Nice historical building, and nice garden. Breakfast was good. Rom and bathroom outdated. Stuff not so friendly. Valley parking services excellent.

Excellent location, 8-10min walk to cathedral, 20-25min walk to Alhambra. Clean hotel and room. Hotel restaurant offers good menu. Staff is very courteous. Car parking is available along with valet service.

Excellent location, 8-10min walk to cathedral, 20-25min walk to Alhambra. Clean hotel and room. Hotel restaurant offers good menu. Staff is very courteous. Car parking is available along with valet service.

Lovely stay. Conveniently located close to everything to walk to. Staff were excellent but rooms and bathrooms need a bit of work but were good. (like my room didnt have a bedside table but my kids did).

Lovely stay. Conveniently located close to everything to walk to. Staff were excellent but rooms and bathrooms need a bit of work but were good. (like my room didnt have a bedside table but my kids did).

Lovely property. Staff were very helpful. In the newer part and it was a great room.

Lovely property. Staff were very helpful. In the newer part and it was a great room.

Clean, quiet, great bed. The drinks and bar food are lovely and the outdoor bar area is lovely! Staff are very helpful and polite. Nothing is too much trouble for them.

Clean, quiet, great bed. The drinks and bar food are lovely and the outdoor bar area is lovely! Staff are very helpful and polite. Nothing is too much trouble for them.

The property was exactly as advertised and what you would expect for this price.

The property was exactly as advertised and what you would expect for this price.

It was such a delight to stay here. A castle turned into a hotel with keeping the old windows. I will always recommend it. Eliza at front desk was amazing!

It was such a delight to stay here. A castle turned into a hotel with keeping the old windows. I will always recommend it. Eliza at front desk was amazing!

Avoid hotel is lovely the area is awful not safe to walk

Avoid hotel is lovely the area is awful not safe to walk

We loved our visit to Granada, Spain and were so happy we chose this hotel. It is a beautiful hotel in a former Palace. The staff was friendly and helpful.

We loved our visit to Granada, Spain and were so happy we chose this hotel. It is a beautiful hotel in a former Palace. The staff was friendly and helpful.

This hotel could be so much better. It is in a great location in the city, relatively close to most of the big attractions one would want to go to. The main building is gorgeous, stately, and charming, and the courtyard is a lovely oasis where one can sip a well-made cocktail and nibble on some nice tapas. The staff are all superb. Friendly and accommodating, which is typical for Europe, especially for Americans, who seem to be willing to tolerate the most mediocre levels of service in hotels. Our room was large, but the fit and finish were showing signs of age. Even the large wooden slab that separated the bed room from the bathroom was coming off of its foundation. Fixtures were old. The most egregious problem, however, was those big windows. The hotel clearly chose to save some money and install very cheap window closures. They were not sound proof - not even close. As such, we spent the night hearing every conceivable sound from the very loud and very active city all night long. Garbage trucks, passing vehicles (so many scooters), shouting revelers at 2 a.m. - those penetrated the windows like daggers. But even the quiet conversation of people in the courtyard below seeped through. The walls of the room are paper-thin. I could hear our neighbor brushing their teeth (!!!!). Two nearly sleepless nights. When we return to Granada, we will not be staying here.

This hotel could be so much better. It is in a great location in the city, relatively close to most of the big attractions one would want to go to. The main building is gorgeous, stately, and charming, and the courtyard is a lovely oasis where one can sip a well-made cocktail and nibble on some nice tapas. The staff are all superb. Friendly and accommodating, which is typical for Europe, especially for Americans, who seem to be willing to tolerate the most mediocre levels of service in hotels. Our room was large, but the fit and finish were showing signs of age. Even the large wooden slab that separated the bed room from the bathroom was coming off of its foundation. Fixtures were old. The most egregious problem, however, was those big windows. The hotel clearly chose to save some money and install very cheap window closures. They were not sound proof - not even close. As such, we spent the night hearing every conceivable sound from the very loud and very active city all night long. Garbage trucks, passing vehicles (so many scooters), shouting revelers at 2 a.m. - those penetrated the windows like daggers. But even the quiet conversation of people in the courtyard below seeped through. The walls of the room are paper-thin. I could hear our neighbor brushing their teeth (!!!!). Two nearly sleepless nights. When we return to Granada, we will not be staying here.

Very cool hotel well situated in Granada, convenient to walk around the city but just off the main busy roads. Service was professional, room well equipped with plenty of space. Only thing lacking was a view.

Very cool hotel well situated in Granada, convenient to walk around the city but just off the main busy roads. Service was professional, room well equipped with plenty of space. Only thing lacking was a view.

This hotel was a highlight of our trip in Spain. Beautiful elegant palace that has been maintained and used as boutique hotel. Everything about this is amazing. Luxury linens and incredibly friendly and helpful staff make this well worth the price. We didn’t have time but the comfortable spa seems relaxing and enjoyable. Clean and beautiful decor throughout.

This hotel was a highlight of our trip in Spain. Beautiful elegant palace that has been maintained and used as boutique hotel. Everything about this is amazing. Luxury linens and incredibly friendly and helpful staff make this well worth the price. We didn’t have time but the comfortable spa seems relaxing and enjoyable. Clean and beautiful decor throughout.

A very elegant and beautiful hotel perfectly suited for walking around all the sights of Granada. Very large room with a large bathroom a very comfortable bed. Restaurant did not open til 8pm so we ate outside in terrace bar/restaurant and food was OK but limited. Staff were brilliant.

A very elegant and beautiful hotel perfectly suited for walking around all the sights of Granada. Very large room with a large bathroom a very comfortable bed. Restaurant did not open til 8pm so we ate outside in terrace bar/restaurant and food was OK but limited. Staff were brilliant.

This hotel was the most welcoming experience ever. Thank you all the staffs serving so friendly and professionally.

This hotel was the most welcoming experience ever. Thank you all the staffs serving so friendly and professionally.

Very pleasant stay

Very pleasant stay

Historic Palace where guests feel like royalty. Great staff, very knowledgeable and professional. Everything was seamless.

Historic Palace where guests feel like royalty. Great staff, very knowledgeable and professional. Everything was seamless.

We were assigned in the new area. Nice, but missing the charm. Too expensive for a normal room