I had a 4 hour wait between booking and checking in. I’m a gold member and I don’t think I’ll ever book with this hotel again

I had a 4 hour wait between booking and checking in. I’m a gold member and I don’t think I’ll ever book with this hotel again

Clean, comfortable, convenient — the 3 C’s! Safe location, and very easy access to Beltway 8 on the north side near the IAH airport. Very friendly staff. Pet friendly! I was working there, and we ended up staying nearly a month. Recommended!

Clean, comfortable, convenient — the 3 C’s! Safe location, and very easy access to Beltway 8 on the north side near the IAH airport. Very friendly staff. Pet friendly! I was working there, and we ended up staying nearly a month. Recommended!

I never give bad reviews but I’ll save someone from my experience. Hotel photos look decent, standard Redroof - wasn’t looking for 5 star. In check in, the hotel was over booked, and after some fight I was able to get the room type I originally paid for. Walk into the Corridor and immediately Hit in the face with the smell of curry and trash. You could tell that the hotel, which is very large is used for living, and there is no daily housekeeping of the hotel throw their trash in the hall and at some point it’s eventually collected into my room again, decent room no big complaints however, take my shower for the first night night and stare up the very first thing that hits me is a roach, countless roaches were seen throughout the stay. I stayed on a Tuesday Wednesday and Thursday. The noises were so loud constant slamming doors. A motorcycle was parked out my window all hours of the night in and out in and out. It was absolutely miserable. The hotel smelled like marijuana was not a pleasant stay. I do not recommend.

I never give bad reviews but I’ll save someone from my experience. Hotel photos look decent, standard Redroof - wasn’t looking for 5 star. In check in, the hotel was over booked, and after some fight I was able to get the room type I originally paid for. Walk into the Corridor and immediately Hit in the face with the smell of curry and trash. You could tell that the hotel, which is very large is used for living, and there is no daily housekeeping of the hotel throw their trash in the hall and at some point it’s eventually collected into my room again, decent room no big complaints however, take my shower for the first night night and stare up the very first thing that hits me is a roach, countless roaches were seen throughout the stay. I stayed on a Tuesday Wednesday and Thursday. The noises were so loud constant slamming doors. A motorcycle was parked out my window all hours of the night in and out in and out. It was absolutely miserable. The hotel smelled like marijuana was not a pleasant stay. I do not recommend.

before we went on our trip i phoned hotel about pool, we really wanted to swim, guy said the chemicals weren't right but it would be open. got there and pool closed!!again chemicals but pump wasn't running so that was false...i owned a pool ! That's 2 hotels in a row with no pool, i paid extra for a hotel with a pool, we should get some kind of refund!!

before we went on our trip i phoned hotel about pool, we really wanted to swim, guy said the chemicals weren't right but it would be open. got there and pool closed!!again chemicals but pump wasn't running so that was false...i owned a pool ! That's 2 hotels in a row with no pool, i paid extra for a hotel with a pool, we should get some kind of refund!!