long time for maintenance people to fix my balcony door. It stayed open all morning. Because the door was open the wind was coming into the room and it knocked open the liquor cabinet and it spilled all over the counter. When I initially got to the room there was still potato chips left on the floor. It was kinda hard to reserve tables at the restaurants there as well. I was only a party of one. The breakfast was the same at the buffet throughout the stay. But the service and staff was very friendly.

Superb service

There is a very noisy construction going on next door- from 8 AM - 5 pm, with drilling/ metal jig sawing. But otherwise good

Location was good and beach worked well. 5 minute stroll from Atlantis. Staff helpful and polite.

The food and service were great

It took a long time for maintenance people to fix my balcony door. It stayed open all morning. Because the door was open the wind was coming into the room and it knocked open the liquor cabinet and it spilled all over the counter. When I initially got to the room there was still potato chips left on the floor. It was kinda hard to reserve tables at the restaurants there as well. I was only a party of one. The breakfast was the same at the buffet throughout the stay. But the service and staff was very friendly.

Very good service and attentive to customer’s request. Very clean properly. The food was amazing.

Very good service and attentive to customer’s request. Very clean properly. The food was amazing.

Very nice I recommend it to anyone

Property is small , Rooms are small, compare to other Riu

Very nice I recommend it to anyone

Property is small , Rooms are small, compare to other Riu