Staff was very friendly and helpful. The location is great! The conditions of the hotel upstairs are old and run down. The room could have been cleaned better. Generally a nice place

Staff was very friendly and helpful. The location is great! The conditions of the hotel upstairs are old and run down. The room could have been cleaned better. Generally a nice place

Good for one night, location is great.

Good for one night, location is great.

The hotel is lacking for a 3 star hotel. The room I was given was in need of some major work. AC didn’t work at all nor the vent/fan to circulate air. Good thing was that it wasn’t hot outside and left the windows open all night. Only one light was working in the bathroom. Other lightbulbs were out in the room. The bathtub/shower didn’t drain water well at all so I had a foot bath while showering. Last, the breakfast buffet was one of the worst I’ve ever had and paid 26€ for honestly leftover food and sugary laced apple and/or orange juice. Pictures from other booking websites are misleading. Best to get breakfast elsewhere. Besides all the negatives, bed was good and sleep was just fine with windows open. If just needing a quick and close place to downtown to stay in Reims, for a fairly cheap price, it will work.

The hotel is lacking for a 3 star hotel. The room I was given was in need of some major work. AC didn’t work at all nor the vent/fan to circulate air. Good thing was that it wasn’t hot outside and left the windows open all night. Only one light was working in the bathroom. Other lightbulbs were out in the room. The bathtub/shower didn’t drain water well at all so I had a foot bath while showering. Last, the breakfast buffet was one of the worst I’ve ever had and paid 26€ for honestly leftover food and sugary laced apple and/or orange juice. Pictures from other booking websites are misleading. Best to get breakfast elsewhere. Besides all the negatives, bed was good and sleep was just fine with windows open. If just needing a quick and close place to downtown to stay in Reims, for a fairly cheap price, it will work.

Great place to relax, knowledgeable staff, very central and easy to get to.

Great place to relax, knowledgeable staff, very central and easy to get to.

good

good

Grest location, eady check in, comfortable room, no issues

Grest location, eady check in, comfortable room, no issues

Excellent staff

Excellent staff

This was a big disappointment. The room we were supposed to have was given to someone else, so we were given a tiny room with slanted walls on the top floor (I thought of the Little Princess being banished to the attic). Breakfast was extra (12 euros pp) for just a so-so spread. One of the cleaning ladies took a champagne glass I had gotten from a tour (luckily they found it). Keep looking.

This was a big disappointment. The room we were supposed to have was given to someone else, so we were given a tiny room with slanted walls on the top floor (I thought of the Little Princess being banished to the attic). Breakfast was extra (12 euros pp) for just a so-so spread. One of the cleaning ladies took a champagne glass I had gotten from a tour (luckily they found it). Keep looking.

Very tired hotel, desperatley needs renovating

Very tired hotel, desperatley needs renovating

I left my make bag in the room , i called them 4 hours after we left with expensive perfumes and makeup they said it wasnt their. Totally not right as we were driving so we only stepped out into the car. We stripped the car it wasnt there it was on sink i. hotel.

I left my make bag in the room , i called them 4 hours after we left with expensive perfumes and makeup they said it wasnt their. Totally not right as we were driving so we only stepped out into the car. We stripped the car it wasnt there it was on sink i. hotel.

Ok for one night transit stop good location

Ok for one night transit stop good location

Excellent location, walking distance from the touristic destinations. Great service from staff.

Excellent location, walking distance from the touristic destinations. Great service from staff.

The location of the hotel is awesome. right in the inner city of reims. My rooms didn't look like the rooms on the pictures. My rooms were pretty small. The furniture was not as nice as the furniture in the pictures. The staff was very friendly.

The location of the hotel is awesome. right in the inner city of reims. My rooms didn't look like the rooms on the pictures. My rooms were pretty small. The furniture was not as nice as the furniture in the pictures. The staff was very friendly.

Good clean hotel, excellent location. However, comes across very basic. Good beds poor shower.

Good clean hotel, excellent location. However, comes across very basic. Good beds poor shower.

Very friendly staff. Good location in the city center. Cosy bar in the hotel where you can eat breakfast in the morning as well. Airconditioning in the room.

Very friendly staff. Good location in the city center. Cosy bar in the hotel where you can eat breakfast in the morning as well. Airconditioning in the room.

The hotel has a 3 star rating, but I don't see how. It is a basic family owned franchise hotel. When we first arrived the toilet smelled of urine. We were not sure of the cleaning, especially given the COVID situation. We told the staff in the morning that no service was required, but the room was entered, beds made, etc. At least the toilet was cleaned and no longer smelled. The room had an odor of cigarettes, even though the room is non-smoking, as if someone before had attempted to smoke out of the window. The side of the hotel that faces the street with the restaurant might be problematic for some as it stays open late, as most pub type places do, and the patrons sitting outside become increasingly louder as the drinks flow, continuing past closing, and potentially past midnight. The staff was helpful, and the younger staff spoke French and English, while the older staff member seemed to have difficulties with both. Parking is on the street (pay until 19:00, free until 09:00 the next morning, free on Sunday, or at a city garage a couple of blocks away. All in all, it's OK, if you only going to be there to sleep, but the not worth the cost. If you are concerned about COVID, suggest a larger facility that is more likely to adhere to the suggested guidelines.

Good clean hotel at a reasonable price,nice Restaurant opposite. staff very helpful. Good breakfast.