Breakfast and dinner excellent in the club lounge, lunch/snacks not so good. Pool is lovely and express passes such a benefit.

Check in is very very slow! We only stayed one night so that was quite annoying. Parking is over $30 per night which is a huge joke when the room was nearly £500. Hotel is very nice though and rooms are lovely. Pool was fun. Easy walk or water taxi to parks. Went to eat at one of the restaurants but was 30 min wait if you’d not made reservations, looked around half full so maybe they were short staffed or loads of people about to turn up? We ate at the pool bar which was fantastic. Lovely service and great food. Drinks took a while as only one bar tender and he seemed to serve the people at bar rather than getting through the tabs from the servers. Food was quick though. I’d stay again.

Check in is very very slow! We only stayed one night so that was quite annoying. Parking is over $30 per night which is a huge joke when the room was nearly £500. Hotel is very nice though and rooms are lovely. Pool was fun. Easy walk or water taxi to parks. Went to eat at one of the restaurants but was 30 min wait if you’d not made reservations, looked around half full so maybe they were short staffed or loads of people about to turn up? We ate at the pool bar which was fantastic. Lovely service and great food. Drinks took a while as only one bar tender and he seemed to serve the people at bar rather than getting through the tabs from the servers. Food was quick though. I’d stay again.

We stayed 3 nights for a Halloween mini vaca with friends and family. The hotel was out dated and in need of a facelift and the pool and hot tub was disgusting and dirty. The only good things were the maid service, early access and fast pass, however it was not offered for the horror nights, which I think was a crock.

Customer service is poor! Our safe was broken on arrival, contacted customer services who said someone wpuld be up in 15 minutes. After half an hour chawed this as was waiting to go out, was told would be another 20 minutes which i argued. Someone came to fix it and after 20 minutes said it needed an engineer so we could use a safety deposit box in reception so that we could go out then an engineer would repair whilst out. Got back at 9pm and safe wasnt repaired. The rollaway bed also requested at check-in in the morning also hadnt arrived so also had to be chased! Disappointing service for an expensive hotel!

We stayed 3 nights for a Halloween mini vaca with friends and family. The hotel was out dated and in need of a facelift and the pool and hot tub was disgusting and dirty. The only good things were the maid service, early access and fast pass, however it was not offered for the horror nights, which I think was a crock.

Customer service is poor! Our safe was broken on arrival, contacted customer services who said someone wpuld be up in 15 minutes. After half an hour chawed this as was waiting to go out, was told would be another 20 minutes which i argued. Someone came to fix it and after 20 minutes said it needed an engineer so we could use a safety deposit box in reception so that we could go out then an engineer would repair whilst out. Got back at 9pm and safe wasnt repaired. The rollaway bed also requested at check-in in the morning also hadnt arrived so also had to be chased! Disappointing service for an expensive hotel!

The rooms are very basic and dated especially for it being a deluxe resort. Only benefits of staying are the closeness to the park and the express passes. Without those we would never stay here. We actually wouldn’t stay any longer than the 3 night we did stay as my son who has dairy allergies couldn’t eat here and we got very poor service from the TukTuk shop. Nothing about this hotel felt deluxe. Coming from a Disney moderate. If you’re just needing somewhere to sleep, then it’s ok but I would pay a little extra and go to hard rock next time. Was a lot better. Also to add the room and bathroom were filthy. You can see it’s only given a service clean, loads of stains and general grime everywhere

The rooms are very basic and dated especially for it being a deluxe resort. Only benefits of staying are the closeness to the park and the express passes. Without those we would never stay here. We actually wouldn’t stay any longer than the 3 night we did stay as my son who has dairy allergies couldn’t eat here and we got very poor service from the TukTuk shop. Nothing about this hotel felt deluxe. Coming from a Disney moderate. If you’re just needing somewhere to sleep, then it’s ok but I would pay a little extra and go to hard rock next time. Was a lot better. Also to add the room and bathroom were filthy. You can see it’s only given a service clean, loads of stains and general grime everywhere

Checkin was amazing, dog friends was so helpful and all dogs were so well behaved. Fabulous service during a hurricane.

Checkin was amazing, dog friends was so helpful and all dogs were so well behaved. Fabulous service during a hurricane.

