Air conditioning didn’t work in room and room had scratch marks on the wall. Doesn’t have laundry machines so couldn’t clean clothes after being outside in the heat all day

Our family had a great experience staying at Ryokan Kinoe. It has all the traditional Japanese accommodations. Large rooms, tatami floors, Japanese kimono/ robes, experience public bath if you want but each room has it’s own bath, shower & separate toilet. Very quiet area but walking distance to Gion/ downtown area of Kyoto, temples & shrines. The traditional Japanese meal/ dinner is also a must experience! Excellent place to stay & the staff is very friendly & helpful. Highly recommended!

Our family had a great experience staying at Ryokan Kinoe. It has all the traditional Japanese accommodations. Large rooms, tatami floors, Japanese kimono/ robes, experience public bath if you want but each room has it’s own bath, shower & separate toilet. Very quiet area but walking distance to Gion/ downtown area of Kyoto, temples & shrines. The traditional Japanese meal/ dinner is also a must experience! Excellent place to stay & the staff is very friendly & helpful. Highly recommended!

Great location! The staff was very helpful throughout our stay. The traditional Japanese tatami-style rooms provided us with a great experience for our family.

Great location! The staff was very helpful throughout our stay. The traditional Japanese tatami-style rooms provided us with a great experience for our family.

Amazing place! Great way to experience Japan.

Amazing place! Great way to experience Japan.

Excellent experience for my teenager, who loves Japanese culture; the check in was excellent, very personal and made us feel special ad welcome; the room was spacious and typical of a Ryokan with tatami floor and futon; service in front desk and in restaurant was awesome, highly recommended.

Excellent experience for my teenager, who loves Japanese culture; the check in was excellent, very personal and made us feel special ad welcome; the room was spacious and typical of a Ryokan with tatami floor and futon; service in front desk and in restaurant was awesome, highly recommended.

Great location - excellent

Great location - excellent

This is definitely a no for me. Not clean enough and the quality of food and accommodation is far from what I have paid for. I do not recommend it. People are nice though.

This is definitely a no for me. Not clean enough and the quality of food and accommodation is far from what I have paid for. I do not recommend it. People are nice though.

This was a beautiful and clean Ryoksn hotel - the food for dinner was wonderful and the service so friendly. The futons were not the most comfortable to sleep on but the room was very spacious with an alcove for sitting (but only two actual chairs). The onsen was small and not the most aesthetic, but fortunately was alone in the bath.

This was a beautiful and clean Ryoksn hotel - the food for dinner was wonderful and the service so friendly. The futons were not the most comfortable to sleep on but the room was very spacious with an alcove for sitting (but only two actual chairs). The onsen was small and not the most aesthetic, but fortunately was alone in the bath.

This ryokan has very nice and spacious rooms and friendly staff. The public bath is a bit small but there are not many guests at the ryokan so it was not a problem. The breakfast is tasty and has quite a few options.

This ryokan has very nice and spacious rooms and friendly staff. The public bath is a bit small but there are not many guests at the ryokan so it was not a problem. The breakfast is tasty and has quite a few options.

Quiet and clean property. We got to experience a traditional Japanese-style room. Lobby was a little warm but the room was cool and comfortable. Room was spacious for our family of 4 (2 adults and 2 teens). Property was close to many sites and shopping areas. The staff were very helpful. We left our phone in an Uber and the hotel staff were so helpful in getting the phone back for us. Would definitely stay here again.

Quiet and clean property. We got to experience a traditional Japanese-style room. Lobby was a little warm but the room was cool and comfortable. Room was spacious for our family of 4 (2 adults and 2 teens). Property was close to many sites and shopping areas. The staff were very helpful. We left our phone in an Uber and the hotel staff were so helpful in getting the phone back for us. Would definitely stay here again.

Great location in the Gion area. Room was nice, futons on the floor were a little tight and pillows were hard, but overall the room was comfortable. Nice to have sink outside the toilet and shower room. Breakfast was served in dining room.

Great location in the Gion area. Room was nice, futons on the floor were a little tight and pillows were hard, but overall the room was comfortable. Nice to have sink outside the toilet and shower room. Breakfast was served in dining room.

The property was rather basic and the limited staff were not the friendliest folk. Everywhere else we stayed or visited in Japan felt welcoming; the Kinoe felt like we were an intrusion. No one helped us "figure out" how to use the room (where light switches were, how to turn off the extremely noisy room fan, how to work the noisy AC, etc.). No greeting whenever you would arrive back at the hotel. It felt cold and univiting.

The property was rather basic and the limited staff were not the friendliest folk. Everywhere else we stayed or visited in Japan felt welcoming; the Kinoe felt like we were an intrusion. No one helped us "figure out" how to use the room (where light switches were, how to turn off the extremely noisy room fan, how to work the noisy AC, etc.). No greeting whenever you would arrive back at the hotel. It felt cold and univiting.

Very nice staff, close to shopping, food options, landmarks and very walkable

Very nice staff, close to shopping, food options, landmarks and very walkable

This is the best hotel I’ve ever stayed in! Room was big, clean, and incredibly beautiful. Breakfast was amazing. Staffs were very nice. Excellent location as well.

This is the best hotel I’ve ever stayed in! Room was big, clean, and incredibly beautiful. Breakfast was amazing. Staffs were very nice. Excellent location as well.

Nice from the outside. Other rooms are apparently nice, but the one we got was terrible. Cramped, not Japanese style. No amenities. No service. Restaurant is only availabile to people who pre pay days ahead. They will nkt let you make reservations the day of. Black hairs in the bathrooma nd floor were gross. Apparently there were public baths tbat were part of the experience, but no one mentioned them to us. We paid more for this room than 2 previous 5star hotels in tokyo and Osaka. Thought we were paying for an experience, but got hotel that felt like a motel.

Nice from the outside. Other rooms are apparently nice, but the one we got was terrible. Cramped, not Japanese style. No amenities. No service. Restaurant is only availabile to people who pre pay days ahead. They will nkt let you make reservations the day of. Black hairs in the bathrooma nd floor were gross. Apparently there were public baths tbat were part of the experience, but no one mentioned them to us. We paid more for this room than 2 previous 5star hotels in tokyo and Osaka. Thought we were paying for an experience, but got hotel that felt like a motel.

This is a great location right in Gion, and a classic Japanese style in. We ended up booking two days, one with the meal plan and one without. The meal was very well prepared traditional Japanese fare, everything tasted very good and was well prepared. The service in the room was very cool as well. We wanted to experience the more classical Japanese tradition, so we stayed in the room with the futons directly on the floor. I loved the experience, but did find the futon lacked the padding I was hoping for, so if you find yourself in a similar situation, what I did was make use of the additional blankets provided to add some padding, and it worked very well.

This is a great location right in Gion, and a classic Japanese style in. We ended up booking two days, one with the meal plan and one without. The meal was very well prepared traditional Japanese fare, everything tasted very good and was well prepared. The service in the room was very cool as well. We wanted to experience the more classical Japanese tradition, so we stayed in the room with the futons directly on the floor. I loved the experience, but did find the futon lacked the padding I was hoping for, so if you find yourself in a similar situation, what I did was make use of the additional blankets provided to add some padding, and it worked very well.

Somewhat old And smelled of cigarettes