The area was not what we expected. We worried about safety in the area as many shut store fronts and graffiti. We had a double room with a terrace. The mattress and pillows were terrible. I slept with the rough towel as my pillow.Bathroom was generally ok. The kitchenette not really helpful. Centrally located for Plaza Independencia, Mercado and the rambla. Their saving grace and our escape is the American Bar. The reception staff were helpful though not all spoke English. Surely a minimum requirement for hotel reception staff? We hated having to book a time for breakfast. When on vacation one wants to have breakfast when one is ready.

The area was not what we expected. We worried about safety in the area as many shut store fronts and graffiti. We had a double room with a terrace. The mattress and pillows were terrible. I slept with the rough towel as my pillow.Bathroom was generally ok. The kitchenette not really helpful. Centrally located for Plaza Independencia, Mercado and the rambla. Their saving grace and our escape is the American Bar. The reception staff were helpful though not all spoke English. Surely a minimum requirement for hotel reception staff? We hated having to book a time for breakfast. When on vacation one wants to have breakfast when one is ready.

Nice, basic hotel. Staff were professional, but didn’t make extra effort to be friendly or helpful. Absolutely no issues, to be clear but a little “sparkle” goes a long way in hospitality. The area was quite noisy, even with window shut and latched, but that can be expected in urban areas. In house restaurant and bar was sufficent, but hours and menu were limited and it was confusing on seating/service/ordering expectations.

Nice, basic hotel. Staff were professional, but didn’t make extra effort to be friendly or helpful. Absolutely no issues, to be clear but a little “sparkle” goes a long way in hospitality. The area was quite noisy, even with window shut and latched, but that can be expected in urban areas. In house restaurant and bar was sufficent, but hours and menu were limited and it was confusing on seating/service/ordering expectations.

Everything was great. I had to check out early traveling to the north of the country so I didn't spend much time there. Great breakfast

Everything was great. I had to check out early traveling to the north of the country so I didn't spend much time there. Great breakfast

The hotel is very pleasantly situated in the downtown area of Montevideo. It is clean, modern and very comfortable. The staff all provided a high level of customer service, although language barriers were sometimes an issue.- but in fairness their English was much better than my Spanish. I would have been very satisfied with the hotel and everything about it. However the stay was ruined by the nearby club whcih oipens from 11.00pm to 5.30am. Throughout the night, the noise of the excessively loud and relentless music, plus the noise of the customers who were partying thoughout the night made sleep impossible.

The hotel is very pleasantly situated in the downtown area of Montevideo. It is clean, modern and very comfortable. The staff all provided a high level of customer service, although language barriers were sometimes an issue.- but in fairness their English was much better than my Spanish. I would have been very satisfied with the hotel and everything about it. However the stay was ruined by the nearby club whcih oipens from 11.00pm to 5.30am. Throughout the night, the noise of the excessively loud and relentless music, plus the noise of the customers who were partying thoughout the night made sleep impossible.