Probably the most luxurious stay we've had in a very long time.

Probably the most luxurious stay we've had in a very long time.

Great experience. About a 30 minute walk to either the amphitheater or downtown. Fun pub right next door. Plenty of good places to eat; all walkable. Clean rooms and cold A.C. Beds were super comfy. Would definitely book again.

Great experience. About a 30 minute walk to either the amphitheater or downtown. Fun pub right next door. Plenty of good places to eat; all walkable. Clean rooms and cold A.C. Beds were super comfy. Would definitely book again.

Beautiful new hotel with friendly staff, great location and clean rooms. New restaurant to open soon.

Beautiful new hotel with friendly staff, great location and clean rooms. New restaurant to open soon.

Only issue was that there was no internet available during the entire stay. I had to find another place to work remotely.

Only issue was that there was no internet available during the entire stay. I had to find another place to work remotely.

Great place to stay

Great place to stay

The hotel was updated and very clean. Everyone we came in contact with was very kind and helpful! The property was in a great location close to downtown and not far from the beaches. I highly recommend the property and we will be staying again.

Let me start by saying that Caleb was great and is a one man show. Caleb works the front desk, tends the bar, cleans the rooms and responds when there is an issue in the guest room. Other than Caleb, this place is a complete disaster. The hotel might say it has food, but they would need someone to staff the restaurant and they don’t. So, no food service. The toilet in the room flushed about 70% of the time. The T.V stopped working on night two (first day of college football). Caleb tried to get it working but was unable and since they were booked, there was thinking that could be done. On day three the key card lock stopped working. Caleb had to once again come to the rescue and replace the key cards. I will not be staying here again.

Let me start by saying that Caleb was great and is a one man show. Caleb works the front desk, tends the bar, cleans the rooms and responds when there is an issue in the guest room. Other than Caleb, this place is a complete disaster. The hotel might say it has food, but they would need someone to staff the restaurant and they don’t. So, no food service. The toilet in the room flushed about 70% of the time. The T.V stopped working on night two (first day of college football). Caleb tried to get it working but was unable and since they were booked, there was thinking that could be done. On day three the key card lock stopped working. Caleb had to once again come to the rescue and replace the key cards. I will not be staying here again.

Nice hotel Only complaint I have is that the key card stopped working around 10:45 Check out was at 11 am and I couldn’t get into the room to get my suitcases out. I just felt like they kinda rushed us out

Nice hotel Only complaint I have is that the key card stopped working around 10:45 Check out was at 11 am and I couldn’t get into the room to get my suitcases out. I just felt like they kinda rushed us out

Nice updated rooms. They ran out of several breakfast items.

Nice updated rooms. They ran out of several breakfast items.

The front desk gave me the wrong key, I walked into a room that someone was using.

The front desk gave me the wrong key, I walked into a room that someone was using.

Love the voco st Augustine, very friendly service and nice and clean rooms. Leaky faucet in the tub but otherwise nothing to complain about

Love the voco st Augustine, very friendly service and nice and clean rooms. Leaky faucet in the tub but otherwise nothing to complain about

Staff super friendly, great bar and food, good things to do close by or across the Lions bridge. Clean rooms and comfy beds. Will absolutely stay again

Staff super friendly, great bar and food, good things to do close by or across the Lions bridge. Clean rooms and comfy beds. Will absolutely stay again

3 days with no WiFi connection even when I booked the hotel with dm WiFi included

The design is good but they didn’t fix the infrastructure…which means a very small pool, bad shower, and under-window AC unit. We were disappointed at this price point. We are rooting for the staff, who work multiple jobs and are great but stretched very thin. So, we would not choose to stay here again. The lesson for us is pictures only tell part of the story!

3 days with no WiFi connection even when I booked the hotel with dm WiFi included

The design is good but they didn’t fix the infrastructure…which means a very small pool, bad shower, and under-window AC unit. We were disappointed at this price point. We are rooting for the staff, who work multiple jobs and are great but stretched very thin. So, we would not choose to stay here again. The lesson for us is pictures only tell part of the story!

Charged for parking on expedia byt parking is free! Noisy upstairs stomping, no ice machines, chips stale

Charged for parking on expedia byt parking is free! Noisy upstairs stomping, no ice machines, chips stale

Pros - one of the cleanest hotels I’ve stayed at. Shower pressure was great and hot not Luke warm. Check in was quick. Staff nice. Hotel was not busy. Parking is very close and free. Terrace and pool over looking street which was neat. Free Cabanas around pool. Inside bar near pool also. Cons - can hear everything inside your room. Beds were comfortable but harder than I liked. Pool was on smaller side. Water in shower had weird smell.

Pros - one of the cleanest hotels I’ve stayed at. Shower pressure was great and hot not Luke warm. Check in was quick. Staff nice. Hotel was not busy. Parking is very close and free. Terrace and pool over looking street which was neat. Free Cabanas around pool. Inside bar near pool also. Cons - can hear everything inside your room. Beds were comfortable but harder than I liked. Pool was on smaller side. Water in shower had weird smell.

Oh my goodness! This little hotel was amazing! From check-in to check-out everything went smoothly. The staff was extremely accomidating. Torri, the front desk clerk, Lisa May, the do EVERYTHING girl, Miss Lee the cook, all went above and beyond to provide excellent service. I highly recommend this hotel. was