Very comfortable room. Some of the furniture was dated and worn and needed to be replaced. Service was excellent!!! Older lady (wish I could remember her name, African American) working the front desk from 3-11 was amazing!!! I can’t say enough nice things about her. We had a newborn with us and she went out of her way to make our stay was very comfortable. .

This hotel was amazing !!!Really spacious Teally clean Breakfast was ok just wasn’t enough room in the eating area..However it has a mildew smell 😩

This hotel was amazing !!!Really spacious Teally clean Breakfast was ok just wasn’t enough room in the eating area..However it has a mildew smell 😩

Property was clean and the reception was very friendly

Property was clean and the reception was very friendly

From the moment of our arrival, we were treated as treasured visitors! The front desk checkin was blazing fast, the rooms were very comfortable and clean with very comfortable bed! The breakfast was really good! My complements all around. Thank you for making my stay so wondwrful!

From the moment of our arrival, we were treated as treasured visitors! The front desk checkin was blazing fast, the rooms were very comfortable and clean with very comfortable bed! The breakfast was really good! My complements all around. Thank you for making my stay so wondwrful!

Very friendly staff. Spacious rooms

Very friendly staff. Spacious rooms

The check in was a nightmare we had just drove 7 hours very tired. The lady at the front desk was very busy and our check in was very confusing to her due to the way it was in the way it came across their system. It was asking for a code that she didn't have she ran my card for extrasif needed , when she did it charge my room twice. After calling hotels. Com, I was refunded for the prepaid but didn't get my discount for this stay. After a hour and half we finally got a room. The room was ok the shower needs some TLC and the carpet didn't look like it had been cleaned at all. Beds were very good. The front desk lady super nice and did the best she could with the situation.

The check in was a nightmare we had just drove 7 hours very tired. The lady at the front desk was very busy and our check in was very confusing to her due to the way it was in the way it came across their system. It was asking for a code that she didn't have she ran my card for extrasif needed , when she did it charge my room twice. After calling hotels. Com, I was refunded for the prepaid but didn't get my discount for this stay. After a hour and half we finally got a room. The room was ok the shower needs some TLC and the carpet didn't look like it had been cleaned at all. Beds were very good. The front desk lady super nice and did the best she could with the situation.

Hotel was in a great spot away from the road, great staff, breakfast, and 3 minutes away from the interstate entrance both north and south. Also nearby good shopping centers and a theater if you need something to do.

Hotel was in a great spot away from the road, great staff, breakfast, and 3 minutes away from the interstate entrance both north and south. Also nearby good shopping centers and a theater if you need something to do.

Staff was very nice and helpful.

Staff was very nice and helpful.

Nice stay

Nice stay

It's a Ok hotel for one night.

It's a Ok hotel for one night.

The floor was uneven as the door into my room. The door to my room and going into the bathroom scrubbed the floor and made it difficult to open or shut the doors. The carpet in my room must have been shampooed and was still damp. The staff was friendly. The hotel just needs some work

The floor was uneven as the door into my room. The door to my room and going into the bathroom scrubbed the floor and made it difficult to open or shut the doors. The carpet in my room must have been shampooed and was still damp. The staff was friendly. The hotel just needs some work

As the name Premier implies, this property was a step up from your typical Best Western. The room had a modern style and the in room air conditioner was nice and quiet. Cheryl who checked us in at the front desk was super pleasant, as well as the woman preparing breakfast. The pool was a nice boutique version. The water was clean, but there was some trash left behind around the sitting areas by others staying there that had not been picked up by staff.

As the name Premier implies, this property was a step up from your typical Best Western. The room had a modern style and the in room air conditioner was nice and quiet. Cheryl who checked us in at the front desk was super pleasant, as well as the woman preparing breakfast. The pool was a nice boutique version. The water was clean, but there was some trash left behind around the sitting areas by others staying there that had not been picked up by staff.

Curtains in room were torn and shredded. The breakfast was subpar

Very nice hotel. Friendly staff. Clean, large rooms

Very nice hotel. Friendly staff. Clean, large rooms

Curtains in room were torn and shredded. The breakfast was subpar

Very nice hotel. The staff was awesome and very friendly. Breakfast was good. The room was clean. I highly recommend this hotel

Very nice hotel. The staff was awesome and very friendly. Breakfast was good. The room was clean. I highly recommend this hotel

Our room smelled of mildew. Our sheets were wet and there was mold in the shower.

Our room smelled of mildew. Our sheets were wet and there was mold in the shower.

We arrived well after check-in time, checked in and were given a room key, but when we got to the room it was still being cleaned. When we asked for a different room we were told to wait and they would check with housekeeping to see what rooms were clean... We waited in the lobby with all of our luggage on a cart for 30 minutes until the clerk finally talked to housekeeping who loudly insinuated that we were rude to her (not true) and then said the room was clean. I don’t think they understand what clean actually is. All of the pillow cases had stains. There was mold in the shower. The carpets were stained in multiple spots. The couch was stained and falling apart. The next morning, we tried to use the exercise room, but the elliptical was broken and didn’t work. The treadmill worked for all of 3 minutes before it shut off mid-run and wouldn’t turn back on. This is not the first bad experience we’ve with Best Western, so we will not be staying at another one again.