The water wasn't working and the doors, stairways and carpets for shared areas are disgusting.

The water wasn't working and the doors, stairways and carpets for shared areas are disgusting.

Floor is sticky. Dining hall is dirty. No cleaning.

Floor is sticky. Dining hall is dirty. No cleaning.

The worst place I have been in my life, we found chinches in the bed, they didn't give us a new room, they said to cancel the reservation and go to another place. The manager and the representative were so rude and annoying. They were screaming at me, they didn't take responsibility for what they did. Horrible!!!!!!!!

The worst place I have been in my life, we found chinches in the bed, they didn't give us a new room, they said to cancel the reservation and go to another place. The manager and the representative were so rude and annoying. They were screaming at me, they didn't take responsibility for what they did. Horrible!!!!!!!!

Rooms were clean and im good condition and late check in was a plus!!!

Rooms were clean and im good condition and late check in was a plus!!!

We booked a triple room, but the room has an unpleasant odor and is dirty. The bathroom drains very slowly and seems clogged. The amenities in the room only include two bars of soap. This place is not up to hotel standards.

We booked a triple room, but the room has an unpleasant odor and is dirty. The bathroom drains very slowly and seems clogged. The amenities in the room only include two bars of soap. This place is not up to hotel standards.

The whole premises, and stairs are dirty. Rooms were not clean and the floor was so greasy not even mopped properly. Hotel staff is rude and non-cooperative. The hotel price doesn't justify the amenities they offer. Not even the basic things are given at a huge price.

The whole premises, and stairs are dirty. Rooms were not clean and the floor was so greasy not even mopped properly. Hotel staff is rude and non-cooperative. The hotel price doesn't justify the amenities they offer. Not even the basic things are given at a huge price.

I didn't like the smell of the room when I arrived. The comments from previous clients were right. The mattresses were stained. They look like they had been there for a long time. I tell you, it would be a stopover hotel for Yna Oersona and for Famoloa. I don't recommend it.

I didn't like the smell of the room when I arrived. The comments from previous clients were right. The mattresses were stained. They look like they had been there for a long time. I tell you, it would be a stopover hotel for Yna Oersona and for Famoloa. I don't recommend it.

It is in a convenient location

It is in a convenient location

we went there in winter season and the heater is not warm enough. But the good thing is the staffs gave us a heater. The environment is really good and there’s a lot of shopping areas around.

we went there in winter season and the heater is not warm enough. But the good thing is the staffs gave us a heater. The environment is really good and there’s a lot of shopping areas around.

The hotel isn't being maintained. There was garbage all over the grounds and in bags along the motel. The toilet was clogged and when they came to snake it, they left dirty brown water on the floor. The sheets were dirty and not only was there no breakfast, the food area was dirty with crumbs and chicken wing bones from previous people.

The hotel isn't being maintained. There was garbage all over the grounds and in bags along the motel. The toilet was clogged and when they came to snake it, they left dirty brown water on the floor. The sheets were dirty and not only was there no breakfast, the food area was dirty with crumbs and chicken wing bones from previous people.

The ad said it included breakfast. There was no breakfast provided. We were told it closed down for the season. Also the smoke detector had no batteries in it

The ad said it included breakfast. There was no breakfast provided. We were told it closed down for the season. Also the smoke detector had no batteries in it

Paid for a king room, got 2 queens. Had to wake the owner up for breakfast and then told me to come back in a 1/2 hr. Left a gallon of milk, stale cereal, 2 loaves of bread, about a dozen tiny donuts and muffins and then must of went back to bed because never saw him again. Whole dining area hadn’t been cleaned up from the last time they fed ppl. Lovely stay.

Paid for a king room, got 2 queens. Had to wake the owner up for breakfast and then told me to come back in a 1/2 hr. Left a gallon of milk, stale cereal, 2 loaves of bread, about a dozen tiny donuts and muffins and then must of went back to bed because never saw him again. Whole dining area hadn’t been cleaned up from the last time they fed ppl. Lovely stay.

Upon our arrival, the door to reception was locked and no front desk person was there. we rang bell many times for several minutes to no avail. There was another person also waiting. Being out of country I had to turn on my cellular phone plan to call the number which cost us $25 to do so. When the man arrived he was rude and told us check in was at 3pm and it was 2:45. The website told us there was 24 hour service at front desk. He looked like we woke him up. When we booked it indicated there was a continental breakfast. Front desk told us that they took it from their website but we had booked 6 weeks prior to arrival and it was on the website then. He advised he would have it ready for 8:30-10 am. There was only coffee, no tea and no juice. There was a loaf of bread and a few packets of jam. There was also a package of mini muffins. It was a very dirty area in the breakfast room with spills all over from others. The room had no wash cloths, the sink was clogged and didn’t drain. The ceiling was gross with brown drip marks all over. Needs cleaned!! The parking lot was strewn with garbage and broken glass. Needs to be swept and garbage cleaned up. Will say the beds were comfortable.

Upon our arrival, the door to reception was locked and no front desk person was there. we rang bell many times for several minutes to no avail. There was another person also waiting. Being out of country I had to turn on my cellular phone plan to call the number which cost us $25 to do so. When the man arrived he was rude and told us check in was at 3pm and it was 2:45. The website told us there was 24 hour service at front desk. He looked like we woke him up. When we booked it indicated there was a continental breakfast. Front desk told us that they took it from their website but we had booked 6 weeks prior to arrival and it was on the website then. He advised he would have it ready for 8:30-10 am. There was only coffee, no tea and no juice. There was a loaf of bread and a few packets of jam. There was also a package of mini muffins. It was a very dirty area in the breakfast room with spills all over from others. The room had no wash cloths, the sink was clogged and didn’t drain. The ceiling was gross with brown drip marks all over. Needs cleaned!! The parking lot was strewn with garbage and broken glass. Needs to be swept and garbage cleaned up. Will say the beds were comfortable.

I find a lot of beetle and cockroach on the bed and bed and in the bathroom There was nobody at the office to check in We were waiting half and hour behind the door It is a nasty place Don’t waste your money and time I am so disappointed at you guys Expedia for referring this hotel on your website

I find a lot of beetle and cockroach on the bed and bed and in the bathroom There was nobody at the office to check in We were waiting half and hour behind the door It is a nasty place Don’t waste your money and time I am so disappointed at you guys Expedia for referring this hotel on your website

Impressed with location and easy to drive Niagara state park.

Impressed with location and easy to drive Niagara state park.

The hallways were dirty, and the room was not clean well. The reception smell like the flower of marijuana and the breakfast was very poor. Overall, I think was overpriced for what the hotel offers.

The hallways were dirty, and the room was not clean well. The reception smell like the flower of marijuana and the breakfast was very poor. Overall, I think was overpriced for what the hotel offers.