Terrible rating because underneath the mattress, there is not a box spring. Instead of a box spring, there is a solid wood plate which makes the mattress surface extremily firm. In the morning, I got a backpain from sleeping on the hard surface. When I complaint, the receptionist called the manager. The manager when missing and did not address the issue. We could not get in touch with her anymore. Underneath the bed there is spider town, when I came into the room nect day, there was a spider on the mattress on holidays resting.

The staff was friendly and ready to help.

The staff was friendly and ready to help.

Spacious rooms. Walking distance to bars/restaurants.

Spacious rooms. Walking distance to bars/restaurants.

Nice and quiet hotel. Nott so far from walking street. We did have a 10 - 15 minute walk to walking street. It's nott a new hoyel, but I did like it.

Nice and quiet hotel. Nott so far from walking street. We did have a 10 - 15 minute walk to walking street. It's nott a new hoyel, but I did like it.

The room was beautiful but only problem I had was toilet had no pressure and shower had no hot water...other than that I thought it was worth more than what I paid...the staff was very polite amd helped me get a ride to manila AP with no problem.

The room was beautiful but only problem I had was toilet had no pressure and shower had no hot water...other than that I thought it was worth more than what I paid...the staff was very polite amd helped me get a ride to manila AP with no problem.

Kokomos is a good quiet place,the cleaning service could be better,I was there a week and did not clean,the in house room for ordering dinner is really good,generous size meals

Kokomos is a good quiet place,the cleaning service could be better,I was there a week and did not clean,the in house room for ordering dinner is really good,generous size meals

not a bad place for price

not a bad place for price

Very very nice, a little off the main drag, but still within walking distance

Very very nice, a little off the main drag, but still within walking distance

Location was quiet and near money changers and restaurants. Easy access to walking street or SM City Mall. No pool , no restaurant but order in from main kokomos is available.

Location was quiet and near money changers and restaurants. Easy access to walking street or SM City Mall. No pool , no restaurant but order in from main kokomos is available.

No effort made to minimize the noise from building site a joining. The noise started at 7.30am.many check out. It is likely to last another year. No apologies they are working right up to room window

No effort made to minimize the noise from building site a joining. The noise started at 7.30am.many check out. It is likely to last another year. No apologies they are working right up to room window

Staff friendly. Small problem in checking In, due to computer problems. Location is terrible. Too far from main road..do not feel safe..walking to and from hotel. Noise day and night due to construction next door.

Staff friendly. Small problem in checking In, due to computer problems. Location is terrible. Too far from main road..do not feel safe..walking to and from hotel. Noise day and night due to construction next door.

I have Stayed before and the rooms have been refurbished a nice improvement. However on this occasion there were issues. No water for showering no toilet flusing the room smelt bad all day no cable tv one day for down time not barely enough compensation i was in a contract with Expedia I couldn’t get out off

I have Stayed before and the rooms have been refurbished a nice improvement. However on this occasion there were issues. No water for showering no toilet flusing the room smelt bad all day no cable tv one day for down time not barely enough compensation i was in a contract with Expedia I couldn’t get out off

great stay.....no problems quiet and clean.....nice staff

great stay.....no problems quiet and clean.....nice staff

hotel room was spacious and complete with appliances like TV, refrigerator, microwave etc. staff are courteous and helpful.

hotel room was spacious and complete with appliances like TV, refrigerator, microwave etc. staff are courteous and helpful.

夜の１１時からチェックアウトの１２時まで水が出なくてシャワーもトイレも使えない。 There is no water from 11 o'clock in the evening until 12 o'clock in the checkout and neither the shower nor the toilet can be used.

夜の１１時からチェックアウトの１２時まで水が出なくてシャワーもトイレも使えない。 There is no water from 11 o'clock in the evening until 12 o'clock in the checkout and neither the shower nor the toilet can be used.

I stayed at this hotel in November 2015 and I had enjoyed my stay. Fast forward two years later and I had a very different experience. I stayed in a Deluxe room on the first floor. The main problems were: * Really lousy wifi. I took speed tests ranging from 100 to 400 kbps. Sometimes the connection would die completely. I repeatedly informed the front desk, they reset the router but no improvement. There is one router per floor, a major upgrade should be done. * Noisy. The window doesn't close completely (the view was some trash and the building wall next door), plus noises can clearly be heard from the corridor and other rooms. * Lousy shower water pressure. * The rooms need disinfection at this point, not just a good cleaning. It's an old building, there are some corners in the room and the bathroom that look disgusting. The plus points are the pleasant and eager cleaning and reception staff, but there's only so much they can do. I think the owners need to overhaul the entire place. The only other pluses are the location (about a 5 min walk to Fields and a 15 min walk to SM Clark) and the bed which was spacious and comfortable.

I stayed at this hotel in November 2015 and I had enjoyed my stay. Fast forward two years later and I had a very different experience. I stayed in a Deluxe room on the first floor. The main problems were: * Really lousy wifi. I took speed tests ranging from 100 to 400 kbps. Sometimes the connection would die completely. I repeatedly informed the front desk, they reset the router but no improvement. There is one router per floor, a major upgrade should be done. * Noisy. The window doesn't close completely (the view was some trash and the building wall next door), plus noises can clearly be heard from the corridor and other rooms. * Lousy shower water pressure. * The rooms need disinfection at this point, not just a good cleaning. It's an old building, there are some corners in the room and the bathroom that look disgusting. The plus points are the pleasant and eager cleaning and reception staff, but there's only so much they can do. I think the owners need to overhaul the entire place. The only other pluses are the location (about a 5 min walk to Fields and a 15 min walk to SM Clark) and the bed which was spacious and comfortable.

sounds of water dropping is nuisance. toilet is very old and poor function. Hotel is little bit far from restaurant. Some furniture is very low quality.