Staff were nice.

Staff were nice.

We arrived at the property and entered the lobby. There was a sign that said we had 15 minutes to report any issues we may have had with the room and they would give us a refund. We checked in and went to our room. There was nothing spectacular about the room as we already knew given that this hotel was a cheaper option than all the other hotels near the festival we were going to. The tv didn’t even work, but we weren't going to be in the room much anyway. As we were eating, I noticed a roach in the room and killed it. We had somewhere to be so we said we would come back later to report what we saw. We left for what was most of the day and then returned to the room being “cleaned.” I jokingly said I wonder if the roach is still there. To my surprise, it was. Dead in the same place we left it. The bed was poorly made. They replaced the towels with fresh ones, but the bathroom was not cleaned and the floor wasn’t swept or mopped. We didn’t even stay for the remaining days we had left. I didn’t feel like the property staff even cared that we had an issue with our stay. I was just told that we could get a refund for the day that we didn’t stay. It seems like this happens a lot because they weren't fazed. There were no apologies or any sort of care that we were dissatisfied. I would NEVER stay at another Days Inn if this is how they handle a dissatisfied customer.

We arrived at the property and entered the lobby. There was a sign that said we had 15 minutes to report any issues we may have had with the room and they would give us a refund. We checked in and went to our room. There was nothing spectacular about the room as we already knew given that this hotel was a cheaper option than all the other hotels near the festival we were going to. The tv didn’t even work, but we weren't going to be in the room much anyway. As we were eating, I noticed a roach in the room and killed it. We had somewhere to be so we said we would come back later to report what we saw. We left for what was most of the day and then returned to the room being “cleaned.” I jokingly said I wonder if the roach is still there. To my surprise, it was. Dead in the same place we left it. The bed was poorly made. They replaced the towels with fresh ones, but the bathroom was not cleaned and the floor wasn’t swept or mopped. We didn’t even stay for the remaining days we had left. I didn’t feel like the property staff even cared that we had an issue with our stay. I was just told that we could get a refund for the day that we didn’t stay. It seems like this happens a lot because they weren't fazed. There were no apologies or any sort of care that we were dissatisfied. I would NEVER stay at another Days Inn if this is how they handle a dissatisfied customer.

I love the stay

I love the stay

The difference in the smoking vs nonsmoking rooms @ this hotel is VAST. I had been pleasantly surprised by new ownership & management policies when I visited the area back in August. Being from Raleigh originally, I had not even placed this hotel on the list of options for more than 20 yrs. A short notice thing led me to book a 2 night stay last wknd & bc it was Fri & last minute, only smoking rooms were available. Ironically there was not an issue with the smell of the room…but @ 11:30am as I headed out for the day, I stopped by front desk & asked for a roll of tp & to have my room cleaned (I stripped bed & bagged trash. In addition to returning @ 4pm to find that no one had been to my room…I also experienced the following: No lamp shades No telephone No trash can 2 Broken ice machines Thin OBVIOUSLY stained towels OBVIOUSLY stained WHITE bedspread Killed 2 roaches Coffee (disgusting & NO creamer) 4 hr stretch w NO tv 2 old, flat, uncomfortable pillows ZERO give a sh%t from staff.

The difference in the smoking vs nonsmoking rooms @ this hotel is VAST. I had been pleasantly surprised by new ownership & management policies when I visited the area back in August. Being from Raleigh originally, I had not even placed this hotel on the list of options for more than 20 yrs. A short notice thing led me to book a 2 night stay last wknd & bc it was Fri & last minute, only smoking rooms were available. Ironically there was not an issue with the smell of the room…but @ 11:30am as I headed out for the day, I stopped by front desk & asked for a roll of tp & to have my room cleaned (I stripped bed & bagged trash. In addition to returning @ 4pm to find that no one had been to my room…I also experienced the following: No lamp shades No telephone No trash can 2 Broken ice machines Thin OBVIOUSLY stained towels OBVIOUSLY stained WHITE bedspread Killed 2 roaches Coffee (disgusting & NO creamer) 4 hr stretch w NO tv 2 old, flat, uncomfortable pillows ZERO give a sh%t from staff.

This place it was the nastiest place have stay in my life. The room was way out of dated. The AC dirty and smells horrible, they have a metal bed that sounds like a damn car with bad suspension and no surprise the room was full of small roaches. I was planing to stay the hole night but didn’t even last two hours and to complete they front desk didn’t want to move me to another room or refund my money back no adding that the location suck and it’s bad. Don’t stay or waste your money on this place this is place that looks from the 1970’s and for only crack head people.

This place it was the nastiest place have stay in my life. The room was way out of dated. The AC dirty and smells horrible, they have a metal bed that sounds like a damn car with bad suspension and no surprise the room was full of small roaches. I was planing to stay the hole night but didn’t even last two hours and to complete they front desk didn’t want to move me to another room or refund my money back no adding that the location suck and it’s bad. Don’t stay or waste your money on this place this is place that looks from the 1970’s and for only crack head people.

Very poor breakfast. Area around not safe. Swimming pool was under repair. Many labours are using this hotel coming in with very dirty clothes.

Very poor breakfast. Area around not safe. Swimming pool was under repair. Many labours are using this hotel coming in with very dirty clothes.

The area is really noisy and also the air condition.

The area is really noisy and also the air condition.

Not nice at all

Not nice at all

room needs alot of work

room needs alot of work

The beds made a very loud noise that sounded like large sheets of metal being banged around outside. Very surprising to discover it was the bed! Moldy ceiling in bathroom. Urine in outside walkways, no complimentary breakfast or pool after all. Otherwise, it was fine.

The beds made a very loud noise that sounded like large sheets of metal being banged around outside. Very surprising to discover it was the bed! Moldy ceiling in bathroom. Urine in outside walkways, no complimentary breakfast or pool after all. Otherwise, it was fine.

No hot water and bugs all Over the room

No hot water and bugs all Over the room

The rooms were ok but the area around was not so pleasing. There was alot of homeless people laying around and very thin walls.

The rooms were ok but the area around was not so pleasing. There was alot of homeless people laying around and very thin walls.

The lamps in my room didn't have lamp shades. The pillows could have been better. There was a noticeable roach problem.

You advertised free breakfast. There is none A big lie

You advertised free breakfast. There is none A big lie

It’s was quiet for a change

The stay was horrible the worst experience I’ve ever had. We had to leave due to an insane amount of cockroaches in our room and bathroom

The stay was horrible the worst experience I’ve ever had. We had to leave due to an insane amount of cockroaches in our room and bathroom

friendly staff. clean room

friendly staff. clean room