Lovely new hotel, impeccable service, great Restaurants. Very good spa. Nice rooms, unfortunately many have no view. Good location. Price value excellent.

Lovely new hotel, impeccable service, great Restaurants. Very good spa. Nice rooms, unfortunately many have no view. Good location. Price value excellent.

We been to a lot of hotels in the world but this was at least one of the best hotels we ever visited. The welcoming is perfect (seating, refreshing etc.), the rooms are large and the service is brilliant. If we would have time, we would stayed even longer. The only small downside is the location as the it’s somewhere in between but still far away for all tourists areas.

We been to a lot of hotels in the world but this was at least one of the best hotels we ever visited. The welcoming is perfect (seating, refreshing etc.), the rooms are large and the service is brilliant. If we would have time, we would stayed even longer. The only small downside is the location as the it’s somewhere in between but still far away for all tourists areas.

I travel to Japan annually on business trips. This brand-new hotel is excellent, with many fine Japanese details. A very beautiful room. Lovely pool and spa area. The staff seemed a bit stressed at breakfast, but overall, it’s an excellent and beautiful hotel. I would love to revisit

I travel to Japan annually on business trips. This brand-new hotel is excellent, with many fine Japanese details. A very beautiful room. Lovely pool and spa area. The staff seemed a bit stressed at breakfast, but overall, it’s an excellent and beautiful hotel. I would love to revisit

Beautiful hotel. They arranged some balloons to make our honeymoon special. We got ‘upgraded’ to a garden room for extra charge but room was the same size, with only the tiniest garden area. Not sure it was worth it. Standard room was just as nice. Gym and pool area quite nice and relaxing. Breakfast SUPERB. Location convenient-ish for Kyoto station but next time I’d probably prefer to stay closer to touristy areas like Pontocho alley. The only let down was the concierge service. We only got recommended options at the Kyoto station which were not what we were after for our first time in Kyoto. Also they refused to help us with a reservation, immediately, 1 minute after we checked out even though it was before check out time. This is shocking behaviour really. I’ve had more helpful service by airbnb hosts let alone a 5star hotel. Oh and I found the beef in the thai curry extremely tough and chewy so we decided not to dine at the hotel again. Overall, nice stay but doesn’t stand out.

Beautiful hotel. They arranged some balloons to make our honeymoon special. We got ‘upgraded’ to a garden room for extra charge but room was the same size, with only the tiniest garden area. Not sure it was worth it. Standard room was just as nice. Gym and pool area quite nice and relaxing. Breakfast SUPERB. Location convenient-ish for Kyoto station but next time I’d probably prefer to stay closer to touristy areas like Pontocho alley. The only let down was the concierge service. We only got recommended options at the Kyoto station which were not what we were after for our first time in Kyoto. Also they refused to help us with a reservation, immediately, 1 minute after we checked out even though it was before check out time. This is shocking behaviour really. I’ve had more helpful service by airbnb hosts let alone a 5star hotel. Oh and I found the beef in the thai curry extremely tough and chewy so we decided not to dine at the hotel again. Overall, nice stay but doesn’t stand out.

New and modern spa hotel near everything. Loved the location and staff. Room and spa was fantastic Highly recommended

This hotel is absolutely stunning. The detail in everything is admirable and the rooms were so spacious and beautiful. The pictures do not do this place justice.

This hotel is absolutely stunning. The detail in everything is admirable and the rooms were so spacious and beautiful. The pictures do not do this place justice.

This hotel was beautiful! The staff are so friendly and always welcoming. The daily house keeping and nightly checks were just so convenient and considerate. The design of the rooms and the property itself is just on another level. We loved everything about this place

This hotel was beautiful! The staff are so friendly and always welcoming. The daily house keeping and nightly checks were just so convenient and considerate. The design of the rooms and the property itself is just on another level. We loved everything about this place

Amazing service. Highly attentive staff. Clean hotel. Walkable to kyoto station. Great ramen spot a block down . Food was great . Pool was great. Not amazing views but everything else made up for it . Tv volume only went up to 30 but we called and they came and reprogrammed the TV so it went higher. No complaints here . Would definitely stay again . Highly recommend!

Amazing service. Highly attentive staff. Clean hotel. Walkable to kyoto station. Great ramen spot a block down . Food was great . Pool was great. Not amazing views but everything else made up for it . Tv volume only went up to 30 but we called and they came and reprogrammed the TV so it went higher. No complaints here . Would definitely stay again . Highly recommend!

Stunning property,fabulous spacious and very comfortable rooms. People are very nice and helpful. Very happy we stayed there. The location is very central to all places.

Stunning property,fabulous spacious and very comfortable rooms. People are very nice and helpful. Very happy we stayed there. The location is very central to all places.

The attention to every detail is meticulous in every sense. PIA Interiors are masters at creating an environment which captures the true culture of the space. The staff are amazing, food equally as amazing. I extended my stay for these reasons.

The attention to every detail is meticulous in every sense. PIA Interiors are masters at creating an environment which captures the true culture of the space. The staff are amazing, food equally as amazing. I extended my stay for these reasons.

Very good service

Very good service

This is a truly 6 star hotel. Not a single hiccup. Its just perfect in every sense and detail. Design is world class. All is just a jewel.

This is a truly 6 star hotel. Not a single hiccup. Its just perfect in every sense and detail. Design is world class. All is just a jewel.

One of the top best hotels I’ve stayed in my life. I don’t think it gets any better than this. Thank you

One of the top best hotels I’ve stayed in my life. I don’t think it gets any better than this. Thank you

Incredible hotel

Incredible hotel

Stunning property, very modern and beautiful interiors and design. Staff was very helpful, welcoming and knowledgeable. Overall, we had a wonderful stay.

Stunning property, very modern and beautiful interiors and design. Staff was very helpful, welcoming and knowledgeable. Overall, we had a wonderful stay.

We really liked this hotel. It really made us feel that we were in Japan. The restaurant options were really nice and the breakfast buffet had a very nice setting with the garden outside the window

We really liked this hotel. It really made us feel that we were in Japan. The restaurant options were really nice and the breakfast buffet had a very nice setting with the garden outside the window

The room is spacious and new but the staff is not so friendly and the price of extras is absurd. 1/3 of the rate room for a breakfast:( A coke at mini bar is 10 times more then anywhere else…