Overall it was good, receptionists are very friendly..

My husband and I recently stayed at Quality inn. And overall it was good experience. The hotel is clean, well-kept, and provides a pleasant atmosphere. Most of the staff were professional and courteous, which made our stay enjoyable. However there was an unfortunate incident where one staff member did our check out and mistakenly assumed I was my husband’s mother maybe because of the looks of a grayed hair. The way this comment was delivered it felt unprofessional and inappropriate. While the staff member did apologize afterwards, the situation could have been handled with more care and sensitivity. I believe this is an opportunity for the hotel to train staff on better communication and customer interaction. That said, we appreciated the efforts of the rest of the team and would consider staying here again, hoping to see improvements in the overall service quality.

My husband and I recently stayed at Quality inn. And overall it was good experience. The hotel is clean, well-kept, and provides a pleasant atmosphere. Most of the staff were professional and courteous, which made our stay enjoyable. However there was an unfortunate incident where one staff member did our check out and mistakenly assumed I was my husband’s mother maybe because of the looks of a grayed hair. The way this comment was delivered it felt unprofessional and inappropriate. While the staff member did apologize afterwards, the situation could have been handled with more care and sensitivity. I believe this is an opportunity for the hotel to train staff on better communication and customer interaction. That said, we appreciated the efforts of the rest of the team and would consider staying here again, hoping to see improvements in the overall service quality.

The only issue I had was my key card. A couple times it quit working. But the staff was great and fixed/replaced the card right away.

The only issue I had was my key card. A couple times it quit working. But the staff was great and fixed/replaced the card right away.

Small pool still great for kids. Good rooms for cost. Front desk efficient and helpful

Great for overnight stay, clean and quite

Nice hot tub and pool. Very friendly, helpful staff