Amazing, thermal spas amazing, hidden swimming pools, and a nature walk

Amazing, thermal spas amazing, hidden swimming pools, and a nature walk

Best place to stay in Arenal for price and comfort. Other places charge twice as much and don’t offer anymore than you get here. And the grounds, pool, hot tubs and food are great. Service is very accommodating and truly treat you well. They can set up any excursion you want to do and have you picked up at the hotel. They can also organize in room massages singles and couples.

excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.

excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.

The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.

The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.

Pros: room was very clean, the hot springs are right on the property and are great for sore muscles, the staff are very friendly, the resort is located very close to the arenal volcano and other sights in la fortuna Cons: this place has a touristy resort feel, lots of families and kids running about the hot springs and the pool. I wish it was more kid-free. the food here is quite expensive compared to your typical costa rican soda.

We loved our stay!! The grounds are lovely and everything was perfect!

The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.

The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.

The many thermal hot tubs were amazing! The breakfast was excellent with lots of choices.

Beautiful property nice and always clean. Staff very nice and kind. It can use a few upgrades

Overall it was a nice experience. I would have loved to receive a free room upgrade which I did not receive.

This is the best place to stay in la Fortuna/Arenal Just at the resort you have great views of Arenal, plus the fauna and animals are amazing. You have hot spring baths or relax in the pool. Breakfast is unbelievable everything you could want. Staff can arrange for any excursion you would like with pick up and drop off at reception area. They offer private hot tubs on patios of some rooms, which are nice to relax in after a day of trekking. This was my fourth stay here and as always there will be another soon.

Great stay

Great stay

I had the thermal room with pricate jacuzzi in backyard that was amazing

I had the thermal room with pricate jacuzzi in backyard that was amazing

The property is beautiful and it has everything you need. The only thing missing for us was bed side lamps. I had to get up and turn off the big lamp and there was no sitting in the bed with just a bed lamp. We always had to have the big light on. Very inconvenient when you try to relax at night before bed.

The property is beautiful and it has everything you need. The only thing missing for us was bed side lamps. I had to get up and turn off the big lamp and there was no sitting in the bed with just a bed lamp. We always had to have the big light on. Very inconvenient when you try to relax at night before bed.

This hotel has an excellent thermal experience, and a great swim up bar.

This hotel has an excellent thermal experience, and a great swim up bar.

Very family friendly, my family enjoyed hot springs and pool a lot. Breakfast also had good options. It is well maintained and beautiful to take photos or walk around. Some unwanted visitors (spiders) were noticed once. Overall very good experience.

Very family friendly, my family enjoyed hot springs and pool a lot. Breakfast also had good options. It is well maintained and beautiful to take photos or walk around. Some unwanted visitors (spiders) were noticed once. Overall very good experience.

Everything was good

Everything was good

Excellent place! Stayed in Jr. Suite and had private thermal spa in backyard. The only downside was the spotty WiFi.

Excellent place! Stayed in Jr. Suite and had private thermal spa in backyard. The only downside was the spotty WiFi.

If I go back to Costa Rica, I would stay here again

It was nice

If I go back to Costa Rica, I would stay here again