We asked for a rollout bed that we were told would be about twenty minutes,an hour later it appeared,we found dust on the toilet roll holder and something’s just looked a bit shabby

We asked for a rollout bed that we were told would be about twenty minutes,an hour later it appeared,we found dust on the toilet roll holder and something’s just looked a bit shabby

Make sure you don't forget anything at the end of your stay or you won't get it back. I left my Armani sunglasses by the tv (I am 100% sure as I saw it while I was taking the bags out to checkout (and thought "I must not forget my sunglasses) but forgot to pick up when I returned to get the remaining bags - I returned a few hours after and they claimed the cleaning staff didn't find it... I spoke to the manager but they said the cleaning team didn't return anything. I asked them to check the rota to see the exact person that cleaned my room and they said I'd have to wait longer (we left the room ay 7:30am and I went back to the hotel 4pm and 6pm. I've stayed in good hotels all over the world and things never vanished like this. Plus I am afraid after 6 days at Animal Kingdom Lodge this was very bellow in every aspect (even though similar price per night). Staff not very friendly, hotel not as clean and new, room not too big, very expensive quick service food (Disney had a $13 meal which was delicious! Here $25 for a pizza) just felt too expensive for what they offer plus they kept my sunglasses. Also on the first day we left at 7:30am and when we returned at 4:30pm the room hadn't been cleaned. This is a £426 pound a night hotel room we are talking about it..

Make sure you don't forget anything at the end of your stay or you won't get it back. I left my Armani sunglasses by the tv (I am 100% sure as I saw it while I was taking the bags out to checkout (and thought "I must not forget my sunglasses) but forgot to pick up when I returned to get the remaining bags - I returned a few hours after and they claimed the cleaning staff didn't find it... I spoke to the manager but they said the cleaning team didn't return anything. I asked them to check the rota to see the exact person that cleaned my room and they said I'd have to wait longer (we left the room ay 7:30am and I went back to the hotel 4pm and 6pm. I've stayed in good hotels all over the world and things never vanished like this. Plus I am afraid after 6 days at Animal Kingdom Lodge this was very bellow in every aspect (even though similar price per night). Staff not very friendly, hotel not as clean and new, room not too big, very expensive quick service food (Disney had a $13 meal which was delicious! Here $25 for a pizza) just felt too expensive for what they offer plus they kept my sunglasses. Also on the first day we left at 7:30am and when we returned at 4:30pm the room hadn't been cleaned. This is a £426 pound a night hotel room we are talking about it..

Great pool and activities. Family had lots of fun. Watertaxi to amusement parks was a wonderful perk along with the Unlimited Express Passes. Could have done without the nightly $30 parking fees.

Great pool and activities. Family had lots of fun. Watertaxi to amusement parks was a wonderful perk along with the Unlimited Express Passes. Could have done without the nightly $30 parking fees.

Limited dining, and the restaurant gave us food poisoning. No quick service options for food, and the coffee spot didn’t have most items on the menu every single morning. The boat stops service every time it rains or even sprinkles, and the rooms were very basic. Not worth the price honestly.

Limited dining, and the restaurant gave us food poisoning. No quick service options for food, and the coffee spot didn’t have most items on the menu every single morning. The boat stops service every time it rains or even sprinkles, and the rooms were very basic. Not worth the price honestly.

Great stay

Great stay

Great location near theme parks. Hotel was lovely and clean, friendly staff, extremely comfortable beds, great night sleep.

Great location near theme parks. Hotel was lovely and clean, friendly staff, extremely comfortable beds, great night sleep.

Would definitely recommend staying here. The hotel was everything we had hoped for. Lovely hotel, friendly staff, great location and early check in with express passes and can even use facilities when checked out. Would definitely stay again.

Would definitely recommend staying here. The hotel was everything we had hoped for. Lovely hotel, friendly staff, great location and early check in with express passes and can even use facilities when checked out. Would definitely stay again.

My reservartion was for 4 adults and 1 child 6 years old. But the room had only 2 standard beds and its almost impossible to properly sleep 2 adults and 1 child in this bed. Of the hotel allows for 5 people in the room they need to have beds for everyone. Staff was very friendly and pool was good.

My reservartion was for 4 adults and 1 child 6 years old. But the room had only 2 standard beds and its almost impossible to properly sleep 2 adults and 1 child in this bed. Of the hotel allows for 5 people in the room they need to have beds for everyone. Staff was very friendly and pool was good.

Great stay, 237 dollars for nightly parking seemed extreme.

The standard room was great and all the facilities were good too. We found the staff good, but Disney resorts outperformed them by a bit. The food is very expensive, even as far as resorts/parks go. The buffet ($32USD per person) has good food, but for the price, you might as well save $14 by going to the Three Broomsticks American Breakfast in the park that has pretty much the same food for $18, if you’re not planning on going back for seconds anyway. Overall, a great experience. Would like to see them work on their food value in the resort.

No words... we will be going back as often as we can period! Best trip for us.

Very nice property. On the expensive side, but proximity to the parks and perks are great.

N/A