I stay was not so pleasant. There was no microwave in the room and the on available on the main floor did not work properly. I asked for extra towels and it took 2 hoirs to get it. My griend and i wanted to do our laundry and there was only 1 washer and dryer and it only took quarters but there was no change machine, so we had to go out and find change. I put my drinks in the refrigerator and the next day took them out only to find the refrigerator didnt or or it was unplugged. And to top it off, i went to check out and stood way too long in line only behind one person. I just placed my room info next to the rep and told her to check me out when she could, because i had to go to work. She ignored me completely. The other attendants were kind. Im sure she would have been if she wasnt so focused. I forgive her. But i will not be back.

I was traveling with my teenage son. I had an event to attend that was nearby the hotel that started at 3 PM. My check in time was supposed to be 3 PM, so it should’ve been an easy transition. However, my room was not ready for over an hour due to Other guest being allowed to check out late, coupled with the fact that they were short on housekeeping staff. It was very uncomfortable for me to have to leave my teenage son there without knowing that our room was secure. Wow, one of the ladies at the front desk was apologetic and offered us a $10 coupon for food, the other one was Not concerned about our situation at all. In fact, she acted as if she was completely unbothered and had no consideration at all. It made for a pretty uncomfortable stay and a $10 coupon was not near good enough compensation for what we experienced.

I was traveling with my teenage son. I had an event to attend that was nearby the hotel that started at 3 PM. My check in time was supposed to be 3 PM, so it should’ve been an easy transition. However, my room was not ready for over an hour due to Other guest being allowed to check out late, coupled with the fact that they were short on housekeeping staff. It was very uncomfortable for me to have to leave my teenage son there without knowing that our room was secure. Wow, one of the ladies at the front desk was apologetic and offered us a $10 coupon for food, the other one was Not concerned about our situation at all. In fact, she acted as if she was completely unbothered and had no consideration at all. It made for a pretty uncomfortable stay and a $10 coupon was not near good enough compensation for what we experienced.

Horrible - people were physically fighting in lobby. The amount of security at door is concerning. Club music blaring in lobby during morning hours. Horrible.

Horrible - people were physically fighting in lobby. The amount of security at door is concerning. Club music blaring in lobby during morning hours. Horrible.

Staff was over-the-top friendly and fun. So helpful with all of our questions. Gave us a very good impression of Raleigh!

Staff was over-the-top friendly and fun. So helpful with all of our questions. Gave us a very good impression of Raleigh!

Would not recommend. Hotel room had fleas and was very dirty.