The stay was outstanding! The staff was very friendly and accommodating. Very nice room, wonderful breakful. We’ve stayed there before and will stay there again!

We arrived/checked in to find out that there were additional charges. We requested a pet friendly hotel. This hotel was listed as pet friendly. Throughout the choosing of this hotel and payment processing of our credit card pet friendly was mentioned through each screen processing. However payment was accepted our card was charged only to find out once we arrived there was another pet fee to be paid along with paper work to sign off on. The paper work was outrageous. Asking us to sign off on the fact that we would take full responsibility for all attorney charges occurred, as well as any charges from employees to other guest staying at the hotel from while we were there to any future charges if occurred. All we kept getting told was if we went to the Country Inn Suites website we would've see their per policy. Even though while using hotels.com website was not required nor mentioned in the application to do so. Hotels.com is suppose to be a one stop shopping experience in choosing a hotel to stay at. We should not have to go to sperate websites and we were never directed to do so while choosing this hotel. The front desk gal didn't even care to see my issue. Then the paperwork asks for our pets name, breed weight and more. Granted our service dog is a trained certified service dog that is a mature male German Sheppard. Then once in our room the toilet didn't flush without lifting the lid. The front doors lock at 11pm so you have to ring the front desk taking 5 mins to get in.

We arrived/checked in to find out that there were additional charges. We requested a pet friendly hotel. This hotel was listed as pet friendly. Throughout the choosing of this hotel and payment processing of our credit card pet friendly was mentioned through each screen processing. However payment was accepted our card was charged only to find out once we arrived there was another pet fee to be paid along with paper work to sign off on. The paper work was outrageous. Asking us to sign off on the fact that we would take full responsibility for all attorney charges occurred, as well as any charges from employees to other guest staying at the hotel from while we were there to any future charges if occurred. All we kept getting told was if we went to the Country Inn Suites website we would've see their per policy. Even though while using hotels.com website was not required nor mentioned in the application to do so. Hotels.com is suppose to be a one stop shopping experience in choosing a hotel to stay at. We should not have to go to sperate websites and we were never directed to do so while choosing this hotel. The front desk gal didn't even care to see my issue. Then the paperwork asks for our pets name, breed weight and more. Granted our service dog is a trained certified service dog that is a mature male German Sheppard. Then once in our room the toilet didn't flush without lifting the lid. The front doors lock at 11pm so you have to ring the front desk taking 5 mins to get in.

I can’t think of anything that was wrong with the hotel. It was clean and quiet and just generally nice thing is it was a slow check in, but that probably means people that came in to check in at the same time.

I can’t think of anything that was wrong with the hotel. It was clean and quiet and just generally nice thing is it was a slow check in, but that probably means people that came in to check in at the same time.

Arrived late and got a free upgrade to a suite. Room was clean and service was good. Breakfast was goos and free.

It was a great hotel to stay at for the night, they are pet friendly and it was clean and cozy for us.

Arrived late and got a free upgrade to a suite. Room was clean and service was good. Breakfast was goos and free.