Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.

We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time

We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time

Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.

Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.

staff were excellent

staff were excellent

My stay at Novotel was last minute, due to travel issues between Jakarta and Bali. I wish I would have spent my entire time at Novotel. The beach was amazing and staff incredible. The room was clean and modern, while the property was classic and well maintained. Check my Insta story @emderrevin for a sneak peak of what to expect. I will return for a much longer stay.

My stay at Novotel was last minute, due to travel issues between Jakarta and Bali. I wish I would have spent my entire time at Novotel. The beach was amazing and staff incredible. The room was clean and modern, while the property was classic and well maintained. Check my Insta story @emderrevin for a sneak peak of what to expect. I will return for a much longer stay.

The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.

The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.

Comfortable, nice beach, access to town by car

Comfortable, nice beach, access to town by car

All good nothing bad

All good nothing bad

Nice service and great property.

Nice service and great property.

Generally quite satisfied overall.

Generally quite satisfied overall.

Very friendly staf, only thing that i dissliked were the average prices in the hotel, they are too high for this island.

Very friendly staf, only thing that i dissliked were the average prices in the hotel, they are too high for this island.

We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.

We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.

Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!

Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!

Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.

Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.

Perfect view and cleanliness

Secluded spot, beautiful premises and wonderful staff

The staff here are super friendly but honestly, other than that, this place isn’t worth more than 2 stars. We checked in and found super dirty sheets, ripped duvet covers, and an ancient AC that might as well have been an old car engine by the sound of it. The weekend manager offered us a free dinner which was a nice touch but, in retrospect, we’d rather have paid somewhere else. Again, staff is friendly, but the food was bland and they got our order wrong even though we were just two people. Had to wait for 30 minutes for a pizza even after the wrong food came out... If you do stay here, head into Kuta for your meals (Bazaar, Milk and Bamba are three favourites). Struggling to find positives other than the staff, but both the massages at the spa and the fitness centre were good. If you’re expecting a 4-star experience you’ll be disappointed.

The staff here are super friendly but honestly, other than that, this place isn’t worth more than 2 stars. We checked in and found super dirty sheets, ripped duvet covers, and an ancient AC that might as well have been an old car engine by the sound of it. The weekend manager offered us a free dinner which was a nice touch but, in retrospect, we’d rather have paid somewhere else. Again, staff is friendly, but the food was bland and they got our order wrong even though we were just two people. Had to wait for 30 minutes for a pizza even after the wrong food came out... If you do stay here, head into Kuta for your meals (Bazaar, Milk and Bamba are three favourites). Struggling to find positives other than the staff, but both the massages at the spa and the fitness centre were good. If you’re expecting a 4-star experience you’ll be disappointed.

We really enjoyed our stay at the novotel. The facilities were good and the staff were friendly and helpful. The resort was right on the beach front and a 5 minute drive to Kuta beach. The buffet breakfast was great.