For the Knickerbocker being an "older" hotel, we thought the room was very nice, clean and quiet. We will consider staying here again when we venture to Milwaukee in the future. Top notch.

Pretty good, other than there was a bunch of spiders and webs by the back door in the parking lot. And some of the channels in the tv was out of contract so that was kinda an inconvenience.

Very nice and clean

The hotel originally opened in 1929, and it’s a jewel! If you’re into super modern architecture and all the trimmings, this is not your place. But if you like history and reminiscing about yesterday, this is the best! Room was clean and comfortable! Service was top notch and location is great! I would definitely stay again.

Older hotel

This was a nice place to stay but parking was a little cramped and hard to maneuver.

A few hours after checking into our hotel a live cockroach came out of the wall. The front desk was notified and asked for a new room, the staff mentioned they had no available rooms. I asked the staff to remove the cockroach and check for others. After the cockroach was removed I asked again for a new room or refund. Staff again said there were no available rooms, but mentioned they needed to contact their supervisor for a refund as they could not approve. We were told to wait 10 minutes for manager to arrive. After waiting 15 minutes and no contact from the manager we decided to book a new hotel and leave as we felt the room was unsanitary. Upon leaving and telling staff the manager was already there, but refused to address us or apologize just made a quick glance. I was very kind about the whole situation and even willing to switch rooms, but the fact the manager ignored us irked me. I have not received one call from the manager apologizing or updating me on the refund. I was told through Expedia they refused my refund. I feel like finding live cockroaches in the wall of your hotel room would leave any guest uneasy. Please treat your paying guests better.

Executive suite was huge!