My room was well-maintained and comfortable. I have no complaints.

My wife’s very pricey shoes got stolen out of our room when house keeping cleaned. We approached the front desk to report it. They said they could not do anything about it. So we called the police to file a report. The officer was very nice. When he asked the hotel if they had a log of who cleaned that day and who was in our room the hotel informed him that the have no log. So he requested video surveillance. The hotel then said the don’t have camera on the floor we stayed on. We never got the shoes back and staff was rude after this happened. We will never stay here again in any city we visit.

My wife’s very pricey shoes got stolen out of our room when house keeping cleaned. We approached the front desk to report it. They said they could not do anything about it. So we called the police to file a report. The officer was very nice. When he asked the hotel if they had a log of who cleaned that day and who was in our room the hotel informed him that the have no log. So he requested video surveillance. The hotel then said the don’t have camera on the floor we stayed on. We never got the shoes back and staff was rude after this happened. We will never stay here again in any city we visit.

Our stay was cancelled, we were then charged almost double to re-book at the hotel. The management offered no help or solution and were rude. Rooms are beyond dirty, rusty, mouldy - the hotel is a shambles and an embarrassment to the Hilton organisation.

Our stay was cancelled, we were then charged almost double to re-book at the hotel. The management offered no help or solution and were rude. Rooms are beyond dirty, rusty, mouldy - the hotel is a shambles and an embarrassment to the Hilton organisation.

I was amazed at the customer service I received from both Tasha and Darryl. They welcomed me and family for our stay and made sure we had everything we needed. Great job hiring these wonderful people. I will be more than happy to recommend my family and friends.

I was amazed at the customer service I received from both Tasha and Darryl. They welcomed me and family for our stay and made sure we had everything we needed. Great job hiring these wonderful people. I will be more than happy to recommend my family and friends.

It was clean, but carpets were stained and worn horribly. Ottoman was a ball that was not comfortable at all, bed lop-sided, shower tiles cracked, a/c extremely noisy and inefficient, balcony door sticky and rusted. They should not have charged for parking, and room was over priced for off season.