Will be my hotel of choice when visiting Columbus.

The staff was very kind and gracious. The breakfast set up and choices were excellent. Due to renovation, the water was not hot but was comfortable for one to take a shower.

The staff was very kind and gracious. The breakfast set up and choices were excellent. Due to renovation, the water was not hot but was comfortable for one to take a shower.

They air conditioning was not cool, the water took forever to get warm for a shower.

They air conditioning was not cool, the water took forever to get warm for a shower.

Getting older; can use a face lift !

Getting older; can use a face lift !

Very dedicated to cleanliness. Good breakfast. In a very good area with lots of excellent restaurants and shopping nearby. In process of remodeling. . Shampoo and conditioner were not pumping and wall mounted. Facial tissue was out. Brought to front desk attention. Someone dropped off these but did not remount them which required a key. Also if staying multiple nights they only clean room and make beds every other day.

Very dedicated to cleanliness. Good breakfast. In a very good area with lots of excellent restaurants and shopping nearby. In process of remodeling. . Shampoo and conditioner were not pumping and wall mounted. Facial tissue was out. Brought to front desk attention. Someone dropped off these but did not remount them which required a key. Also if staying multiple nights they only clean room and make beds every other day.

AC not working properly. Very outdated thermostat. Not provided with hand soap or extra toilet paper (1/3 of a roll on wall fixture). Construction ongoing so pool and part of parking lot unavailable. Staff were friendly. Breakfast OK.

AC not working properly. Very outdated thermostat. Not provided with hand soap or extra toilet paper (1/3 of a roll on wall fixture). Construction ongoing so pool and part of parking lot unavailable. Staff were friendly. Breakfast OK.

We couldn't pull the room darkening blind down so when I told the young man who had greeted us at the front desk I asked if he knew how, his response was, "I don't know either". Also of note, the toilet paper holder was hanging from the wall with one screw; while not a big deal it stuck out because the rest of the room was so pristine. Last, there was a dark area on the perimeter of the building from which you could access the hallways and I ran into employees who had slipped out to smoke both times I tried to go through there. The staff who prepared and set up the breakfast were outstanding, friendly and helpful.

We couldn't pull the room darkening blind down so when I told the young man who had greeted us at the front desk I asked if he knew how, his response was, "I don't know either". Also of note, the toilet paper holder was hanging from the wall with one screw; while not a big deal it stuck out because the rest of the room was so pristine. Last, there was a dark area on the perimeter of the building from which you could access the hallways and I ran into employees who had slipped out to smoke both times I tried to go through there. The staff who prepared and set up the breakfast were outstanding, friendly and helpful.

Many room's including mine did not have adequate AC, setting 65 deg, room 80 deg....

Many room's including mine did not have adequate AC, setting 65 deg, room 80 deg....

Under construction.

Under construction.

The only negative was we had to park in the McDonalds parking lot due to construction Breakfast was excellent. The lady preparing breakfast was so kind.

The only negative was we had to park in the McDonalds parking lot due to construction Breakfast was excellent. The lady preparing breakfast was so kind.

Staff was excellent! A special thank you to Ms. Moe who was exceptional in handling a difficult situation when room keys no longer worked because of a nearby accident knocked out the system. Everyone, from the breakfast room staff and housekeeping personnel to the front desk staff, were outstanding. It felt more like being at home, rather than at a hotel. Loved the personal feeling!

Staff was excellent! A special thank you to Ms. Moe who was exceptional in handling a difficult situation when room keys no longer worked because of a nearby accident knocked out the system. Everyone, from the breakfast room staff and housekeeping personnel to the front desk staff, were outstanding. It felt more like being at home, rather than at a hotel. Loved the personal feeling!

Clean, quiet, and comfortable. The staff was very friendly and helpful.

Pro: The staff was amazing, they made the stay with it. Breakfast was outstanding with a large selection. It was clean considering its age. Cons: The hotel is outdated and is being renovated. We went to check in at 2:55 and it took until 3:55 (after i had to ask if it was ready yet) to get a room because it wasnt clean yet. No one else was in the lobby waiting. Parking was limited and some people had to park at the McDonalds next to the property. The pool is also being renovated, who does that during pool season. Also the website says hot tib, one of the main reasons i selected the hotel, there isnt a hot tub nor plans for one in the future. Our showerhead was point at the wall so unless you pre stood up against the wall, you couldnt wash yourself, and the was only 1l2 your body at a time. 3 of the 4 ice machines did not work.

Clean, quiet, and comfortable. The staff was very friendly and helpful.

Pro: The staff was amazing, they made the stay with it. Breakfast was outstanding with a large selection. It was clean considering its age. Cons: The hotel is outdated and is being renovated. We went to check in at 2:55 and it took until 3:55 (after i had to ask if it was ready yet) to get a room because it wasnt clean yet. No one else was in the lobby waiting. Parking was limited and some people had to park at the McDonalds next to the property. The pool is also being renovated, who does that during pool season. Also the website says hot tib, one of the main reasons i selected the hotel, there isnt a hot tub nor plans for one in the future. Our showerhead was point at the wall so unless you pre stood up against the wall, you couldnt wash yourself, and the was only 1l2 your body at a time. 3 of the 4 ice machines did not work.

The staff was very friendly!

The staff was very friendly!

The front staff and dining staff were outstanding, polite and friendly.

The front staff and dining staff were outstanding, polite and friendly.

This is an outdated property. I was on the 3rd floor, blinds and curtains falling down, drywall clearly has issues with moisture and it was falling down, carpet is from the 90's, and elevator probably from the 80's. It is close to restaurants but that's about all that is a plus. I will not stay again.

This is an outdated property. I was on the 3rd floor, blinds and curtains falling down, drywall clearly has issues with moisture and it was falling down, carpet is from the 90's, and elevator probably from the 80's. It is close to restaurants but that's about all that is a plus. I will not stay again.

The evening staff were outstanding very respectful 4/11/24