hotel is spacious and old. I was upset that do NOT have iron and ironing boards to press my crumpled clothings . The receptionist even threatened that my iron will be removed by housekeeping if I brought it privately into the hotel room from outside. all laundry pressing have to be send to their laundry services; and billed later of course.

hotel is spacious and old. I was upset that do NOT have iron and ironing boards to press my crumpled clothings . The receptionist even threatened that my iron will be removed by housekeeping if I brought it privately into the hotel room from outside. all laundry pressing have to be send to their laundry services; and billed later of course.

Good overall except yr bed mattress are not comfortable

Good overall except yr bed mattress are not comfortable

Plugs are old and don't work on certain hours. My phone charger sometimes didn't&t work

Plugs are old and don't work on certain hours. My phone charger sometimes didn't&t work

The hotel is better than i expected. Since it’s an old hotel, the design is not so modern but it’s still in nice conditiom. The room is considered big, and staffs were helpfull. I got a room (no.222) where the bathroom’s floor wasnt perfectly flat it made a puddle in the middle of bathroom. But other than that everything was ok. It was a nice experience staying in this hotel.

The hotel is better than i expected. Since it’s an old hotel, the design is not so modern but it’s still in nice conditiom. The room is considered big, and staffs were helpfull. I got a room (no.222) where the bathroom’s floor wasnt perfectly flat it made a puddle in the middle of bathroom. But other than that everything was ok. It was a nice experience staying in this hotel.

overall, it was okay

overall, it was okay

staff were very helpful. pool is very cold.

staff were very helpful. pool is very cold.

Not so clean, some smell in the room, old furniture and bath equipment. Service is good, location is great.

Not so clean, some smell in the room, old furniture and bath equipment. Service is good, location is great.

Very fine hotel. Good food. Spacy rooms. Many conferences being hosted in the hotel. Sometimes difficult to get a cab.

Very fine hotel. Good food. Spacy rooms. Many conferences being hosted in the hotel. Sometimes difficult to get a cab.

Quite hotel, nice breakfast

Quite hotel, nice breakfast

The hotel is nice and recomended but. The only problem you may .face is when you request a taxi

The hotel is nice and recomended but. The only problem you may .face is when you request a taxi

Friendly staff with no pretensions. Fantastic massages, try the chocolate one!

Friendly staff with no pretensions. Fantastic massages, try the chocolate one!

good service, nice view. good breakfirst

good service, nice view. good breakfirst

The front desk staff was friendly, spacious room, old style bathroom, various dishes for breakfast, and nice swiming pool. The only part for improvement was taxi availability because it was not always ready and must negotiate for the rate instead of use argometer

The front desk staff was friendly, spacious room, old style bathroom, various dishes for breakfast, and nice swiming pool. The only part for improvement was taxi availability because it was not always ready and must negotiate for the rate instead of use argometer

When checked in I got a room which had not been cleaned up means sthing wrong with the system. And the swimming pool was very dirty. Old hotel doesn't mean bad maintain.

When checked in I got a room which had not been cleaned up means sthing wrong with the system. And the swimming pool was very dirty. Old hotel doesn't mean bad maintain.

All departments are excellent except the front desk, upon arrival i felt beinh ignored. They even forget my welcome drink despite being reminded. Beware of their official taxi queue at hotel entrance, asking for 200.000rp to railway stn/airport, claiming that theur taximeter is out of order. However, the F&B staff are wonderful.

All departments are excellent except the front desk, upon arrival i felt beinh ignored. They even forget my welcome drink despite being reminded. Beware of their official taxi queue at hotel entrance, asking for 200.000rp to railway stn/airport, claiming that theur taximeter is out of order. However, the F&B staff are wonderful.

Prior to 2 months of my stay there, I was very specific on what I requested of my rooms. I made a request for 2 rooms next to each other & that offers a mountain view. I had also sent in 2 e mails on different dates to check if they rooms were confirmed based on my requests. But I didn't receive any reply. On the actual day itself, I was offered rooms that were NOT side by side n with city view. Mountain view rooms were not available. N I only had 2 other options to choose from. Wads the point in having a feedback column or website when you don even bother looking at e mails or requests? I had to waste nearly 2 hrs before checking in that I just decided to leave my bags with the hotel staff n proceed with other things. Extremely disappointed when I took the effort to plan everything 2 months before.

Prior to 2 months of my stay there, I was very specific on what I requested of my rooms. I made a request for 2 rooms next to each other & that offers a mountain view. I had also sent in 2 e mails on different dates to check if they rooms were confirmed based on my requests. But I didn't receive any reply. On the actual day itself, I was offered rooms that were NOT side by side n with city view. Mountain view rooms were not available. N I only had 2 other options to choose from. Wads the point in having a feedback column or website when you don even bother looking at e mails or requests? I had to waste nearly 2 hrs before checking in that I just decided to leave my bags with the hotel staff n proceed with other things. Extremely disappointed when I took the effort to plan everything 2 months before.