First room they gave us wasn’t cleaned and smelled like it hadn’t been for awhile. The toilet was t flushed at stunk. We went down and she upgraded us to a balcony for free which was nice but found a dead cockroach in the bathroom.

The entire facility smelt of mold and must our room smells so strong that we slept in our clothes because it was so disgusting the doors the locks were broke on both doors it the breakfast was disgusting and a filthy mess we will never stay here again we were only here for one night to go on a cruise

The entire facility smelt of mold and must our room smells so strong that we slept in our clothes because it was so disgusting the doors the locks were broke on both doors it the breakfast was disgusting and a filthy mess we will never stay here again we were only here for one night to go on a cruise

No complaints great place to stay!

No complaints great place to stay!

I booked a cruise with Princess and booked a room here to spend the night and then board the ship. My cruise was canceled and I called to cancel the room the same morning. I spoke to "Valerie" she wouldn't cancel my reservation. She said she would share the issue with management. They attempted to charge full price for the room. Avoid booking a stay here.

I booked a cruise with Princess and booked a room here to spend the night and then board the ship. My cruise was canceled and I called to cancel the room the same morning. I spoke to "Valerie" she wouldn't cancel my reservation. She said she would share the issue with management. They attempted to charge full price for the room. Avoid booking a stay here.

The people working there don’t seem to know what they are doing. Breakfast was minimal, hotel needs some upkeep. Would not return or recommend.

The people working there don’t seem to know what they are doing. Breakfast was minimal, hotel needs some upkeep. Would not return or recommend.

This will be my go to for when I stay in Galveston. Room is clean staff were very helpful.

This will be my go to for when I stay in Galveston. Room is clean staff were very helpful.

It was amazing!! Very comfortable

It was amazing!! Very comfortable

Perfect Location ~ lots of parking, close to Pleasure Pier, across the road to the ocean, walkable, safe and handy to some wonderful restaurants along the famous Seawall Blvd. A simple breakfast to start the day is available as is hot coffee in the lobby. Our room was spacious, spotless and completely comfortable.

Perfect Location ~ lots of parking, close to Pleasure Pier, across the road to the ocean, walkable, safe and handy to some wonderful restaurants along the famous Seawall Blvd. A simple breakfast to start the day is available as is hot coffee in the lobby. Our room was spacious, spotless and completely comfortable.

There was mold in my bathroom all around the shower and ceiling. No lightbulbs in the lamps and the coffee maker didn’t work. Sheets were also dirty.

There was mold in my bathroom all around the shower and ceiling. No lightbulbs in the lamps and the coffee maker didn’t work. Sheets were also dirty.

Nice property for the price. All front desk staff were exceptional!!! Clean room and comfy beds. We skipped the breakfast as it was just cold stuff and waffles. Convenient location in short walking distance to many great spots on the Seawall side of the island. This was a last minute substitute hotel for us after original reservation at a different hotel was cancelled due to a closed property. Will consider staying again on next visit.

Nice property for the price. All front desk staff were exceptional!!! Clean room and comfy beds. We skipped the breakfast as it was just cold stuff and waffles. Convenient location in short walking distance to many great spots on the Seawall side of the island. This was a last minute substitute hotel for us after original reservation at a different hotel was cancelled due to a closed property. Will consider staying again on next visit.

We were very grateful for this room, as we got to the hotel that we booked several months ago, and it was closed due to weather damage. Hotels.com moved us to this one with no additional charge.

We were very grateful for this room, as we got to the hotel that we booked several months ago, and it was closed due to weather damage. Hotels.com moved us to this one with no additional charge.

Love how close it is to the ocean. Good price. Breakfast was carbs only (cereal, waffles), but with refrigerator and microwave in the room, we did alright!

Love how close it is to the ocean. Good price. Breakfast was carbs only (cereal, waffles), but with refrigerator and microwave in the room, we did alright!

We found roaches in our room, as well as stains on our sheets, mold in the bathroom and homeless persons pestering my family.

We found roaches in our room, as well as stains on our sheets, mold in the bathroom and homeless persons pestering my family.

It was a great location. Breakfast was not that grand. Thought it would be more of a Buffett style with the cost of the room

It was a great location. Breakfast was not that grand. Thought it would be more of a Buffett style with the cost of the room

I have never left a poor review, but this place was exceptionally bad from start to finish. The front desk clerk was quite rude to people checking in, not only us. When we got to our room we realized there were no comforters on the bed and no remote for the TV, no big deal but when I went down to ask, clearly was rude again and insisted on coming to the room with me to be sure I wasn't lying. She slightly changed her tune after realizing we weren't. Bathroom was not cleaned well, hair everywhere and split things behind commode. No floor bath mat and only 2 towels for our family of 4. When I called in the morning to see if we could get more towels, they wanted me to bring our dirty ones down to exchange them. I told her no, that my husband and daughter were literally still using them and the rest of us needed to shower. She begrudgingly gave me 3 more. Breakfast was barely that, the waffles were the shining star. One fruit, cereal, toast. No yogurt, protein of any kind available. Elevators all need a good wiping down. For what we paid per night we were expecting better. We literally returned the remote to the front desk as to not be further be treated like liars or criminals.

I have never left a poor review, but this place was exceptionally bad from start to finish. The front desk clerk was quite rude to people checking in, not only us. When we got to our room we realized there were no comforters on the bed and no remote for the TV, no big deal but when I went down to ask, clearly was rude again and insisted on coming to the room with me to be sure I wasn't lying. She slightly changed her tune after realizing we weren't. Bathroom was not cleaned well, hair everywhere and split things behind commode. No floor bath mat and only 2 towels for our family of 4. When I called in the morning to see if we could get more towels, they wanted me to bring our dirty ones down to exchange them. I told her no, that my husband and daughter were literally still using them and the rest of us needed to shower. She begrudgingly gave me 3 more. Breakfast was barely that, the waffles were the shining star. One fruit, cereal, toast. No yogurt, protein of any kind available. Elevators all need a good wiping down. For what we paid per night we were expecting better. We literally returned the remote to the front desk as to not be further be treated like liars or criminals.

Great location, walking distance to beach and restaurants. Friendly staff.

Great location, walking distance to beach and restaurants. Friendly staff.

Power outage ... hot room ... not really the hotels fault.