Location

The hotel provided a free shuttle service from the airport and the drive hung around when my fight was delayed. A large compliamentary bowl of fruit was left in my room which was a nice touch.

The hotel provided a free shuttle service from the airport and the drive hung around when my fight was delayed. A large compliamentary bowl of fruit was left in my room which was a nice touch.

provided a shuttle to the airport

provided a shuttle to the airport

The staff was very kind and helpful and went out of their way to make our stay pleasant.

The staff was very kind and helpful and went out of their way to make our stay pleasant.

Was great as always, we used this hotel every summer, it’s close to Airport.

Was great as always, we used this hotel every summer, it’s close to Airport.

Safe and clean hotel with friendly staff.

Safe and clean hotel with friendly staff.

We’ve been staying at this hotel every time we fly in or out of Sofia and we always have a great experience. The hotel staff is friendly, rooms are spacious and spotless clean, beds are comfortable. There is free parking and it’s easy to get around by car or taxi. We’ve used the hotel airport shuttle in the past but we had a car this time, otherwise it was a great option to get to the airport. Overall the excellent hotel and they’ve continuously kept the level of service over the years. Highly recommend!

We’ve been staying at this hotel every time we fly in or out of Sofia and we always have a great experience. The hotel staff is friendly, rooms are spacious and spotless clean, beds are comfortable. There is free parking and it’s easy to get around by car or taxi. We’ve used the hotel airport shuttle in the past but we had a car this time, otherwise it was a great option to get to the airport. Overall the excellent hotel and they’ve continuously kept the level of service over the years. Highly recommend!

I thought my package includes breakfast but unfortunately not.

I thought my package includes breakfast but unfortunately not.

Excellent customer service, clean and comfortable. The hotel offers free shuttle to and from the airport which was extremely convenient. Highly recommend.

Excellent customer service, clean and comfortable. The hotel offers free shuttle to and from the airport which was extremely convenient. Highly recommend.

Sistem doesn’t work Here no evidence in type of room Give us room with one bad king and request was with two single beds

Sistem doesn’t work Here no evidence in type of room Give us room with one bad king and request was with two single beds

I did not think it was value for money. As a frequent business traveller I stay in many hotels and I’d say there is nothing from Radisson. Bed uncomfortable, SPA does not work (advertised here as hotel with a SPA), room service delivered with a long delay due to miscommunication and a supervisor did not knock before coming into the room to ‘check how housekeeping cleaned it’ - after one night? How can you go wrong with tridying up a room and also why wouldn’t you knock? I found room decor dated and depressing. Location is average as entrance is through the residential area. My taxi driver got into an accident dropping me off. Bed uncomfortable, a memory foam mattress. I am sorry for such negative review but I did not sleep/eat well in this hotel and could not work out or have a spa service. The only exercise mat in the gym was supposed to be binned months ago - stained, old and dirty.

I did not think it was value for money. As a frequent business traveller I stay in many hotels and I’d say there is nothing from Radisson. Bed uncomfortable, SPA does not work (advertised here as hotel with a SPA), room service delivered with a long delay due to miscommunication and a supervisor did not knock before coming into the room to ‘check how housekeeping cleaned it’ - after one night? How can you go wrong with tridying up a room and also why wouldn’t you knock? I found room decor dated and depressing. Location is average as entrance is through the residential area. My taxi driver got into an accident dropping me off. Bed uncomfortable, a memory foam mattress. I am sorry for such negative review but I did not sleep/eat well in this hotel and could not work out or have a spa service. The only exercise mat in the gym was supposed to be binned months ago - stained, old and dirty.

The hotel was good, your webpage on the hotel needs updating as I says you get a free breakfast and they refused, so cost me 200 for something I was expecting to come with the room,also I was enquiring regarding the free transfer to the airport and because my departure from the hotel was 1 o’clock I was told that I would have to pay a subsidy for after 12 which it doesn’t show so I got there another way as I felt I had paid a good amount for the suite in stayed in and refused to give them any more, probably cutting off my nose to spite my face but I’m like that

The hotel was good, your webpage on the hotel needs updating as I says you get a free breakfast and they refused, so cost me 200 for something I was expecting to come with the room,also I was enquiring regarding the free transfer to the airport and because my departure from the hotel was 1 o’clock I was told that I would have to pay a subsidy for after 12 which it doesn’t show so I got there another way as I felt I had paid a good amount for the suite in stayed in and refused to give them any more, probably cutting off my nose to spite my face but I’m like that

Perfect location for business meetings, and easy access to/from airport. Good restaurante, clean big rooms, and friendly staff.

Perfect location for business meetings, and easy access to/from airport. Good restaurante, clean big rooms, and friendly staff.

Free shuttle to the airport

Free shuttle to the airport

Customer Service was horrible, unfriendly staff and overpriced for what it is.

Customer Service was horrible, unfriendly staff and overpriced for what it is.

Very comfortable and people friendly hotel Great place at reasonable price. Highly recommend

very close to the airport so convenient. Welcoming hotel for a short visit to Sofia. Use it all the time and thoroughly recommend it

Very good hotel.