We are considering to come back to this hotel.

Beautiful location

Beautiful location

Very nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.

Very nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.

Doors on lock didnt work

Doors on lock didnt work

This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!

This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!

The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.

One of the nicest places on the island.

One of the nicest places on the island.

Great location walking distance to resturantes and beach. Clean comfortable rooms.

We had a wonderful stay at this property. The staff helped us with all of our needs. The room and bed was comfortable, but what really made this place great was its location to everything you want to enjoy in the area. Already planning a return with our extended family.

We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!

I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.

I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.

Great location, camielle was a great help. Our room was clean and cozy.

Great location, camielle was a great help. Our room was clean and cozy.

Beautiful quiet place with everything so close it's a perfect stay.

Beautiful quiet place with everything so close it's a perfect stay.

Run down.

Run down.

The ambience was amplified by the cross-winds blowing through the facility, especially in the lobby. As a sailor who just competed in the Regatta Del Sol Al Sol Race across the Gulf, the constant breeze going through the lobby was like a great chocolate sauce on ice cream. The poolside view of the ocean waves was spectacular. The staff was attentive and polite.

The ambience was amplified by the cross-winds blowing through the facility, especially in the lobby. As a sailor who just competed in the Regatta Del Sol Al Sol Race across the Gulf, the constant breeze going through the lobby was like a great chocolate sauce on ice cream. The poolside view of the ocean waves was spectacular. The staff was attentive and polite.

I was so pleasantly surprised by this hotel. The pool facing the semi-private half moon beach was heaven. Enjoyed the smaller dipping pool too. Close walk to North Beach and Calle Hidalgo for all the places to eat. I can't wait to come back.

I was so pleasantly surprised by this hotel. The pool facing the semi-private half moon beach was heaven. Enjoyed the smaller dipping pool too. Close walk to North Beach and Calle Hidalgo for all the places to eat. I can't wait to come back.

Nice view of ocean from pool and easy walk to beach and restaurants. The only negative was the showerhead in our room. Hard to get soap off of body

We recently spent three nights at this hotel while we explored and relaxed on Isla Mujeres. The hotel is well located on the north east side of the top of the island, meaning it is well placed for the famous Playa Norte and accessing the restaurants and bars in town, but quiet and secluded enough on its own beach cove, which while you can’t swim there, affords a peaceful retreat from the crowds. It’s like having the heat of both worlds - great access and tranquility. The hotel has a nice pool looking out to the sea and comforts rooms, albeit leaning to the more basic side. A couple of observations: - There is no breakfast facility here, but lots of good places closes by - Coffee Break and Oh My Brunch were both good and close by. - While there are coffee machines in the rooms and one near the reception, they only offered single use polystyrene cups when we were there, which is very disappointing given the need to protect the island’s ecosystem and environment. - The tv has a couple of Spanish language channels, which is fair, and the “smart tv” functions (ie Netflix) didn’t work. Not a major point, as we were out exploring all the time. - The reception staff could be friendlier and more present/visible, especially as they make you wear a plastic tag/wristband to ensure only hotel guests use the facilities/for security reasons. We saw the hotel cat at the door more than we did staff members!

We recently spent three nights at this hotel while we explored and relaxed on Isla Mujeres. The hotel is well located on the north east side of the top of the island, meaning it is well placed for the famous Playa Norte and accessing the restaurants and bars in town, but quiet and secluded enough on its own beach cove, which while you can’t swim there, affords a peaceful retreat from the crowds. It’s like having the heat of both worlds - great access and tranquility. The hotel has a nice pool looking out to the sea and comforts rooms, albeit leaning to the more basic side. A couple of observations: - There is no breakfast facility here, but lots of good places closes by - Coffee Break and Oh My Brunch were both good and close by. - While there are coffee machines in the rooms and one near the reception, they only offered single use polystyrene cups when we were there, which is very disappointing given the need to protect the island’s ecosystem and environment. - The tv has a couple of Spanish language channels, which is fair, and the “smart tv” functions (ie Netflix) didn’t work. Not a major point, as we were out exploring all the time. - The reception staff could be friendlier and more present/visible, especially as they make you wear a plastic tag/wristband to ensure only hotel guests use the facilities/for security reasons. We saw the hotel cat at the door more than we did staff members!

Loved this place, great location and clean.

Loved this place, great location and clean.