I had a great stay, the hotel was clean, the staff was nice and helpful. The only thing that i would change is updating the rooms a little. The room i was in had a little water damage as well as the restaurant area. Also maybe an extra staff member for breakfast or cook. The 2 waiters looked stressed out. It was a wonderful stay and the warm pool was great my sons enjoyed it.

I had a great stay, the hotel was clean, the staff was nice and helpful. The only thing that i would change is updating the rooms a little. The room i was in had a little water damage as well as the restaurant area. Also maybe an extra staff member for breakfast or cook. The 2 waiters looked stressed out. It was a wonderful stay and the warm pool was great my sons enjoyed it.

We reserved a room for my daughters birthday, and not even 10 mins into being in the room, we were blowing up balloons. Everytime a ballon touched the carpet, upon being picked up we would find a bunch of long black hair on all balloons. That being said, we are a family of all blondes. Therefore we know it was in the room prior. Basically the room wasnt vacuumed.

We reserved a room for my daughters birthday, and not even 10 mins into being in the room, we were blowing up balloons. Everytime a ballon touched the carpet, upon being picked up we would find a bunch of long black hair on all balloons. That being said, we are a family of all blondes. Therefore we know it was in the room prior. Basically the room wasnt vacuumed.

The restaurant stopped serving dinner at 8:00 pm which is early considering they cater to travellers who may come in late - as we did. Rooms are large and the people are friendly. A la carte breakfast was good.

The restaurant stopped serving dinner at 8:00 pm which is early considering they cater to travellers who may come in late - as we did. Rooms are large and the people are friendly. A la carte breakfast was good.

Great hotel, right at the finish line for the marathon. Convenient to everything. The after party was lovely.

Friendly staff. Clean, quiet and comfortable. Walkable downtown. Loved the stay

Friendly staff. Clean, quiet and comfortable. Walkable downtown. Loved the stay

Great hotel, right at the finish line for the marathon. Convenient to everything. The after party was lovely.

The rooms were clean the live music was nice and the staff were friendly. The pool was an added amenity that the kids really enjoyed.

The rooms were clean the live music was nice and the staff were friendly. The pool was an added amenity that the kids really enjoyed.

The hotel itself was comfortable. I dealt with a very nice older gentleman upon check-in but the rest of the staff have been a nightmare. I booked my stay using hotels.com and my stay ended early. I asked if I would receive a refund for my remaining night. They assured me I would. After a week I called the hotel. They said it could take up to 3 weeks. I called again after the time frame where the man who answered said I’d have to contact the third party. I told him the hotel had said this would be handled by now where he informed me “we don’t like calling the third party companies it takes too long” Hotels.com has been amazing about helping but now we have a ticket open due to the hotel not answering their calls. I would never recommend this hotel

The hotel itself was comfortable. I dealt with a very nice older gentleman upon check-in but the rest of the staff have been a nightmare. I booked my stay using hotels.com and my stay ended early. I asked if I would receive a refund for my remaining night. They assured me I would. After a week I called the hotel. They said it could take up to 3 weeks. I called again after the time frame where the man who answered said I’d have to contact the third party. I told him the hotel had said this would be handled by now where he informed me “we don’t like calling the third party companies it takes too long” Hotels.com has been amazing about helping but now we have a ticket open due to the hotel not answering their calls. I would never recommend this hotel

The receptionist was unfriendly. Door key wasn’t activated. Large spider in the shower.

The receptionist was unfriendly. Door key wasn’t activated. Large spider in the shower.

Staff was friendly, room was clean.

They had no record of the food and beverage credit I was supposed to receive. I didn’t want to argue so I let it drop.

Good!!

Had a power outage during my stay and the hotel recognized the inconvenience and provided a free breakfast buffet. That was a good example of their commitment to their guests.

Had a power outage during my stay and the hotel recognized the inconvenience and provided a free breakfast buffet. That was a good example of their commitment to their guests.

Great location for a quick escape to Corning.

Great bar, restaurant, updated hotel, walkable to Market St.

Lovely spot with great entertainment on the weekends. Staff is friendly

My shower didn’t drained.

My shower didn’t drained.

LOVED this hotel. Great vibes. Super clean. And the pool was the warmest pool i have been to for a hotel. My kids were so happy to swim at 8 am.

LOVED this hotel. Great vibes. Super clean. And the pool was the warmest pool i have been to for a hotel. My kids were so happy to swim at 8 am.

Almost great. Key cards do not work in door without jiggling. Twice in our case and the neighbor had the same issue. Staff knew because they said to jiggle to make it work. That aside, nice.

Almost great. Key cards do not work in door without jiggling. Twice in our case and the neighbor had the same issue. Staff knew because they said to jiggle to make it work. That aside, nice.

walking distance to shops our room was on a floor where there had been water damage. the area smelled musty. No doubt was mold which caused some breathing difficulties

walking distance to shops our room was on a floor where there had been water damage. the area smelled musty. No doubt was mold which caused some breathing difficulties