On the whole good. Room with three people staying but only two mugs/glasses provided. Tea/coffee/biscuits not replaced when room serviced. Shower dripped, bath plug not working properly. Selection of available on tap beers in bar was poor. Guinness and Worthington both not on.

On the whole good. Room with three people staying but only two mugs/glasses provided. Tea/coffee/biscuits not replaced when room serviced. Shower dripped, bath plug not working properly. Selection of available on tap beers in bar was poor. Guinness and Worthington both not on.

Great hotel. Friendly staff ideall situated for a night out in Sheffield. Close to railway station and city centre but also has a big car park. Rooms are recently renovated and very stylish and comfortable.

Super friendly staff who fussed over our dog and made I'm very welcome. As this was our first hotel stay with a dog I was very impressed. My only quibble was there was no usb socket to charge my phone. Only on leaving did I discover plugs could be borrowed at reception, I will know for next time.

We checked in and staff was really friendly and helpful, we then went to the room to find only one towel and one of the beds with no duvet. We asked reception on the way to the restaurant for these items, the towels eventually turned up without the second duvet. So had to go back to reception to ask again. We then went to the restaurant. The staff was friendly and took our order. Starters come a was really nice. Then there was a delay between the main meal coming out. Once it arrived it was all overcooked and dry.

We’re to start, room was ok but dirty, cobwebs, paint peeling, etc, the Bed was absolutely terrible, it was so saggy I could sleep more than 1 hour before waking up in pain, my wife could sleep in the bed as we rolled together, she ended up on the floor, restaurants drink order wrong, food order wrong, we were shown to table that had not been cleaned when the waitress re stocked the cutlery she left the old cutlery and on the table, I ask for this to be swapped the new cutlery was all loose in her hand so for we new it was the same as she took away, it was truly terrible, the only redeeming feature was breakfast that was great and the lady’s on duty were frendly and very polite. I also report that on our floor 2 riser cupboards had been left open any one could access fuse boxes , plumbing infrastructure etc, reception was in formed of this but 1.5 hours later on our return to the room, cupboards still open shocking will never use Best western ever again.

We’re to start, room was ok but dirty, cobwebs, paint peeling, etc, the Bed was absolutely terrible, it was so saggy I could sleep more than 1 hour before waking up in pain, my wife could sleep in the bed as we rolled together, she ended up on the floor, restaurants drink order wrong, food order wrong, we were shown to table that had not been cleaned when the waitress re stocked the cutlery she left the old cutlery and on the table, I ask for this to be swapped the new cutlery was all loose in her hand so for we new it was the same as she took away, it was truly terrible, the only redeeming feature was breakfast that was great and the lady’s on duty were frendly and very polite. I also report that on our floor 2 riser cupboards had been left open any one could access fuse boxes , plumbing infrastructure etc, reception was in formed of this but 1.5 hours later on our return to the room, cupboards still open shocking will never use Best western ever again.

Super friendly staff who fussed over our dog and made I'm very welcome. As this was our first hotel stay with a dog I was very impressed. My only quibble was there was no usb socket to charge my phone. Only on leaving did I discover plugs could be borrowed at reception, I will know for next time.

We checked in and staff was really friendly and helpful, we then went to the room to find only one towel and one of the beds with no duvet. We asked reception on the way to the restaurant for these items, the towels eventually turned up without the second duvet. So had to go back to reception to ask again. We then went to the restaurant. The staff was friendly and took our order. Starters come a was really nice. Then there was a delay between the main meal coming out. Once it arrived it was all overcooked and dry.

Great stay. All the facilities we needed, well-equipped gym, clean pool, great location and very good breakfast. Hotel being renovated but we were there at a weekend so there was no noise or disruption. Will definately stay here again.

Lovely room, great balcony over looking Quays. Bed not the most comfortable, quilt not very thick.

Lovely room, great balcony over looking Quays. Bed not the most comfortable, quilt not very thick.

Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.

Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.

Nice bed and bathroom…. Had to wait 15 minutes at check out for reception staff to check I hadn’t stolen anything from the room which took the edge off the stay

Nice bed and bathroom…. Had to wait 15 minutes at check out for reception staff to check I hadn’t stolen anything from the room which took the edge off the stay

Really uncomfortable beds that didn’t look like the sheets had been changed. Large rooms and good bathroom. Very dated but they are updating the hotel at the moment. I hope it was an old room I was in . I would have asked but there was no one at reception when I left

Really uncomfortable beds that didn’t look like the sheets had been changed. Large rooms and good bathroom. Very dated but they are updating the hotel at the moment. I hope it was an old room I was in . I would have asked but there was no one at reception when I left

Really lovely room and newly renovated but unsure about the area surrounding. Felt out of the way and a bit dodgy.

Really lovely room and newly renovated but unsure about the area surrounding. Felt out of the way and a bit dodgy.

Overnight stay in Sheffield

Overnight stay in Sheffield

Great location nice staff

Very good hotel for staying in Sheffield. Staff are friendly, rooms are comfy and there is a good spread at breakfast. Pool and gym facilities good quality and clean. Only downside is that lunch & dinner options are on the expensive side

Very good hotel for staying in Sheffield. Staff are friendly, rooms are comfy and there is a good spread at breakfast. Pool and gym facilities good quality and clean. Only downside is that lunch & dinner options are on the expensive side

This hotel is having a refurb and is ready for it but the staff are friendly and helpful.

This hotel is having a refurb and is ready for it but the staff are friendly and helpful.

Excellent facilities , pool, sauna, gym , bar . Take a taxi to and from the hotel as public transport is not that close .

Fantastic hotel will definitely return, lovely room, great food

Fantastic hotel will definitely return, lovely room, great food

Booked through hotels.com however was told it went through Expedia and got messed up.didnt give me correct room.also fire alarm went of at 4 am obviously not hotel fault but no order.didnt know what was going on.

We had a very comfortable stay here. While parts of the property were a little dated, it is currently being refurbished. The staff were fantastic / very helpful and friendly. I particularly want to mention the team in the restaurant in the evenings - really great! The car park was easy to access and not over full.