We enjoyed our stay at the Ala Amid very much even though we were in lockdown due to Covid. The staff went above and beyond to keep us comfortable. We consider this B @ B staff and owners family. We made some suggestions of changes to the owners and they implemented them. Something as simple as a hook in our room for our room key and face masks as we kept forgetting our face masks. The locals in our area where very welcoming as well. We will miss you all. Plan to come back in a few years to see you all. Thanks again.

We enjoyed our stay at the Ala Amid very much even though we were in lockdown due to Covid. The staff went above and beyond to keep us comfortable. We consider this B @ B staff and owners family. We made some suggestions of changes to the owners and they implemented them. Something as simple as a hook in our room for our room key and face masks as we kept forgetting our face masks. The locals in our area where very welcoming as well. We will miss you all. Plan to come back in a few years to see you all. Thanks again.

Enjoyed our stay. Breakfast was great by the pool. We would stay again.

Enjoyed our stay. Breakfast was great by the pool. We would stay again.

Great place for the price, large room, clean, confortable bed, nice pool, staff is great. The hotel is a little far, but we had a motorbike so we were able to go around easely

Great place for the price, large room, clean, confortable bed, nice pool, staff is great. The hotel is a little far, but we had a motorbike so we were able to go around easely

Terrible hotel ever! We won't recommend it to others Specially family and friends!! Ac is dirty a lot of dust! Heater is grounded!! And don't book their family room coz it's looks like you paid per person not the room itself!! We are 10 pax then asking for a payment for additional two person! The room showed have 3 queens size bed 2 double bed and 3 single bed, which is true so we don't understand why we need to pay extra P700 per night per person if we have a lot of bed actually the capacity of the is 15pax and we are only 10pax! My knowledge in the hotel is if you exceed the capacity and ask for extra bed YES you should be paid extra! RIGHT?? Then we have a lot of issues in the room "LEAK ON THE CEILING" luckily we are on our room when the water from the ceiling fall down we saw it early but our shoes got wet already then we remove all of our things then we ran to the front desk then told them, yeah we RUN coz there's no telephone in the room! At that moment the owner is their saw the water and check the bathroom too we told her everything about our problems we have but then she didn't do NOTHING AT ALL!!! Yeah we understand they have policies but what about their policy if the guests experience those problems?!! We didn't hear any sorry from them! One more thing if you book thrue 3rd party and you have a problem on your reservation front desk won't help you at all and if you ask for the contact number of those 3rd party reservation they will tell you they don't have!

Terrible hotel ever! We won't recommend it to others Specially family and friends!! Ac is dirty a lot of dust! Heater is grounded!! And don't book their family room coz it's looks like you paid per person not the room itself!! We are 10 pax then asking for a payment for additional two person! The room showed have 3 queens size bed 2 double bed and 3 single bed, which is true so we don't understand why we need to pay extra P700 per night per person if we have a lot of bed actually the capacity of the is 15pax and we are only 10pax! My knowledge in the hotel is if you exceed the capacity and ask for extra bed YES you should be paid extra! RIGHT?? Then we have a lot of issues in the room "LEAK ON THE CEILING" luckily we are on our room when the water from the ceiling fall down we saw it early but our shoes got wet already then we remove all of our things then we ran to the front desk then told them, yeah we RUN coz there's no telephone in the room! At that moment the owner is their saw the water and check the bathroom too we told her everything about our problems we have but then she didn't do NOTHING AT ALL!!! Yeah we understand they have policies but what about their policy if the guests experience those problems?!! We didn't hear any sorry from them! One more thing if you book thrue 3rd party and you have a problem on your reservation front desk won't help you at all and if you ask for the contact number of those 3rd party reservation they will tell you they don't have!

Staff were all friendly and courteous. The shuttle ride provided were punctual, and safe driver. Unfortunately the bathrooms in 207A was in poor condition, and should be repaired before allowing it to be used by other guests. The sink faucet was loose. There was flooding or leak from flushing the toilet. Both bathroom shower curtains were in poor condition, no hot water consistently flowing, & very tight space to shower. The issue was brought to the attention of the front office. But was not resolved.

Staff were all friendly and courteous. The shuttle ride provided were punctual, and safe driver. Unfortunately the bathrooms in 207A was in poor condition, and should be repaired before allowing it to be used by other guests. The sink faucet was loose. There was flooding or leak from flushing the toilet. Both bathroom shower curtains were in poor condition, no hot water consistently flowing, & very tight space to shower. The issue was brought to the attention of the front office. But was not resolved.

It could had been better if the bathroom/shower was cleaner. Need better shower head as well.

It could had been better if the bathroom/shower was cleaner. Need better shower head as well.

There was a lot of mosquitos in my room and it wasn’t very clean.

There was a lot of mosquitos in my room and it wasn’t very clean.

The hotel corresponds to 3 stars. Here are details that should be remedied.

The hotel corresponds to 3 stars. Here are details that should be remedied.

Didn’t like no fridge in room, external appearance could be much improved.

Didn’t like no fridge in room, external appearance could be much improved.

Very good. I would come back. I loved the buffet breakfast.

Very good. I would come back. I loved the buffet breakfast.

Smaller pool than expected, breakfast buffet was horrible. Rooms however are a good size and bathroom ammenities are good.

The hotel was better than expected. Nice room, good mattress, quiet area, friendly staff. My only complaint is the quality of the breakfast served.

The hotel was better than expected. Nice room, good mattress, quiet area, friendly staff. My only complaint is the quality of the breakfast served.

Our room was very near the front desk so it was convenient for me. Their WiFi was ok and my kids loved the bunk over the cabinet. The stairs were a bit much for someone with my knee condition. They could do well to make use of the access gate from the side which would be pretty much level than the stairs approach. Breakfast was good too! Overall, it was a pleasant stay.

Our room was very near the front desk so it was convenient for me. Their WiFi was ok and my kids loved the bunk over the cabinet. The stairs were a bit much for someone with my knee condition. They could do well to make use of the access gate from the side which would be pretty much level than the stairs approach. Breakfast was good too! Overall, it was a pleasant stay.

Great atmosphere. Ended up staying two more nights.

Great atmosphere. Ended up staying two more nights.

All the staff were so welcoming, greets you every time and puts a smile on their face. Will stay here again if ever I plan to go back in Puerto Princesa.

All the staff were so welcoming, greets you every time and puts a smile on their face. Will stay here again if ever I plan to go back in Puerto Princesa.

I have very bad experience with the admin staff very poor communication..not approacheable..and the manager and and owner is not available for my complaint..which is very unsual they cannot give the phone no and the worst is I pay an extra money because they change the policy which i booked before the new policy started what an idiot idea. They doesnt want me to give the receipt. I complaint already to my on line booking hotel..I will not recommend this hotel this is the worst hotel i ever boooked..

I have very bad experience with the admin staff very poor communication..not approacheable..and the manager and and owner is not available for my complaint..which is very unsual they cannot give the phone no and the worst is I pay an extra money because they change the policy which i booked before the new policy started what an idiot idea. They doesnt want me to give the receipt. I complaint already to my on line booking hotel..I will not recommend this hotel this is the worst hotel i ever boooked..

If you love Jesus and bare to listen to new Christian Jesus music in your hotel in reception, pool and breakfast area 24/7, then your prayers are heard. If you (as myself) believe that hotel and church is separate-then book another hotel!!!! Also they made me wait 1,5h for a room after a 30h+ flight, because their hotel policy says check in at 14:00, now, what would Jesus have said about that behaviour? Book another place is my advice!