Good service , great location and good place

Walked in and immediately had to battle two roaches. I had a great view in an ideal location only to be turned completely off by these critters. I had stayed there before without incident which prompted my return. It’s a shame that this is the image I am leaving with. It’s a shame if you don’t fix this.

Walked in and immediately had to battle two roaches. I had a great view in an ideal location only to be turned completely off by these critters. I had stayed there before without incident which prompted my return. It’s a shame that this is the image I am leaving with. It’s a shame if you don’t fix this.

We had arrived late, Check in they took an additonal 150$ and the front desk stated they would refund it, even though they were paid in full for the stay ahead of time. The bedroom is outdated. Outlets did not work and they had damaged clocks and outlets, provided 1 toliet paper roll which is not enough for more than a couple of nights. Roaches and bugs in the room with a musty smell all noticed around 3 to 4am. Breakfast not served for the cost of the rooms. We asked not to be disturbed and still had not checked out in the morning since it was not time and we left the hotel, when we came back the room we were assigned,the room had been stripped down and they removed my fridge items i was taking home with me for my family. And placed one of my items worth more than 20$ in their closet. Than when we asked about it at the front desk they had us waiting and returned one of the multiple of items they took from the room to me while applogising for going in there prior to our check out time. They did not offer a reimburstment of any of my family items for their ignorance of the staff and it is very difficult to even speak with a manager or owner of the hotel. I never experianced a stay at any place like this before. We will not stay here ever again! I would really like for the owner to call me and make this right on their behalf like they said they would.

We had arrived late, Check in they took an additonal 150$ and the front desk stated they would refund it, even though they were paid in full for the stay ahead of time. The bedroom is outdated. Outlets did not work and they had damaged clocks and outlets, provided 1 toliet paper roll which is not enough for more than a couple of nights. Roaches and bugs in the room with a musty smell all noticed around 3 to 4am. Breakfast not served for the cost of the rooms. We asked not to be disturbed and still had not checked out in the morning since it was not time and we left the hotel, when we came back the room we were assigned,the room had been stripped down and they removed my fridge items i was taking home with me for my family. And placed one of my items worth more than 20$ in their closet. Than when we asked about it at the front desk they had us waiting and returned one of the multiple of items they took from the room to me while applogising for going in there prior to our check out time. They did not offer a reimburstment of any of my family items for their ignorance of the staff and it is very difficult to even speak with a manager or owner of the hotel. I never experianced a stay at any place like this before. We will not stay here ever again! I would really like for the owner to call me and make this right on their behalf like they said they would.

Maid was courteous, however the room was not tidied nor cleaned. Maid did collect the trash bags twice. Towels replaced regularly but change of sheets never happened.

Maid was courteous, however the room was not tidied nor cleaned. Maid did collect the trash bags twice. Towels replaced regularly but change of sheets never happened.

I had not stayed at this property in a little while. The service is still amazing, but the property has went downhill. There were large families allowing there children to swim naked in the pool and hot tub. The hot tub actually wasn’t even working. Just seems like for the price, it would have still been nicer and it was like staying in a motel 6. It was not worth $200 in the off season. Again, service was amazing, it’s not their fault the property has went down.

I had not stayed at this property in a little while. The service is still amazing, but the property has went downhill. There were large families allowing there children to swim naked in the pool and hot tub. The hot tub actually wasn’t even working. Just seems like for the price, it would have still been nicer and it was like staying in a motel 6. It was not worth $200 in the off season. Again, service was amazing, it’s not their fault the property has went down.

Room had a funky smell, our whole stay. Room needs to be updated: furniture, door to bathroom didn't close properly. Beds were very uncomfortable!!!

Room had a funky smell, our whole stay. Room needs to be updated: furniture, door to bathroom didn't close properly. Beds were very uncomfortable!!!

Awesome staff. Friendly and knowledgeable.

Awesome staff. Friendly and knowledgeable.

We enjoyed everything about it!!!

We enjoyed everything about it!!!

Overall it was a great stay. Kids enjoyed the indoor pool and lazy river.

Overall it was a great stay. Kids enjoyed the indoor pool and lazy river.

We were very disappointed in this hotel. It’s very old and needs to be renovated. I would call this more of a two star hotel versus a three star. The beds were very uncomfortable, my wife and I both tossed and turned all night. The coffee shop was nice and the tiki bar was pretty good also but that’s about.

The best part of our stay was the bartender at the pool/beach bar Josh. Personable, people friendly, welcoming and eager to hear about where you are from.

The best part of our stay was the bartender at the pool/beach bar Josh. Personable, people friendly, welcoming and eager to hear about where you are from.

We were very disappointed in this hotel. It’s very old and needs to be renovated. I would call this more of a two star hotel versus a three star. The beds were very uncomfortable, my wife and I both tossed and turned all night. The coffee shop was nice and the tiki bar was pretty good also but that’s about.

It’s not bad what I paid.

It’s not bad what I paid.

Staff at check in was great. Very friendly. Rooms were very clean. Balconies have ocean views even if partially. Clearly the management takes strong pride in their property as it shows everywhere. Poolside bartender Scott was hilarious and kept us all engaged. Will definitely make this a regular stay.

Staff at check in was great. Very friendly. Rooms were very clean. Balconies have ocean views even if partially. Clearly the management takes strong pride in their property as it shows everywhere. Poolside bartender Scott was hilarious and kept us all engaged. Will definitely make this a regular stay.

The rooms were clean with space. I suggest for TV viewing options

The rooms were clean with space. I suggest for TV viewing options

Not enforcing rules like smoking on the balcony.

Great location ,beds are terrible and rooms are too small

This was between the Ferris Wheel and peir 14. We walked almost every where we went. We had an awesome view of the ocean. We would sit on our balcony and just look at the waves.

I would stay here again

Very close to the boulevard area, especially when you have teenagers 🙌