Friendly and accomodating staffs

Friendly and accomodating staffs

The WIFI was very slow during the Day and not available at all in the evening. This was important to me.

good hotel

good hotel

The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.

The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.

Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.

Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.

Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours

Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours

It would be better if there’s FREE hairdryer in the room. And we had contacted the hotel for pick up service,but no one came to the airport... Anyway,the price is good and the room is clean.

It would be better if there’s FREE hairdryer in the room. And we had contacted the hotel for pick up service,but no one came to the airport... Anyway,the price is good and the room is clean.

Big cold room with no view.

Big cold room with no view.

The staff were very polite and helpful.

The staff were very polite and helpful.

모든 면이 마음에 들었고 좋았습니다. Everyrhing is fine, and I want to visit there again if I go to Cebu. Thanks a lot. Good luck to you all.

모든 면이 마음에 들었고 좋았습니다. Everyrhing is fine, and I want to visit there again if I go to Cebu. Thanks a lot. Good luck to you all.

Nice enough. Cheap but basic with nice front staff.

Nice enough. Cheap but basic with nice front staff.

I asked for two days to get a second key to no prevail. I had to have housekeeping let me in to my room. The first key was used to keep air conditioning on it was super hotel and no ventilation. The window had an awesome view of the utIlity corridor which was extremely hot as well. Strange odor in room as well and I got sick after two days. I think something was bad in hotel. I never get sick felt fine next day. The food was good and would recommend the breakfast . Loved the black rice and thick bacon.

I asked for two days to get a second key to no prevail. I had to have housekeeping let me in to my room. The first key was used to keep air conditioning on it was super hotel and no ventilation. The window had an awesome view of the utIlity corridor which was extremely hot as well. Strange odor in room as well and I got sick after two days. I think something was bad in hotel. I never get sick felt fine next day. The food was good and would recommend the breakfast . Loved the black rice and thick bacon.

Wifi was very fast.Breakfast was simple.I had no fridge which is probably normal for standard room

Wifi was very fast.Breakfast was simple.I had no fridge which is probably normal for standard room

This is a 3 star hotel with 5 star service. I booked a standard room with a queen bed. The bed actually was more of a king size (two twins together). The room had a window, but no view. The view was of an interior building passage - nothing to look at. The staff here is incredibly friendly and helpful. I would stay here again for the staff alone. Breakfast was included with my room rate and is open all day. Yes - you can get the breakfast all day and it is made-to-order as opposed to a typical buffet style. The location was very convenient. Walking distance to Osmena circle, restaurants, grocery, pubs. Super easy to catch a taxi, habal-habal, or Jeepney around the hotel or at the circle. My flight arrived very late (1 am) and the front desk had my paperwork and ready for me when I arrived at 2 am. I have no hesitation recommending Pillows for anyone looking for a quality stay at a reasonable rate.

This is a 3 star hotel with 5 star service. I booked a standard room with a queen bed. The bed actually was more of a king size (two twins together). The room had a window, but no view. The view was of an interior building passage - nothing to look at. The staff here is incredibly friendly and helpful. I would stay here again for the staff alone. Breakfast was included with my room rate and is open all day. Yes - you can get the breakfast all day and it is made-to-order as opposed to a typical buffet style. The location was very convenient. Walking distance to Osmena circle, restaurants, grocery, pubs. Super easy to catch a taxi, habal-habal, or Jeepney around the hotel or at the circle. My flight arrived very late (1 am) and the front desk had my paperwork and ready for me when I arrived at 2 am. I have no hesitation recommending Pillows for anyone looking for a quality stay at a reasonable rate.

everything was good, just hope that the elevator speed was a bit faster...

everything was good, just hope that the elevator speed was a bit faster...

I have stayed in Pillows previously, I highly recommended it to my friends and family. All areas of service are of the highest standard.

Location, being within walking distance to many eatries and entertainment

Location, being within walking distance to many eatries and entertainment