The night manager was rude . We waited 15 min in the lobby because the night manager was not at the desk. This was at 940pm . When she was available to help me ,she told me that I booked for the wrong date ‘ which I did. So I went to change it and she said I had to wait outside to do it because the lobby was closing. So I went back in my car made the reservation and went to the night time window to get my key. Once again she was not at the desk and I had to wait. She then gave me the wrong directions on where to park and how to get to my room. I will not be staying at your hotel again because of her. This happened on 11-27-24 at 940 so whoever this person was really has no business being in the hospitality business

The workers were very nice and helpful. The condition of the hotel room was not very clean. There was roaches and a bad smell when we entered the room.

The night manager was rude . We waited 15 min in the lobby because the night manager was not at the desk. This was at 940pm . When she was available to help me ,she told me that I booked for the wrong date ‘ which I did. So I went to change it and she said I had to wait outside to do it because the lobby was closing. So I went back in my car made the reservation and went to the night time window to get my key. Once again she was not at the desk and I had to wait. She then gave me the wrong directions on where to park and how to get to my room. I will not be staying at your hotel again because of her. This happened on 11-27-24 at 940 so whoever this person was really has no business being in the hospitality business

The property needs updating and better cleaning in the bathrooms

The property needs updating and better cleaning in the bathrooms

We won’t be back. It was very dirty and disgusting. Would’ve rather paid extra money to stay elsewhere.

We won’t be back. It was very dirty and disgusting. Would’ve rather paid extra money to stay elsewhere.

Every time I stay in Galveston, I always try to stay at this hotel. It’s kind of my home away from home. You won’t find a nicer hotel at such a great price and an amazing breakfast is always super friendly and helpful. The sheets are always very clean and smell great Beds are extra comfy too like normal stiff beds

Every time I stay in Galveston, I always try to stay at this hotel. It’s kind of my home away from home. You won’t find a nicer hotel at such a great price and an amazing breakfast is always super friendly and helpful. The sheets are always very clean and smell great Beds are extra comfy too like normal stiff beds

Beach Front Palms Hotel Review I initially wanted to give this hotel 4.5 stars. Everything seemed fine when I arrived, but things changed after dark. A cockroach ran across one of the queen beds, so I had to sleep in the other. Later, I spotted another one’s shadow with my phone flashlight and couldn’t sleep for the rest of the night. The next morning, I switched rooms, but the problem persisted. On the second night, I found small cockroaches in the bathroom and had to kill them. Then, I discovered a larger one stuck on its back near the air unit. While the hotel itself is decent, and breakfast wasn’t bad, they urgently need to spray for bugs regularly—cockroaches can carry diseases. Until they address this issue, I can’t recommend staying here.

This place wasn't really clean especially since they have roaches. I dint like the fact i had to drive to the back of the property which looked very creepy.

The place is clean and well in kept. Breakfast is good typical fare. Pool is clean. I'll be back. Didn't usebut they offer cruise parking.

This place wasn't really clean especially since they have roaches. I dint like the fact i had to drive to the back of the property which looked very creepy.

Dirty room, grimy, rusty, a roach running around in room, dated, more like a roadside motel, overpriced for quality, in desperate need a deep clean. Wouldn’t stay there again even if it was free. Only saving grace was the newly renovated shower.

Dirty room, grimy, rusty, a roach running around in room, dated, more like a roadside motel, overpriced for quality, in desperate need a deep clean. Wouldn’t stay there again even if it was free. Only saving grace was the newly renovated shower.

The place is clean and well in kept. Breakfast is good typical fare. Pool is clean. I'll be back. Didn't usebut they offer cruise parking.

The room had tiny cockroaches all over the place, the soap was not filled in the shower, the room smelled. The sheets in one bed were see through thread bare. I would not stay there again if paid.

The room had tiny cockroaches all over the place, the soap was not filled in the shower, the room smelled. The sheets in one bed were see through thread bare. I would not stay there again if paid.

The clerk at the desk announced my room number with a lobby full of people. I’m a single woman traveling alone with a small child. I asked him to change my room. He gave me a room at the rear of the property. It was listed as a hotel but it was a motel. Last night, a man beat in my door and was able to open the door a few inches before the latch stopped it. I had mace and threatened him. Called the front desk. They said they would look at the cameras. A few minutes later the man came back beating on the door. I had a chair shoved against the door handle. Maintenance came up and checked on me. Checked out this morning and none of what happened was recorded in the notes they keep. Of course no manager was available. The place was in bad shape. Stained mattresses, ceiling paint flaking off, mold around bathtub, sandpaper like towels. None of the bad reviews for the Beachfront Palms Hotel showed up when I was looking at hotels. We left early this morning. My little boy cried and was so scared.

The clerk at the desk announced my room number with a lobby full of people. I’m a single woman traveling alone with a small child. I asked him to change my room. He gave me a room at the rear of the property. It was listed as a hotel but it was a motel. Last night, a man beat in my door and was able to open the door a few inches before the latch stopped it. I had mace and threatened him. Called the front desk. They said they would look at the cameras. A few minutes later the man came back beating on the door. I had a chair shoved against the door handle. Maintenance came up and checked on me. Checked out this morning and none of what happened was recorded in the notes they keep. Of course no manager was available. The place was in bad shape. Stained mattresses, ceiling paint flaking off, mold around bathtub, sandpaper like towels. None of the bad reviews for the Beachfront Palms Hotel showed up when I was looking at hotels. We left early this morning. My little boy cried and was so scared.

The pictures are not what the property looks like. Its not worth the price. Pay extra stay somewhere else.

The pictures are not what the property looks like. Its not worth the price. Pay extra stay somewhere else.

Room was clean and cool. Had a partial view of the beach where you could hear the waves.

Room was clean and cool. Had a partial view of the beach where you could hear the waves.

Great place! Lots of room for activities.

Great place! Lots of room for activities.

Was a good stay, outside of guests trying to get into our room. First, some drunk guys had the wrong room, then later into the night/very early AM, the room next to us had some bad little kids trying to get through the adjoining door

Was a good stay, outside of guests trying to get into our room. First, some drunk guys had the wrong room, then later into the night/very early AM, the room next to us had some bad little kids trying to get through the adjoining door

Its a great place for the budget minded , the Breakfast area is nice and clean . The covid disposable plates & utensils are still in use but the meal is hot and has Biscuits & gravy ,sausage Cereal , waffles, yogurt juice Rooms are nice 4th floor best veiw.

Its a great place for the budget minded , the Breakfast area is nice and clean . The covid disposable plates & utensils are still in use but the meal is hot and has Biscuits & gravy ,sausage Cereal , waffles, yogurt juice Rooms are nice 4th floor best veiw.

Cover on through the wall air conditioner was hanging off. T V did not work. Cockroaches in the bathroom.

Tv didn’t work, no hair dyer, phone was broken and very dirty