The location is fantastic, in cnetre Jakarta. Overall is sastify, but the Employees service room is too close to guest room and make a lot of noise during day time, it is quite annoying, and the hotel is a little bit worn out, some refurbishment was needed. Breakfast place need to be improved, the table arrangement is bad, most of the table are too big and good for 6-8 persons, but seated by 1 or 2 guest, and end up running out of tables.

The location is fantastic, in cnetre Jakarta. Overall is sastify, but the Employees service room is too close to guest room and make a lot of noise during day time, it is quite annoying, and the hotel is a little bit worn out, some refurbishment was needed. Breakfast place need to be improved, the table arrangement is bad, most of the table are too big and good for 6-8 persons, but seated by 1 or 2 guest, and end up running out of tables.

Great place. Very handy to the larger malls nearby. Room on the 45th floor had great views

Great place. Very handy to the larger malls nearby. Room on the 45th floor had great views

Location inside the mall was very convenient for shopping, food, and transportation. Staff was very professional and kind as always. Highly recommend this hotel.

Location inside the mall was very convenient for shopping, food, and transportation. Staff was very professional and kind as always. Highly recommend this hotel.

The scenery from the window was splendid.

The hotel is inside the shopping mall level 1. I'm given the room at level 47, the highest. Not the lift can't bring you to level 5 where the breakfast is. So you can either take a lift to 1st floor then switch to another lift or take the staircase to level 46 then the lift to level 5. The wait for lift will be slightly long since level 47 is only 2 lifts to cater for level 10-47! It's strategic located with many malls around and the huge sports arena.

The scenery from the window was splendid.

The hotel is inside the shopping mall level 1. I'm given the room at level 47, the highest. Not the lift can't bring you to level 5 where the breakfast is. So you can either take a lift to 1st floor then switch to another lift or take the staircase to level 46 then the lift to level 5. The wait for lift will be slightly long since level 47 is only 2 lifts to cater for level 10-47! It's strategic located with many malls around and the huge sports arena.

Great location, very convenient when you don’t bring anything from home, cause you can find anything you need downstairs.

Great location, very convenient when you don’t bring anything from home, cause you can find anything you need downstairs.

Although we arrived in the middle of the night, we were able to check in pleasantly without any problems regarding the reception and service. However, it was difficult to find the description of the room (hotel), and although the wifi was said to be free, we could not find the password or ID. As a result, we connected to the website from the QR code on the bedside to check. Also, the wifi is not locked with a password, making it too free to connect. In addition, there were many complaints about the facilities, such as the lack of curtains, which did not close the gap, making it visible from the outside, and the lack of a washlet. Finally, the fragrance of the shampoo and body soap provided was too strong for my liking. If asked if I would stay there again, unfortunately, it is highly likely that I would not choose to do so.

Although we arrived in the middle of the night, we were able to check in pleasantly without any problems regarding the reception and service. However, it was difficult to find the description of the room (hotel), and although the wifi was said to be free, we could not find the password or ID. As a result, we connected to the website from the QR code on the bedside to check. Also, the wifi is not locked with a password, making it too free to connect. In addition, there were many complaints about the facilities, such as the lack of curtains, which did not close the gap, making it visible from the outside, and the lack of a washlet. Finally, the fragrance of the shampoo and body soap provided was too strong for my liking. If asked if I would stay there again, unfortunately, it is highly likely that I would not choose to do so.

No thing else

No thing else

Nice and clean hotel. Spacious room and bath room. Wifi is ok. Bed sheet and every things are clean. Staff is very nice and helpful. The hotel attached to a shoppoing centre. You can have any thing yu want. The breakfast in hotel is very nice. It is mainly Indonesia food. You can have most of the famous Indonesia food here and no need to try in the oether restaurant. They change part of the manu daily. Although there is only little weatern and asian food. But still ok. I am very satisfy with the breakfast.

Nice and clean hotel. Spacious room and bath room. Wifi is ok. Bed sheet and every things are clean. Staff is very nice and helpful. The hotel attached to a shoppoing centre. You can have any thing yu want. The breakfast in hotel is very nice. It is mainly Indonesia food. You can have most of the famous Indonesia food here and no need to try in the oether restaurant. They change part of the manu daily. Although there is only little weatern and asian food. But still ok. I am very satisfy with the breakfast.

it was a good and comfortable stay

it was a good and comfortable stay

The hotel was super convenient located in the mall. I stayed there for almost 2 weeks. Easy access to get some foods and easy to go anywhere in the city. Staffs were super nice, friendly and helpful. The hotel needs to fix the water shower. It turned cold and hot during shower on its own. Overall iam very satisfied with my stay.

The hotel was super convenient located in the mall. I stayed there for almost 2 weeks. Easy access to get some foods and easy to go anywhere in the city. Staffs were super nice, friendly and helpful. The hotel needs to fix the water shower. It turned cold and hot during shower on its own. Overall iam very satisfied with my stay.

The room is too dark at night. I booked a suite for 2 people. Toiletries are only provide one person. The vegetables in the salad bar at breakfast were not cleaned.

The room is too dark at night. I booked a suite for 2 people. Toiletries are only provide one person. The vegetables in the salad bar at breakfast were not cleaned.

Harris Suites is best for business travelers. It’s strategically located and other nearby malls are within 10-15 minute walk. fX Sudirman is multipurpose and has many restaurants also so one does not really have to go out to eat. My only concern is that Harris Suites should change its towels - they are worn out already.

Harris Suites is best for business travelers. It’s strategically located and other nearby malls are within 10-15 minute walk. fX Sudirman is multipurpose and has many restaurants also so one does not really have to go out to eat. My only concern is that Harris Suites should change its towels - they are worn out already.

Room service was below average, took more than 30 mins to deliver a towel and water, and did not respond again on the ironing board despite informing it will be delivered an hour later.

Room service was below average, took more than 30 mins to deliver a towel and water, and did not respond again on the ironing board despite informing it will be delivered an hour later.

There were some ants in my first room. Luckily the staffs helped me to solve the problem. Overall the the room is tidy. Staff are nice and helpful. Visitors can easily go to the coffee shop, restaurants, and supermarkets downstairs.

There were some ants in my first room. Luckily the staffs helped me to solve the problem. Overall the the room is tidy. Staff are nice and helpful. Visitors can easily go to the coffee shop, restaurants, and supermarkets downstairs.

Harris Suites is located inside the fX Mall. Although a lot of restaurants inside the mall have closed shop, Plaza Senayan and Senayan City Mall are within walking distance. Harris Suites must replace their towels - they are frayed, worn out and do not look white.

Harris Suites is located inside the fX Mall. Although a lot of restaurants inside the mall have closed shop, Plaza Senayan and Senayan City Mall are within walking distance. Harris Suites must replace their towels - they are frayed, worn out and do not look white.