This hotel is elegant! Comfortable and clean. Great breakfast every morning, beautiful garden/pool area just the other side of the casino. Many choices to eat and drink. Best of all is the awesome service in every area of the property. I really enjoyed my stay.

Quality of service was excellent. Staff is fantastic. Rooms were fantastic. Everything about the facility and grounds are outstanding.

Quality of service was excellent. Staff is fantastic. Rooms were fantastic. Everything about the facility and grounds are outstanding.

The reason for 3 stars, we were given a room by the highway although the hotel was pretty much empty this time of year We stayed here before and we got a very nice room and no noise Traffic and noise from it, did not die down until about 1 am, and started again at 5 am. We were very tired but could not sleep

The reason for 3 stars, we were given a room by the highway although the hotel was pretty much empty this time of year We stayed here before and we got a very nice room and no noise Traffic and noise from it, did not die down until about 1 am, and started again at 5 am. We were very tired but could not sleep

good value, excellent hotel amenities, highly recommend.

good value, excellent hotel amenities, highly recommend.

Great breakfast... 10 minutes drive from JNB airport.. Lot of restaurants next to hotel.

Great breakfast... 10 minutes drive from JNB airport.. Lot of restaurants next to hotel.

Our check was at 3pm, we arrived at 4pm to find out that the rooms were not ready yet. We were asked to return at 5pm and to our disappointment had to wait another 30mins for the reception to receive feedback from housekeeping. Eventually we checked in, and was told maintenance will be coming to fix a leaking handbasin. We walked through the passages that reeked of tobacco smoke!! Rooms are tiny for the price we paid; the worst experience was the tiny little bites we endured soonest we slept on the beds which was most uncomfortable, too soft and wobbly mattress with very thin duvet ; clearly poor quality linen! Hardly slept through the night due to the severe scratching from the dust mites or bed bugs as we couldn’t hear or see one mosquito.

Our check was at 3pm, we arrived at 4pm to find out that the rooms were not ready yet. We were asked to return at 5pm and to our disappointment had to wait another 30mins for the reception to receive feedback from housekeeping. Eventually we checked in, and was told maintenance will be coming to fix a leaking handbasin. We walked through the passages that reeked of tobacco smoke!! Rooms are tiny for the price we paid; the worst experience was the tiny little bites we endured soonest we slept on the beds which was most uncomfortable, too soft and wobbly mattress with very thin duvet ; clearly poor quality linen! Hardly slept through the night due to the severe scratching from the dust mites or bed bugs as we couldn’t hear or see one mosquito.

Shower head had not been cleaned in years! At breakfast found hair in several of the dishes. Other than that, the stay was OK.

Shower head had not been cleaned in years! At breakfast found hair in several of the dishes. Other than that, the stay was OK.

Air conditioner in the room doesn't work well.

Air conditioner in the room doesn't work well.

Very good breakfast and location for my purpose (close to airport, to RSA office and CP premises). Availability of diverse resto options at Emperor Palace. Just difficult to access the pool as have to go for a long walk

Very good breakfast and location for my purpose (close to airport, to RSA office and CP premises). Availability of diverse resto options at Emperor Palace. Just difficult to access the pool as have to go for a long walk

Hotel room was clean and well maintained

Hotel room was clean and well maintained

First 3 hours after arriving the aircon wasn’t working on a 30° day. At night the speakers outside the main entrance and outside my window and by the lifts played music until 4 in the morning despite multiple visits to the front desk- no sleep! Room next door ordered room service and the tray was left on the floor outside for 24 hours - dirty

First 3 hours after arriving the aircon wasn’t working on a 30° day. At night the speakers outside the main entrance and outside my window and by the lifts played music until 4 in the morning despite multiple visits to the front desk- no sleep! Room next door ordered room service and the tray was left on the floor outside for 24 hours - dirty

Room OK.. Bit tired but has everything including fridge. Tea/coffee making. Iron. TV etc and full bath with shower. Excellent bedding and pillows. Great pool at 5 star sister hotel.. Spent a lovely

Room OK.. Bit tired but has everything including fridge. Tea/coffee making. Iron. TV etc and full bath with shower. Excellent bedding and pillows. Great pool at 5 star sister hotel.. Spent a lovely

Needs a better air conditioning Showers need maintenance

Needs a better air conditioning Showers need maintenance

Quick response to my reservation booking. My guest were well taken care of

Quick shuttle ride to hotel, although it filled up quickly on a Saturday. Check-in process was quick and staff is friendly. The casino and surrounding restaurants are fantastic as well as the buffet breakfast. We’ve stayed here around 5 times now while transiting through JNB and always had a great experience.

Quick shuttle ride to hotel, although it filled up quickly on a Saturday. Check-in process was quick and staff is friendly. The casino and surrounding restaurants are fantastic as well as the buffet breakfast. We’ve stayed here around 5 times now while transiting through JNB and always had a great experience.

Every time I stay the showers always leak on the floors so you need plenty of towels to mop the water up. The extraction fan in the bath room is very noisy and it runs all the time making it very noisy at night. Everything else was fine. Thanks

It was dreadful I reported to the front desk that the air conditioning was not working. They said they would report it to maintenance to come and fix it. At 9.15pm I went in person to the front desk they assured me that it would be fixed. I asked for another room as it was unbearably hot. We waited until 10.30pm and the air conditioning still hadn't been sorted. For the amount of money that was paid the situation was completely and utterly unacceptable.

It was dreadful I reported to the front desk that the air conditioning was not working. They said they would report it to maintenance to come and fix it. At 9.15pm I went in person to the front desk they assured me that it would be fixed. I asked for another room as it was unbearably hot. We waited until 10.30pm and the air conditioning still hadn't been sorted. For the amount of money that was paid the situation was completely and utterly unacceptable.

Right next to casino with at least 12 restaurants, perfect stopover place. Clean and comfy bed, great water pressure!