Great stay. Excellent staff, nice clean room with very large TV. Lovely hot jacuzzi and steam room, pool good temperature too. Slightly noisy air con/heating in room and shame about the £12 parking charge, otherwise great.

Great stay. Excellent staff, nice clean room with very large TV. Lovely hot jacuzzi and steam room, pool good temperature too. Slightly noisy air con/heating in room and shame about the £12 parking charge, otherwise great.

All in all a good stay. Food very good. You need to fix your lifts though. Too slow !! 😂

We enjoyed our stay at the Crowne Plaza, great location, very friendly staff. The room was a good size. The only thing I would say could be better was the pillows... unless you like a super firm pillow!

We enjoyed our stay at the Crowne Plaza, great location, very friendly staff. The room was a good size. The only thing I would say could be better was the pillows... unless you like a super firm pillow!

Was a nice stay, however when checking out was charged double the price for a meal we had the night before, on saying that it was to expensive the receptionist checked and kept saying SHE, me had said the bill was incorrect on checking which took a while, the mistake was realised and then charges to the correct amount taken. My point being receipt was rude, and not very apologetic?

Was a nice stay, however when checking out was charged double the price for a meal we had the night before, on saying that it was to expensive the receptionist checked and kept saying SHE, me had said the bill was incorrect on checking which took a while, the mistake was realised and then charges to the correct amount taken. My point being receipt was rude, and not very apologetic?

Really pleasant stay. Very friendly and attentive staff. Great stay and great location

Really pleasant stay. Very friendly and attentive staff. Great stay and great location

Unfortunately room was not set up as requested and asked reception to fix however 4 hours later we had to remind them again and wait until housekeeping could make up beds for us. Bathroom door also became jammed closed preventing access until maintenance could come. Initially receptionist came up and simply jiggled the door handle (how I wish I thought to try that) then had to wait until someone arrived with the correct tool. Again one of the lifts was not operating and this resulted in queues to get up to rooms. Concierge was outside main door not preventing cars parking on double yellow lines and the narrow road became completely gridlocked with drivers shouting and swearing at one another. When we complained to concierge asking him to stop cars so we could get out his reply was that he hadn’t noticed there was an issue!

Unfortunately room was not set up as requested and asked reception to fix however 4 hours later we had to remind them again and wait until housekeeping could make up beds for us. Bathroom door also became jammed closed preventing access until maintenance could come. Initially receptionist came up and simply jiggled the door handle (how I wish I thought to try that) then had to wait until someone arrived with the correct tool. Again one of the lifts was not operating and this resulted in queues to get up to rooms. Concierge was outside main door not preventing cars parking on double yellow lines and the narrow road became completely gridlocked with drivers shouting and swearing at one another. When we complained to concierge asking him to stop cars so we could get out his reply was that he hadn’t noticed there was an issue!

Lifts were not working great and pillows weren’t the best, but everything else was really good.

Lifts were not working great and pillows weren’t the best, but everything else was really good.

Had a lovely overnight here, made all the more special with an unexpected deal on an upgrade. Hope to go back soon.

Had a lovely overnight here, made all the more special with an unexpected deal on an upgrade. Hope to go back soon.

Great hotel, great staff only problem is the lifts take forever, a the air conditioning in the room wasn’t the best. But will stay there again

Lovely hotel staff are very nice,great service

Lovely hotel staff are very nice,great service

Brilliant stay, fantastic receptionist, Kathleen, comfortable stylish room, lovely breakfast

We stayed in a Suite which had great views over Glasgow, we had access to the Club Suite on the 14th floor which was great. I'd like to give special mentioned to the staff members, Mohammad when I checked in and Liretta when we checked out.

We stayed in a Suite which had great views over Glasgow, we had access to the Club Suite on the 14th floor which was great. I'd like to give special mentioned to the staff members, Mohammad when I checked in and Liretta when we checked out.

Staff were friendly and efficient, and the buffet breakfast was good. The room was clean and comfortable, but is in need of some refurbishment.

Very comfortable room with a lovely view of the River. Club Lounge was very relaxing with delicious snacks and drinks

Very comfortable room with a lovely view of the River. Club Lounge was very relaxing with delicious snacks and drinks

Rooms were clean. Restaurant needs someone to walk the breakfast buffet like a guest. e.g. the hot water at the tea bar should be before the milk, there should be teaspoons at the tea bar. Little things, but these things stop bottlenecks forming. Very noisy at night - got woken up at 2.50am - if there’s a function on, security should patrol the floors perhaps?…

Rooms were clean. Restaurant needs someone to walk the breakfast buffet like a guest. e.g. the hot water at the tea bar should be before the milk, there should be teaspoons at the tea bar. Little things, but these things stop bottlenecks forming. Very noisy at night - got woken up at 2.50am - if there’s a function on, security should patrol the floors perhaps?…

Outstanding facilities and even better staff. Couldn't ask for a better experience. Being on the Quay is a fantastic location.

Lovely staff but hotel feels very tired. Air conditioning in room makes a VERY loud noise, too loud to sleep, yet doesn’t actually cool the room at all

Lovely staff but hotel feels very tired. Air conditioning in room makes a VERY loud noise, too loud to sleep, yet doesn’t actually cool the room at all

Convenient for shows at the ovo. Rooms could have been cleaner.

Convenient for shows at the ovo. Rooms could have been cleaner.

Nice clean and quiet hotel, staff very friendly and cannot help you enough.