Very average. As soon as we arrived we had to move room because it hadn’t been cleaned. The upgrade was ok but still pretty poor. The location of the hotel is very convenient but the building itself and surrounding streets are tired. The staff were lovely and helpful which was the main positive about our stay.

Useful location but a pretty grotty hotel overall

Ended up being bitten as soon as I got under the covers and the bites kept getting more and more the longer I stayed under the sheets - assuming fleas or bed bugs Also the walls are so thin so on a Friday night all I could hear was the room on one side had guests having intercourse loudly and then when they stopped the room on the other side started for over an hour and you can hear EVERYTHING Left the hotel in the morning exhausted and full of itchy bites on my leg. Also no air conditioning at all in the room and no fan offered. Only worth visiting if you want a cheap place to hook up with someone you’ve just met in the bar round the corner!!

Ended up being bitten as soon as I got under the covers and the bites kept getting more and more the longer I stayed under the sheets - assuming fleas or bed bugs Also the walls are so thin so on a Friday night all I could hear was the room on one side had guests having intercourse loudly and then when they stopped the room on the other side started for over an hour and you can hear EVERYTHING Left the hotel in the morning exhausted and full of itchy bites on my leg. Also no air conditioning at all in the room and no fan offered. Only worth visiting if you want a cheap place to hook up with someone you’ve just met in the bar round the corner!!

Could do with softer pillows an a big bed rather than 2 singles pushed together as kept seperatin apart from that it was great

Great place within 5 mins walking distance of the town centre. It’s not the Ritz, but you get what you pay for and the room we had was very clean. The rooms are a little tired with parts of the carpets heavily worn. The parking area is very small and could be an issue if you have a larger vehicle.

Great place within 5 mins walking distance of the town centre. It’s not the Ritz, but you get what you pay for and the room we had was very clean. The rooms are a little tired with parts of the carpets heavily worn. The parking area is very small and could be an issue if you have a larger vehicle.

2 way lighting only working by the door. No anti-slip mat in the bath liked:- provision of soaps/shampoo. quietness.

2 way lighting only working by the door. No anti-slip mat in the bath liked:- provision of soaps/shampoo. quietness.

Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.

Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.

Great option for a quick stay in the city. Rooms and beds were very big. There was a kettle, iron and ironing board in the room. Very close to loads of restaurants and bars, and very convenient to walk to Cheltenham city bits.

Great option for a quick stay in the city. Rooms and beds were very big. There was a kettle, iron and ironing board in the room. Very close to loads of restaurants and bars, and very convenient to walk to Cheltenham city bits.

The airconditioning of room was not adequately indicated. Pillows were very hard and duvet was heavy not light and cosy. I felt overall there was not good value for money. Location was good.

The airconditioning of room was not adequately indicated. Pillows were very hard and duvet was heavy not light and cosy. I felt overall there was not good value for money. Location was good.

Generally OK - Over priced for what is delivered

Generally OK - Over priced for what is delivered

When we arrived the bath was half full of water. The bed was 2 singles beds pushed together. The tile steps looked like a swimming pool floor. Overall, was disappointed with our stay.

When we arrived the bath was half full of water. The bed was 2 singles beds pushed together. The tile steps looked like a swimming pool floor. Overall, was disappointed with our stay.

Our room stank of cigarette smoke. The night manager agreed but just shrugged

Our room stank of cigarette smoke. The night manager agreed but just shrugged

It was easy to get to and we were able to just enjoy our time without being disturbed.

It was easy to get to and we were able to just enjoy our time without being disturbed.

A perfectly acceptable budget hotel. I think adverse reviews have been placed by competitors!!! The staff carried my case down the steps which I appreciated as I am getting on a bit. The door card entry system worked perfectly for the first time in my experience!

A perfectly acceptable budget hotel. I think adverse reviews have been placed by competitors!!! The staff carried my case down the steps which I appreciated as I am getting on a bit. The door card entry system worked perfectly for the first time in my experience!

The hotel was ok but the bathroom was a bit grubby sadly.

The hotel was ok but the bathroom was a bit grubby sadly.

Omg where do we start i have never been to a hotel which i couldnt wait to leave. Room dated divan bases split and wonky. The room needed a complete update and to top it off went ro use the cups and dirty teabags were in all the mugs.

Omg where do we start i have never been to a hotel which i couldnt wait to leave. Room dated divan bases split and wonky. The room needed a complete update and to top it off went ro use the cups and dirty teabags were in all the mugs.

Beds pretty uncomfortable but overall ok & great location

Check in was super easy. We arrived earlier than expected but were able to access our room. Location is excellent and an added bonus of secure parking. One little thing we only had 1 pillow each and would have preferred 2, but apart from that great stay. Didn't have breakfast.

Beds pretty uncomfortable but overall ok & great location