The internet service was not working well.

The internet service was not working well.

Overall great!

Overall great!

Had a handicap room that needed repairs. Yes they did fix but why did a customer have to point out dirty ceiling vent in bathroom, toilet that didn't flush properly and two loose grab bars and no drain on tub. Could see the pvc pipe drain. Should have been fixed BEFORE we paid to stay. Glad the maintenance man came to fix but... should not have happened. Should have gotten some form of a refund... I think!

Had a handicap room that needed repairs. Yes they did fix but why did a customer have to point out dirty ceiling vent in bathroom, toilet that didn't flush properly and two loose grab bars and no drain on tub. Could see the pvc pipe drain. Should have been fixed BEFORE we paid to stay. Glad the maintenance man came to fix but... should not have happened. Should have gotten some form of a refund... I think!

When we opened our room door, there was a portable electric fan running full speed. Turned out the carpet was damp. Then, the tv wouldn’t work. Ashley, the night desk clerk was wonderfu and tried her best to help us. The TV in our room was plugged in but had not yet been programmed for service. We hoped to watch Opening Ceremonies of the Olympics and couldn’t. Ashley came to our room twice to try and help us but alas she didn’t have the codes needed. So, watching even the local NBC station let alone Peacock was out. We were very disappointed and frustrated. We chose not to ask for a different room as we were tired. Additionally the hot tube jacuzzi at the hotel pool didn’t work. Nice hotel, but obvious glitches need worked out. I’ll avoid this hotel in the future.

When we opened our room door, there was a portable electric fan running full speed. Turned out the carpet was damp. Then, the tv wouldn’t work. Ashley, the night desk clerk was wonderfu and tried her best to help us. The TV in our room was plugged in but had not yet been programmed for service. We hoped to watch Opening Ceremonies of the Olympics and couldn’t. Ashley came to our room twice to try and help us but alas she didn’t have the codes needed. So, watching even the local NBC station let alone Peacock was out. We were very disappointed and frustrated. We chose not to ask for a different room as we were tired. Additionally the hot tube jacuzzi at the hotel pool didn’t work. Nice hotel, but obvious glitches need worked out. I’ll avoid this hotel in the future.

For starters the staff at the front desk were not friendly. She mentioned they got a new system and she was still trying to get it figured out. I can completely understand how that can be trying but do it with a smile. We got to our room at 1AM and it was 80° in the room. Turned the temperature down on the wall A/C unit and turned the fan to “on” hoping it would cool down. Woke up at 5AM and it was now 83° in the room. The wall under the unit was rotting and had peeling paint. Turned the stand alone fan on to try and help circulate the air. Tried to take a shower and there was moldy/mildew around the edges and the drain. The shower rod was falling off. To the point the curtain would not stay closed. Let the water run for 20 minutes and the water never warmed up. Brought this up to the staff at the desk and they “would have maintenance look into it”. If they didn’t know it was a problem why was there already a fan in the room? Usually Wynhams are pretty good but this one, not impressed.

For starters the staff at the front desk were not friendly. She mentioned they got a new system and she was still trying to get it figured out. I can completely understand how that can be trying but do it with a smile. We got to our room at 1AM and it was 80° in the room. Turned the temperature down on the wall A/C unit and turned the fan to “on” hoping it would cool down. Woke up at 5AM and it was now 83° in the room. The wall under the unit was rotting and had peeling paint. Turned the stand alone fan on to try and help circulate the air. Tried to take a shower and there was moldy/mildew around the edges and the drain. The shower rod was falling off. To the point the curtain would not stay closed. Let the water run for 20 minutes and the water never warmed up. Brought this up to the staff at the desk and they “would have maintenance look into it”. If they didn’t know it was a problem why was there already a fan in the room? Usually Wynhams are pretty good but this one, not impressed.

Great pool and breakfast as good. We took our grandkids and they enjoyed it.

Great pool and breakfast as good. We took our grandkids and they enjoyed it.

Don’t clean rooms daily. Ram out of toilet paper and towels

Don’t clean rooms daily. Ram out of toilet paper and towels

We had a great stay, staff was friendly and helpful. Room and hotel was clean. Our refrigerator wasn't cooling, but the staff took care of it right away. I will be staying here again when we come to Gillette.

We had a great stay, staff was friendly and helpful. Room and hotel was clean. Our refrigerator wasn't cooling, but the staff took care of it right away. I will be staying here again when we come to Gillette.

Quiet, room was clean, breakfast was good. Staff at front counter was good except when my daughter checked in, they didn't have a room for her. She had booked online but the lady at the counter said they had no room, and she should have called the hotel directly. She was rather rude with my daughter so very disappointing. My daughter got a room at the hotel across the street. We had already checked in otherwise we would have gone across the street too as we had a family get together and we were inconvenienced by having to stay in different hotels.

Quiet, room was clean, breakfast was good. Staff at front counter was good except when my daughter checked in, they didn't have a room for her. She had booked online but the lady at the counter said they had no room, and she should have called the hotel directly. She was rather rude with my daughter so very disappointing. My daughter got a room at the hotel across the street. We had already checked in otherwise we would have gone across the street too as we had a family get together and we were inconvenienced by having to stay in different hotels.

Property was in a perfect location for us. Staff was wonderful. Rooms were clean and modern.

Great price clean rooms

Great price clean rooms

Very nice facility and decent breakfast for the price.

Very nice facility and decent breakfast for the price.

Nice hotel to stay at stay overnight with our dog is very convenient. Staff was friendly. Breakfast was good. Was very affordable. Would definitely stay here in the future.

Nice hotel to stay at stay overnight with our dog is very convenient. Staff was friendly. Breakfast was good. Was very affordable. Would definitely stay here in the future.

The staff were very friendly, the room spacious & very comfortable bed , wonderful free breakfast

The staff were very friendly, the room spacious & very comfortable bed , wonderful free breakfast

For the money, this is the best deal out there! The staff was incredibly friendly. The room was extremely clean. The breakfast was fresh, and all the amenities were clean and available for our use. This will be our new go to hotel in Gillette.!

For the money, this is the best deal out there! The staff was incredibly friendly. The room was extremely clean. The breakfast was fresh, and all the amenities were clean and available for our use. This will be our new go to hotel in Gillette.!

The hotel over all was very nice and clean. Just the tub didn’t drain well. The bathroom could use a little updating

The hotel over all was very nice and clean. Just the tub didn’t drain well. The bathroom could use a little updating

Upon check in the sink in the bathroom and the tub were clogged with hair. It smelled of cigarettes. No extra pillows. Screen was broke. Pool and hot tub were not working during our stay. Staff was not accommodating.