Great place however no parking was available which is a huge bummer

Great place however no parking was available which is a huge bummer

The booking was done and approval sent, but when I arrived at the hotel, they were fully booked and didn’t have space for. They helped and made an arrangement of a client who left without checking out. They then called me the next day to tell me to move again without any communication about this prior and then once again made arrangements, I wasn’t informed breakfast was included so didn’t go as I thought it was a self catering unit. The staff are very friendly that work night shift but are very understaffed. One person needs to do it all. They managed to accommodate me and I’m grateful for that, they need to fix their internal system so things run smoothly.

The booking was done and approval sent, but when I arrived at the hotel, they were fully booked and didn’t have space for. They helped and made an arrangement of a client who left without checking out. They then called me the next day to tell me to move again without any communication about this prior and then once again made arrangements, I wasn’t informed breakfast was included so didn’t go as I thought it was a self catering unit. The staff are very friendly that work night shift but are very understaffed. One person needs to do it all. They managed to accommodate me and I’m grateful for that, they need to fix their internal system so things run smoothly.

I love my view and the atmosphere. The only problem is the parking otherwise I will be back next year

I love my view and the atmosphere. The only problem is the parking otherwise I will be back next year

The unit was good, but there were issues with the master bathroom (when showering water spewed into entire bathroom). In addition, the elevator was not working when we were there - walk up to fifth floor every time!

The unit was good, but there were issues with the master bathroom (when showering water spewed into entire bathroom). In addition, the elevator was not working when we were there - walk up to fifth floor every time!

The staff were most helpful. We did not like the idea of the bathroom being open to the bedroom. I feel so strongly about it as to say that whoever has designed has no sense of shame or privacy. Othen than this, our stay was excellent. We hope to return to it.

The staff were most helpful. We did not like the idea of the bathroom being open to the bedroom. I feel so strongly about it as to say that whoever has designed has no sense of shame or privacy. Othen than this, our stay was excellent. We hope to return to it.

I really enjoyed the public swimming pool across the street, it was great to start the day with a refreshing salt water swim. Only downside was that the beaches further away from town were a lot nicer...

I really enjoyed the public swimming pool across the street, it was great to start the day with a refreshing salt water swim. Only downside was that the beaches further away from town were a lot nicer...

The hotel was nice. The views were amazing. The staff was helpful. The room was clean. The only complaint is that airport pick up is not 280R as advertised but 450R and you don’t pay the hotel but the driver. Which was confusing and much more than I would have been willing to pay.

The hotel was nice. The views were amazing. The staff was helpful. The room was clean. The only complaint is that airport pick up is not 280R as advertised but 450R and you don’t pay the hotel but the driver. Which was confusing and much more than I would have been willing to pay.

Location is great and the apartment is spacious with a good size kitchen. Bathroom is in desperate need of a refurb. Staff are friendly, pool and all other fitness facilities were not in use at the time of our stay.

Location is great and the apartment is spacious with a good size kitchen. Bathroom is in desperate need of a refurb. Staff are friendly, pool and all other fitness facilities were not in use at the time of our stay.

Pleasant and friendly

Pleasant and friendly

Definitely not a 4* :( Room was not cleaned everyday!!! Apartment was a lot smaller than pictures. I definitely won't be staying here again or reccomending it to anyone.

Definitely not a 4* :( Room was not cleaned everyday!!! Apartment was a lot smaller than pictures. I definitely won't be staying here again or reccomending it to anyone.

Was a friends party, and we had fun

Was a friends party, and we had fun

Excellent hotel at the best location, right in front of sea point. The hop on hop off bus stops in front of the hotel on the other side of the road. I went on holidays with my mother and we loved the stay plus the staff is very friendly.

Excellent hotel at the best location, right in front of sea point. The hop on hop off bus stops in front of the hotel on the other side of the road. I went on holidays with my mother and we loved the stay plus the staff is very friendly.

Poor choice of tv channels. No international news channels. No local news channels No daily coffee and bathroom supplies Insufficient parking on property

Great location and comfortable room. The only issue was, I made a booking for an excursion, this independent tour company said they left a message at the hotel but the receptionist said they didn’t get the message. Not sure whom to believe but this did cause a big inconvenience

Great location and comfortable room. The only issue was, I made a booking for an excursion, this independent tour company said they left a message at the hotel but the receptionist said they didn’t get the message. Not sure whom to believe but this did cause a big inconvenience

Nothing, everything was perfect. ❤️😍❤️❤️❤️❤️❤️❤️❤️

Nothing, everything was perfect. ❤️😍❤️❤️❤️❤️❤️❤️❤️

You know, it was fine. And the staff was very good, and the rooms were well-equipped and clean. However, you should know this: This was reported before, but I took a chance, thinking that the situation had surely been corrected, but this hotel advertises a superior studio as having a balcony, 2 double beds, and a full kitchen. However, when we got there, we were given a studio with one king, no balcony, and a tiny kitchenette. When I objected, the front desk woman said that the better attributes were only for the penthouse or a 1-bedroom suite. I showed her a screenshot I had taken of the description of our superior studio, which clearly indicated a balcony, full kitchen, etc.. She was very patient and also somewhat distressed, as she admitted that they needed to fix their descriptions, because they were wrong (clearly, this had happened before). For the first night, there was nothing she could do; for the remaining nights, she upgraded us to a 1-bedroom apt., which was larger, had a full kitchen, but still only had one king bed and no balcony. Mind you, by and large, I was happy with our stay; it's a good hotel, which has upgraded most of their apts., so some of the former complaints have been addressed. But they are still clearly mis-advertising their studios, at the very least, and this should be corrected.

You know, it was fine. And the staff was very good, and the rooms were well-equipped and clean. However, you should know this: This was reported before, but I took a chance, thinking that the situation had surely been corrected, but this hotel advertises a superior studio as having a balcony, 2 double beds, and a full kitchen. However, when we got there, we were given a studio with one king, no balcony, and a tiny kitchenette. When I objected, the front desk woman said that the better attributes were only for the penthouse or a 1-bedroom suite. I showed her a screenshot I had taken of the description of our superior studio, which clearly indicated a balcony, full kitchen, etc.. She was very patient and also somewhat distressed, as she admitted that they needed to fix their descriptions, because they were wrong (clearly, this had happened before). For the first night, there was nothing she could do; for the remaining nights, she upgraded us to a 1-bedroom apt., which was larger, had a full kitchen, but still only had one king bed and no balcony. Mind you, by and large, I was happy with our stay; it's a good hotel, which has upgraded most of their apts., so some of the former complaints have been addressed. But they are still clearly mis-advertising their studios, at the very least, and this should be corrected.

If you have a car this hotel only has a forecourt for 7 vehicles.If you’re lucky you maybe able to reserve a space on booking! Free parking is around if you can find a space.